Claude Certified Associate Practice Test
150 free Claude Certified Associate practice questions with answers and explanations. No signup required. The Claude Certified Associate exam is administered by Anthropic, with 60 questions, a time limit of 2 hours and a passing score of 720 out of 1000.
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Output Evaluation and Validation
15 of 30 questions loaded1. Two Claude drafts contain the same facts. One is for engineers and one is for executives. What is the best way to compare them?
- A. Pick the draft with the higher word count, since more detail serves both readers
- B. Apply one shared rubric to both drafts so the intended reader does not affect the score
- C. Use audience-specific criteria for detail, terminology, decisions, and next actions
- D. Ask Claude to grade both drafts and keep the one it scores higher on writing quality
Show answer & explanation
Answer: C
Domain 2 includes editing, adapting, and comparing outputs for the intended audience. Engineers need mechanism and terminology; executives need the decision, its risk, and the next action, so the yardsticks differ, which is option C. Option A rewards length, and the executive draft should usually be the shorter one. Option D outsources judgment to the model that wrote the drafts and scores prose, not fitness for a reader. Option B guarantees a wrong result for one audience, because a single rubric cannot value brevity and depth at the same time.2. Claude summarizes a newly issued regulation and cites a precise subsection. What should happen before the summary is sent to a compliance team?
- A. Trust the citation because Claude had web search on when it wrote the summary
- B. Verify the subsection and the summary against the official regulation
- C. Ask Claude to rate its own confidence and send if the rating is high
- D. Have Claude reformat the summary as a formal memo, then send it unchecked
Show answer & explanation
Answer: B
Language models can produce specific-looking details, including subsection numbers, that are wrong; that is the hallucination pattern named in Domain 2. Option B checks both the citation and the summary against the authoritative text before a compliance audience relies on it. Option A treats a tool setting as verification; web search can surface a source, but it does not confirm that this summary reads it correctly. Option C relies on self-reported confidence, which is not an accuracy signal. Option D improves presentation while leaving correctness untested.3. A project update is factually accurate but omits the budget risk and the decision deadline. Which evaluation finding is most precise?
- A. The output has a completeness problem
- B. The output has an audience-fit problem
- C. The output has a hallucination problem
- D. The output has an accuracy problem
Show answer & explanation
Answer: A
Domain 2 separates accuracy from completeness. Nothing in the update is false, so the defect is that information the reader needs for the decision, the budget risk and the deadline, is missing; that is option A. Option C would require fabricated content, and none is present. Option D would require a false statement, and the update is factually accurate. Option B concerns detail level and vocabulary for a particular reader; the update's problem is omitted facts, which would be missing for any audience.4. Claude produces a table of vendor claims gathered from several sources. Which validation plan is strongest?
- A. Delete the source links so reviewers judge the table on layout and readability
- B. Check that the table is internally consistent and that every row follows the same format
- C. Accept any claim that appears in two or more of the sources Claude retrieved with Research
- D. Trace each material claim to its source, check dates, and flag conflicting evidence
Show answer & explanation
Answer: D
Validation tests provenance, freshness, and disagreement. Option D does all three: each material claim is traced to where it came from, its date is checked, and conflicts are surfaced rather than smoothed over. Option B tests format, not truth; a tidy table can be uniformly wrong. Option C confuses repetition with confirmation; vendor marketing is copied across sites, and two pages restating one press release are still one source. Option A removes the very trail a reviewer needs, so nothing in the table could be checked afterward.5. A customer-support ops manager is comparing a Claude-drafted knowledge-base article against the existing human-written article on the same topic, deciding whether to replace the original. What is the right way to run the comparison?
- A. Define criteria first, such as accuracy, completeness of steps, and readability, then score both articles
- B. Replace the human-written article automatically whenever the Claude draft turns out to read shorter
- C. Let support agents vote informally in a shared chat channel, with no defined criteria to vote against
- D. Keep whichever article currently ranks higher in internal search results, regardless of its actual content
Show answer & explanation
Answer: A
Comparing two outputs meaningfully starts with defined criteria applied to both, which is option A: accuracy against the product documentation, whether every step is covered, and whether it reads clearly. Option B uses length as a proxy for quality, which can favor an article that is shorter because it skipped a step. Option C collects opinions with no shared standard, so agents could be reacting to different things. Option D uses a search-ranking signal that reflects indexing and past traffic, not whether the article's content is correct or complete.6. A product manager's internal tool uses Claude to sort incoming support tickets into one of six fixed categories, and needs an accuracy check that scales to thousands of tickets a day. Which grading approach fits this task?
- A. A model-graded Likert 1-5 rubric scoring how well-written each ticket classification is
- B. ROUGE-L overlap between the assigned category name and the ticket's body text
- C. Exact match between the assigned category and the ticket's correct, labeled category
- D. Embedding cosine similarity between this ticket's classification and last week's classifications
Show answer & explanation
Answer: C
Sorting into one of a fixed set of categories is a categorical, single-correct-answer task, and the grading approach named for exactly that is exact match; that is option C. Option A applies a subjective quality scale to a task that has one right label, not a spectrum of quality. Option B measures word overlap, which is irrelevant to whether the assigned category is the correct one. Option D checks similarity between unrelated tickets over time, which says nothing about whether any single ticket was classified correctly.7. A researcher is about to roll out a new Claude prompt that summarizes grant compliance reports across dozens of grant types and wants confidence it will hold up before it goes into production use. What should the researcher build first?
- A. One sample report, read once, with a quick judgment on whether the summary looks reasonable
- B. A test set of diverse, realistic cases, including edge cases, tied to defined success criteria
- C. Nothing extra; if the prompt reads clearly on the first try, it is ready to roll out
- D. A request asking Claude to grade its own summary output with no held-out cases to check against
Show answer & explanation
Answer: B
Evaluation guidance is explicit that measurable success criteria and a diverse test set, including edge cases, come before a workflow ships, not after; that is option B. Option A checks one case and calls it representative, which a report type never seen in that one sample would fail silently. Option C skips evaluation entirely based on first impression, the failure mode the test-set practice exists to prevent. Option D has the model that produced the summaries also judge them, with no independent cases to catch a systematic blind spot.8. A paralegal is about to file a Claude-drafted motion and must decide how much independent verification it needs before filing. Most of the document reuses firm boilerplate, but several sentences state case-specific facts and statute references. What is the right approach?
- A. Verify only the parts of the motion that happen to read awkwardly or informally in tone
- B. Skip verification entirely, since most of the surrounding language is reused firm boilerplate text
- C. Verify only the introduction and the conclusion, since the body follows a standard, pre-approved firm template
- D. Verify every citation, statute reference, and case-specific fact that is not already known boilerplate
Show answer & explanation
Answer: D
The verification effort a draft needs scales with what in it is novel or consequential, not with how the language reads; that is option D, which targets exactly the citations, statutes, and case-specific facts that could be wrong. Option A judges by writing style, which has no relationship to factual correctness. Option B assumes reused language means the new, case-specific content added around it is also safe, which does not follow. Option C checks two sections by position in the document rather than checking the sections that actually contain unverified, case-specific claims.9. A marketing analyst has Claude draft 40 product descriptions from one spec sheet and needs a scalable way to check that materials, dimensions, and price were not altered from the spec sheet before bulk-publishing them. What is the best approach?
- A. Trust descriptions that include more product photos, since more visual detail suggests more careful drafting
- B. Approve any description that stays under a set word count, since shorter drafts are less likely to add invented detail
- C. Spot-check a sample by exact-matching each description's fields against the spec sheet, expanding the check on errors
- D. Ask Claude to grade its own batch of descriptions for factual drift from the original spec sheet
Show answer & explanation
Answer: C
Materials, dimensions, and price are precise, categorical fields, which is exactly what exact-match checking suits, and sampling first with expansion on failure keeps the check scalable; that is option C. Option A and option B both use a surface trait, photo count or word count, that has no logical connection to whether the stated facts match the spec sheet. Option D has the model that produced the descriptions also judge whether they drifted from the source, which is not an independent check.10. An HR generalist must check several hundred AI-drafted policy acknowledgment emails for one fixed requirement: does each email include the mandatory equal-opportunity statement, yes or no. Which evaluation approach fits?
- A. A model-graded Likert 1-5 rubric scoring the warmth of each email's tone
- B. A binary pass/fail rubric checking specifically for the required statement
- C. ROUGE-L overlap between each email and last year's email template
- D. Exact match between the full text of each email and one master template
Show answer & explanation
Answer: B
The requirement is a single yes/no compliance check, and the grading approach named for exactly that is a binary pass/fail rubric; that is option B. Option A scores a quality spectrum, tone, for a task that only needs a presence check. Option C measures general text overlap with an old template, which would flag emails as different even when the required statement is present and correctly worded. Option D would fail nearly every email, since acknowledgment emails legitimately vary in wording while still containing the required statement.11. An investor-relations associate reviews a Claude-drafted summary of a competitor's earnings call, which states a specific forward guidance number in one sentence. Before that number goes into an internal briefing, what should the associate do?
- A. Trust the number since the summary reads professionally and cites the earnings call as its source
- B. Check the guidance number against the actual transcript or press release before including it
- C. Attribute the figure generally to "recent reporting" instead of confirming it against the call
- D. Ask Claude for its confidence level in the number and treat a stated high confidence as verification
Show answer & explanation
Answer: B
A specific number attributed to an earnings call needs to be checked against the actual transcript or release before an internal briefing relies on it; that is option B. Option A treats professional-sounding prose and a named source as proof, neither of which confirms the figure is right. Option C changes the attribution to something vaguer without resolving whether the number itself is correct. Option D substitutes the model's self-reported confidence for an independent check, and a stated high confidence is not evidence the figure is accurate.12. A nonprofit comms coordinator has two versions of the same Claude-drafted impact report coming up: one for a public newsletter and one attached to an internal board memo. Before either goes out, what should the coordinator do?
- A. Approve both versions after one read-through, since the coordinator wrote the original prompt itself
- B. Define criteria such as accuracy, tone, and completeness, then check both against a small test set
- C. Approve either version if it "feels right" and roughly matches last year's newsletter tone and voice
- D. Skip evaluation on the internal version entirely, since it will not be seen by the general public
Show answer & explanation
Answer: B
Evaluation guidance calls for defining measurable success criteria and testing against them before something ships, rather than approving on a read-through; that is option B, applied to both versions before either is used. Option A substitutes one person's impression for a defined check. Option C uses a vague, subjective feeling and a prior year's tone as the bar, neither of which is a measurable criterion. Option D treats internal distribution as low-risk enough to skip evaluation, but a board memo with inaccurate or incomplete figures carries its own real consequences.13. A pharma regulatory coordinator reviews a Claude-drafted label-change summary: every claim in it is true, it covers every required labeling section, but it is written in clinical terminology that a patient-facing audience will not understand. Which evaluation finding is most precise?
- A. The output has an audience-fit problem
- B. The output has an accuracy problem
- C. The output has a completeness problem
- D. The output has a hallucination problem
Show answer & explanation
Answer: A
Nothing in the summary is false and no required section is missing, so the defect is that the register and vocabulary do not match the intended reader, which is exactly what an audience-fit finding names; that is option A. Option B would require a false statement, and the summary is factually correct. Option C would require a missing required element, and every section is present. Option D would require fabricated content not grounded in any source, and the terminology, while inaccessible, is not invented.14. A customer-support lead has 200 archived chat transcripts and needs to score how empathetic and on-brand the tone of each Claude-assisted reply is, a subjective quality that varies by conversation. Which evaluation method fits?
- A. A model-graded rubric using a 1-5 Likert scale applied consistently across the transcripts
- B. Exact match against a fixed library of pre-approved canned responses for each customer issue type
- C. ROUGE-L text-overlap scoring between each transcript and the product FAQ page's wording
- D. Embedding cosine similarity computed between pairs of transcripts to check how similar they are
Show answer & explanation
Answer: A
Tone and empathy are subjective quality dimensions, and the evaluation guidance names model-graded rubrics on a Likert scale as the fit for exactly this kind of criterion; that is option A. Option B is for categorical tasks with one correct answer, and a reply's wording legitimately varies while still being empathetic. Option C measures text overlap with a reference document, which says nothing about tone. Option D measures how similar two transcripts are to each other, not whether either one is empathetic or on-brand.15. A finance associate's Claude-generated memo states "Q3 gross margin improved to 42.7 percent, driven by input cost declines," citing the internal P&L as its source. Before this number goes into a board deck, what should the associate do?
- A. Trust the figure because the memo names the internal P&L as the source it was drawn from
- B. Ask Claude to double-check its own math on the margin calculation and simply accept the recheck
- C. Round the figure to "about 43 percent" so the exact number does not need to be independently verified
- D. Recompute gross margin from the actual Q3 P&L and confirm it matches 42.7 percent before use
Show answer & explanation
Answer: D
A number that names its source is not the same as a number confirmed against that source; the memo could misread a line item or apply the wrong formula. Option D is the only action that independently reproduces the figure from the underlying financial statement. Option A treats a source citation as proof rather than a claim to be checked. Option B asks the same model to re-verify its own work, which does not catch an error in how it read the P&L in the first place. Option C avoids verifying the exact figure by blurring it, but a board deck built on an unverified number carries the same risk whether it is precise or rounded.
Workflow Integration and Solution Design
15 of 24 questions loaded16. A team wants to add Claude to a customer-escalation process. What should it define before automating any step?
- A. The exact wording of the escalation replies Claude will send
- B. Which Cowork permission mode, Manual, Auto, or Skip, each step will run under
- C. A go-live date and the connectors to enable before the current process is reviewed
- D. Inputs, decision points, risks, owners, handoffs, and success measures
Show answer & explanation
Answer: D
Domain 4 starts with requirements and use-case analysis: map the process before changing it. Option D names what has to be known to decide where Claude assists and where a person stays accountable. Option A designs the output before the process; wording is downstream of decision points and owners. Option B is a configuration choice that presupposes the steps are already defined; picking Manual, Auto, or Skip approval before the map exists is premature. Option C schedules and tools a launch for a process nobody has yet examined.17. Claude drafts meeting summaries well, but action owners are sometimes assigned incorrectly. What is the best workflow change?
- A. Distribute every summary automatically, since most owner assignments are correct
- B. Remove the owner and deadline fields so the summaries contain no assignments
- C. Add a project instruction telling Claude to guarantee that every owner is correct
- D. Require a human participant to confirm owners and deadlines before distribution
Show answer & explanation
Answer: D
Domain 4 places a control where an error would do harm. Misassigned owners create missed work, so option D inserts a focused check at the distribution step while keeping the drafting gain. Option A accepts a known error rate on the field that matters most. Option B removes the useful content instead of correcting it; a summary without owners does not drive action. Option C asks for a promise the model cannot keep; an instruction changes phrasing, not the model's ability to know who agreed to what in the room.18. A pilot reduces drafting time but increases correction time. What should the team do next?
- A. Measure total cycle time and error types, then redesign the weak step before scaling
- B. Roll the pilot out to every team now, since drafting time was the target metric
- C. Treat correction time as a reviewer problem outside the pilot, and report only the drafting gain
- D. Freeze measurement at launch so the pilot is judged on the drafting result already recorded
Show answer & explanation
Answer: A
Domain 4 measures workflow value end to end. A faster draft that needs more fixing may cost more overall, so option A looks at total cycle time, classifies the errors, and fixes the step that produces them before more teams inherit it. Option B scales a net loss because one local metric improved. Option C moves the cost off the books; correction time is part of the same workflow. Option D stops learning at the moment the data becomes useful, so the weak step would never be identified.19. A stakeholder asks what value Claude adds to a research workflow. Which explanation is strongest?
- A. It should replace the analysts and reviewers in the workflow, since Claude Cowork can carry a task through to a finished report
- B. It guarantees that every claim in the research is accurate, because Research mode attaches citations to each finding
- C. It can accelerate defined synthesis tasks, while source validation and final decisions remain assigned to named reviewers
- D. It removes the need to define requirements, since a well-configured Project infers the brief from the uploaded documents
Show answer & explanation
Answer: C
Domain 4 asks associates to communicate Claude's value and its limits. Option C names the task it speeds up, the benefit, and the controls that stay with people, which a stakeholder can hold the team to. Option B overstates: Research citations make claims easier to check; they do not make them true. Option D inverts the dependency; a Project applies a brief, it does not discover one, and vague requirements produce vague synthesis. Option A promises replacement of the reviewers who catch errors, which misrepresents both the tool and responsible use.20. A customer-success lead is designing an escalation workflow where every ticket must be logged to the CRM before Claude drafts a reply, even during a busy queue. Which mechanism most reliably guarantees that step happens every single time?
- A. Add a project instruction asking Claude to log the ticket first and then draft the reply
- B. Turn on extended thinking so Claude reasons through the logging step before it answers
- C. Leave the tool's triggering behavior on auto so Claude judges case by case whether logging is worth the time
- D. Configure a Claude Code hook that runs the CRM logging command automatically before the drafting step runs
Show answer & explanation
Answer: D
Domain 4 asks where to place a control that must never be skipped. A hook runs a shell command before or after a defined action, so the logging step executes outside the model's discretion every time; that is option D. Option A is an instruction, and an instruction is a request the model can still miss under load, which is exactly the failure the lead wants to close. Option B adds reasoning depth, not a guaranteed action; thinking harder about whether to log is not the same as logging. Option C keeps the default auto trigger, which lets Claude decide per ticket whether the tool is worth calling, the opposite of a non-negotiable step.21. A support team is building a chatbot that should call a 'create ticket' tool whenever a customer's issue cannot be resolved in the conversation, but should keep answering directly for issues it already knows how to solve. How should tool triggering be configured?
- A. Set tool_choice to force the ticket tool on every single message, even the ones the bot already answers correctly on its own
- B. Leave the default auto trigger in place, with system-prompt language that nudges toward a ticket when the issue is unresolved
- C. Disable the ticket tool entirely and have agents create tickets by hand after reading the transcript
- D. Require the customer to type a special command before the ticket tool is allowed to run at all
Show answer & explanation
Answer: B
Domain 4 covers matching a tool's triggering behavior to how often it should actually fire. The default tool_choice is auto, letting Claude decide per turn whether a described tool's capability matches the request, and that boundary is promptable with light system-prompt language, which is option B. Option A forces a ticket on every message, including ones the bot already resolves, creating tickets nobody needs. Option D adds a manual trigger customers do not know to use, so unresolved issues can pass through the conversation with no ticket at all. Option C removes the tool and reintroduces the manual step the workflow was built to automate, pushing the work back onto agents reading full transcripts.22. A finance team wants a Claude-generated weekly expense reconciliation summary delivered every Monday morning, including weeks when the analyst who normally runs it is on vacation or the office is closed. What should they set up?
- A. A single detailed chat prompt the analyst reruns manually from memory each Monday
- B. A project instruction telling Claude to remember to produce the summary on its own each week
- C. A scheduled Claude Code routine that runs the report in the cloud on a recurring schedule
- D. A Claude Cowork session the analyst opens by hand whenever they remember the deadline
Show answer & explanation
Answer: C
Domain 4 covers integrating Claude into workflows that must run on a fixed cadence without a person present to trigger them. A routine is a scheduled, recurring Claude Code run in the cloud that keeps executing even when the user's machine and the analyst are both offline, which is option C. Option A depends on the analyst's memory and availability, exactly the failure vacation weeks expose. Option B asks Claude to remember and self-initiate a task, but the model does not wake itself on a calendar; something still has to trigger it. Option D is a working session a person opens manually, so it inherits the same single point of failure as option A.23. A high-volume ticket-classification workflow sends the same long policy manual as part of the system prompt on every request, with only the final customer message changing each time. Which integration change reduces cost and latency the most?
- A. Add prompt caching so the stable policy manual is read from cache instead of reprocessed on every request
- B. Shorten every customer message before sending it, since the manual is fixed and cannot be trimmed
- C. Switch to a lower-cost model without checking whether it can still classify tickets correctly
- D. Remove the policy manual from the prompt and ask Claude to classify from general knowledge instead
Show answer & explanation
Answer: A
Domain 4 covers recognizing a workflow shaped for a specific cost lever. A stable long system prompt reused across many requests with only the final turn changing is exactly prompt caching's best use case: a cache hit reads the repeated prefix at a fraction of the base input price instead of reprocessing it every time, which is option A. Option D removes the manual the classification depends on, trading a cost fix for a correctness loss. Option B trims the part of the prompt that already changes every request and leaves the large stable block untouched, missing the actual savings. Option C changes models without the evaluation step that would show whether the cheaper model still meets the classification bar, risking accuracy for an unconfirmed savings.24. A support operations manager is designing a high-volume chatbot that answers thousands of routine questions per day and is weighing how many tools to expose to it. What should most directly guide that decision?
- A. Expose every tool the team has ever built, since more available capability can only help the bot handle edge cases
- B. Expose no tools at all, since tool definitions are free to include in a request
- C. Match the tool count to how many engineers are available to maintain tool code
- D. Expose only the tools the workflow actually needs, since each one adds token overhead to every request
Show answer & explanation
Answer: D
Domain 4 covers designing a workflow's cost and latency profile, not only its capability. Tool use adds token overhead from the tools array itself, the tool_use and tool_result blocks, and a small hidden system prompt for tool-enabled requests, a real cost and latency lever at high volume, so option D scopes the tool set to what the workflow needs. Option B is factually wrong; tool definitions are not free, they consume tokens on every request whether or not they get called. Option A maximizes exposed capability while ignoring that every additional tool raises the per-request cost across thousands of daily calls. Option C ties the decision to staffing rather than to the request-level overhead that actually drives cost and latency at this volume.25. An insurance company wants Claude to help draft a recommended claim-adjustment amount that a customer will see. Which workflow design satisfies Anthropic's requirements for a high-risk use case like this one?
- A. Skip disclosure as long as the final number matches what an adjuster would likely have reached anyway
- B. Have a qualified adjuster review the recommendation before it is finalized, and disclose that AI helped produce it
- C. Publish the recommendation as an Artifact so the customer can review the calculation steps
- D. Let the recommendation go out automatically, then have an adjuster spot-check a sample each month
Show answer & explanation
Answer: B
Financial claim-adjustment recommendations are a high-risk use case under Anthropic's Usage Policy, which requires two safeguards before such content or a decision is used: a qualified professional reviews it before it is finalized, and the affected person is told AI helped produce it, at the start of the interaction. Option B supplies both. Option D reviews only a monthly sample after decisions have already reached customers, review after the fact rather than before finalization. Option A conditions disclosure on the reviewer agreeing with the number, but the policy requires disclosure regardless of whether the recommendation turns out to be right. Option C makes the calculation visible in an artifact, a presentation choice that satisfies neither the review requirement nor the disclosure requirement on its own.26. An operations manager has mapped a refund-approval process end to end. Drafting the customer-facing refund explanation is low risk, but approving the payout is not, since payout decisions are a finance matter. Where should the required human check point go?
- A. Require human approval only on the drafted explanation, since customers read that text directly before any payout is decided
- B. Skip human approval entirely once the workflow has run correctly for a month without incident
- C. Require human approval at both steps equally, since any Claude output could contain an error
- D. Require human approval only at the payout-approval step, and let Claude draft the explanation without a review gate
Show answer & explanation
Answer: D
Domain 4 places a control where an error would cause harm, not evenly across every step. Payout approval is a finance decision, one of the Usage Policy's High-Risk Use Cases requiring a qualified professional to review it before it is finalized, so option D puts the required gate there and lets the low-risk draft move faster. Option C spends review effort on the draft explanation at the same rate as the payout, slowing the safe step without reducing the real risk. Option A puts the gate on the wrong step; a wording issue in a draft is cheap to fix, while an unreviewed incorrect payout has already left the business. Option B removes the review after a clean streak, but a clean history does not bound the size of the next error.27. A DevOps engineer wants Claude Code to read open Jira tickets and update a deployment tracking board as part of a release pipeline, without manually copying ticket details between apps. What should they set up?
- A. Connect Claude Code to the Jira and deployment-board systems through MCP servers so it can read and write them directly
- B. Paste each Jira ticket's text into the chat by hand before every release so Claude has the current status of every open item
- C. Ask Claude to guess the current ticket status from the release notes instead of checking the tracker
- D. Give Claude a single hook that only formats release notes, and check Jira separately by hand
Show answer & explanation
Answer: A
Domain 4 covers connecting Claude Code to the external systems a workflow actually depends on. The Model Context Protocol lets Claude Code connect to servers such as a ticketing system, so it can read and write Jira and a deployment board directly as part of the pipeline, which is option A. Option B keeps the manual copying the engineer wants to remove, just moved into the chat window. Option C has Claude infer status instead of reading the source system, producing a guess where a live lookup exists. Option D uses a hook for the wrong purpose; a hook enforces a fixed script action like reformatting text, it does not give Claude read or write access to an external ticketing or tracking system.28. A hospital's non-clinical scheduling team is designing a shift-swap request workflow and mapping it before deciding what Claude should touch. After listing the inputs, decision points, and risks, what should they define next to finish the map?
- A. The exact system prompt wording Claude will use once the workflow is built
- B. Who owns each step and who receives the output at each handoff, plus how success will be measured
- C. Which staff member will be blamed if the automated version makes a scheduling mistake later on
- D. The marketing message announcing the new workflow to hospital staff
Show answer & explanation
Answer: B
The Exam Guide's Workflow Integration and Solution Design domain covers mapping a full process before automating it: inputs, decision points, risks, owners, handoffs, and success measures. Having already listed inputs, decision points, and risks, the map is incomplete without naming who owns each step, who the output hands off to, and what measure will show the pilot worked, which is option B. Option A designs prompt wording, a downstream implementation detail that depends on the map, not a mapping step itself. Option D is a communications task unrelated to defining the process. Option C looks for a person to blame rather than an owner accountable for a step going forward, a different question from the one the mapping step asks.29. A retail ops team is automating purchase-order drafting through a tool connected to a supplier system. Draft purchase orders under $500 rarely need changes, but a mis-sized order above $25,000 has previously caused a warehousing problem. Where should the mandatory human review sit?
- A. On every draft purchase order regardless of size, so nothing reaches the supplier unseen
- B. Only on purchase orders under $500, since those are the ones generated most often
- C. On purchase orders above the $25,000 threshold, where a sizing error has real downstream cost
- D. Nowhere, once the supplier system confirms the order was received without an error message
Show answer & explanation
Answer: C
Domain 4 places a control at the step where an error would cause harm, sized to the actual risk. The purchase order is submitted through a client tool the team's own application executes, and that call is exactly where a review gate can be inserted; a mis-sized order above the threshold has already caused a warehousing problem, so option C puts the required review there while letting routine small orders move faster. Option B reviews the low-stakes, high-volume orders and leaves the costly ones unchecked, inverting the risk. Option A reviews everything at the same rate, spending scarce reviewer time on orders that rarely need a change. Option D treats a successful system receipt as proof the quantity and price were correct, but a confirmation only means the order arrived, not that its size was right.30. A compliance team's downstream case-management system will only accept a submission that matches an exact field structure, and a malformed field has previously broken that system's import job. What should the team require from Claude's output?
- A. A well-formatted Markdown table that a person copies into the case system by hand each time
- B. A prefilled final-turn message that starts the response with an opening curly brace to bias it toward JSON
- C. A Structured Outputs response constrained to the case system's exact JSON schema
- D. A free-text summary with instructions asking Claude to please keep the format consistent
Show answer & explanation
Answer: C
Domain 4 covers producing output another system can consume reliably, not just output a person finds readable. Structured Outputs constrains Claude's response to conform to a given JSON schema, the modern, reliable way to guarantee the exact field structure an import job needs, making option C the fit. Option B relies on prefilling a partial response to bias output toward JSON, a workaround no longer supported starting with Claude 4.6-generation models, which return an error on such requests. Option D asks nicely for consistency in free text, which still leaves every field name and type to chance. Option A produces something readable by a person but reintroduces a manual copy step into a system that is supposed to import automatically.
Governance, Risk, and Responsible Use
14 of 22 questions loaded31. A useful Claude workflow conflicts with the organization's AI policy. What should the associate do?
- A. Pause the conflicting use and seek an approved path or escalation
- B. Ask Claude to read the policy and rule on whether it applies to this case
- C. Move the work to a personal Claude Pro account outside the org's controls
- D. Keep using it quietly, since the results prove the policy is stale
Show answer & explanation
Answer: A
Domain 6 requires following organizational AI policies and escalating uncertainty. Option A stops the non-compliant use and routes the question to whoever can approve or amend the policy. Option D substitutes personal judgment about usefulness for the governance process. Option B treats the model as the policy authority; Claude can summarize a policy, but it cannot grant an exception. Option C moves company work to a consumer account where organizational retention controls, admin oversight, and commercial terms no longer apply, which increases the risk the policy exists to manage.32. A spreadsheet contains customer names and account numbers, and policy restricts sharing regulated personal data. What is the best response?
- A. Remove or anonymize the identifiers in line with policy before using the data
- B. Upload the file unchanged, since Team and Enterprise data is not used for model training
- C. Upload it in an incognito chat and instruct Claude not to retain the account numbers
- D. Rename the columns and the file so the regulated fields are harder to spot
Show answer & explanation
Answer: A
Domain 6 applies data-sensitivity and privacy controls to the data itself. Option A removes or masks the regulated identifiers before they leave the controlled system, which is what the policy requires. Option B cites a true training exclusion, but the policy restricts sharing the data at all, and no-training is not the same as permitted disclosure. Option C misuses incognito mode; it keeps a chat out of history and memory, it does not make an upload of regulated data compliant. Option D obscures labels while the names and numbers remain in the file.33. A recruiter wants Claude to rank candidates using historical hiring decisions that may contain bias. What should happen first?
- A. Run it inside a private Project so the ranking method stays hidden from candidates and reviewers
- B. Let the model's ranking be the final hiring decision, with a recruiter notified after the fact
- C. Automate the ranking, since past hiring outcomes are an objective record of who succeeded
- D. Assess the data, criteria, legal and policy risks, and require appropriate human oversight
Show answer & explanation
Answer: D
Employment decisions are a high-risk use under Anthropic's Usage Policy: a qualified person must review the output before it is acted on, and affected people must be told AI was involved. Historical hiring data can encode past bias, so option D examines data, criteria, and legal exposure and keeps a human in the loop. Option C treats biased outcomes as ground truth. Option A hides the method, which defeats the disclosure and review the policy requires. Option B makes the model the sole decision-maker, exactly what the human-in-the-loop requirement prohibits.34. Claude drafts medical information for a public handout. Which workflow is most responsible?
- A. Publish once the draft reads confidently and Claude has cited its sources
- B. Delete the citations so the handout reads like plain patient-friendly guidance
- C. Add a footer asking readers to verify each claim after the handout is published
- D. Use approved sources and require qualified human review before publication
Show answer & explanation
Answer: D
Healthcare content is a high-risk use case under Anthropic's Usage Policy, which requires a qualified professional to review such material before it is disseminated. Option D grounds the draft in approved sources and adds that clinical review. Option A treats fluent wording and the presence of citations as accuracy; neither is. Option C shifts verification to the public after the risk has already been created. Option B removes the trail a reviewer would use to check claims, making the review harder rather than the handout safer.35. A marketing team is about to launch a Claude-powered chat widget that answers product questions for anonymous website visitors in real time. Under Anthropic's Usage Policy, what must the team do before the widget goes live?
- A. Turn off conversation logging, since not storing the chats removes any need to tell visitors they are talking with AI
- B. Mention the chatbot in the site's terms-of-service page, since a policy document satisfies a disclosure requirement
- C. Label the widget clearly so visitors know from the first message that they are interacting with AI, not a person
- D. Only label the widget for visitors who directly ask whether they are talking to a bot
Show answer & explanation
Answer: C
Anthropic's Usage Policy requires that consumer-facing chatbots disclose that the user is interacting with AI, and for high-risk categories that disclosure must come at the start of the interaction rather than after the fact; a general-purpose customer-facing widget falls under this same disclosure standard, so option C is correct. Option A confuses data retention with disclosure — whether chats are logged has no bearing on whether visitors are told they are talking to AI. Option B treats a policy page nobody reads mid-conversation as equivalent to telling the visitor at the point of interaction, which the policy does not accept. Option D discloses only on request, leaving every visitor who does not ask believing they may be speaking with a person, which is exactly the outcome the disclosure requirement exists to prevent.36. A community manager, upset about a critical product review, asks Claude to draft dozens of variant messages designed to be sent repeatedly to the reviewer's personal social accounts until the review is taken down. Is this an acceptable use?
- A. Yes, since the messages concern a product review and are not organized around any protected characteristic of the reviewer, only the review itself
- B. Yes, as long as each individual message in the campaign stays polite in tone and avoids using any profanity
- C. No — generating content designed for a repeated, targeted campaign against one person is harassment, prohibited under the Universal Usage Standards
- D. Yes, provided the messages are sent from the community manager's own named account rather than an anonymous one
Show answer & explanation
Answer: C
The Universal Usage Standards prohibit harassment, and a set of message variants built specifically to be sent repeatedly at one individual until they comply with a demand is a harassment campaign regardless of the topic, which makes option C correct. Option B focuses on the tone of each individual message, but a coordinated, repeated campaign aimed at one person is harassment by its pattern and intent, not only by whether any single message is rude. Option A narrows harassment to protected-characteristic-based conduct, but the prohibition covers targeted harassment generally, not only bias-motivated harassment. Option D treats using the sender's real account as a mitigating factor, but attribution of the sender does not change that the content is built for a repeated, targeted campaign against the reviewer.37. A freelance writer submits a client-commissioned article that Claude drafted almost entirely, presenting it to the client as entirely the writer's own original work, with no mention that AI was used. Does this comply with the Usage Policy?
- A. Yes, since Claude only assisted with the initial drafting stage, and the writer still personally reviewed the final submitted text
- B. Yes, as long as every factual claim in the finished article is accurate, regardless of who or what actually drafted the piece
- C. Yes, because the Usage Policy's fraud provisions apply narrowly to counterfeit goods and phishing schemes, and freelance writing submitted to a client has never been treated as falling under them
- D. No — presenting AI-assisted work as entirely human-generated, without the client's required permission or attribution, falls under the fraud provisions of the Universal Usage Standards
Show answer & explanation
Answer: D
The Universal Usage Standards' fraud provisions specifically cover plagiarizing or submitting AI-assisted work as one's own without required disclosure or permission, which is exactly what happens when a largely AI-drafted article is presented to a client as entirely original human work — option D. Option A treats the writer's review of the final text as sufficient cover, but review does not create the disclosure the policy requires when a client expects original human authorship. Option C narrows the fraud category to counterfeiting and phishing only, but the same provision explicitly extends to undisclosed AI-assisted submissions. Option B focuses on factual accuracy, which is a separate concern from the misrepresentation of authorship the policy addresses here — an accurate article can still be submitted fraudulently as to who wrote it.38. A property management company uses Claude to summarize each rental applicant's background check and produce a recommended approve-or-deny outcome for the leasing agent. What does the Usage Policy require before an applicant is told they were denied?
- A. The leasing agent forwards the AI-generated denial straight to the applicant as soon as it is generated, in order to keep the leasing process fast
- B. The company discloses AI's role only in the lease application's fine print, a document applicants sign well before their background check has even run
- C. A qualified reviewer confirms the recommendation against the company's actual screening criteria, and the applicant is told AI helped generate it before the denial is sent
- D. Denials are queued and reviewed in weekly batches by a supervisor, while approvals generated from the same AI recommendation go out immediately with no review at all
Show answer & explanation
Answer: C
Housing is one of the Usage Policy's High-Risk Use Cases: a qualified person must review the AI-generated recommendation before it is finalized, and the applicant must be told AI was involved, at the point the decision affects them, which is option C. Option A sends the AI output straight to the applicant with no review step at all. Option D reviews denials but lets approvals — which still reflect an AI-generated recommendation — go out with no review whatsoever, and even the denial review happens after a week's delay rather than before that specific denial is sent. Option B discloses AI's role in advance paperwork signed before the background check runs, not connected to the actual decision the applicant receives, which does not satisfy disclosure tied to that decision.39. A compliance manager discovers during an internal audit that three business units have deployed Claude-powered customer chat widgets without adding the AI-disclosure label the company's AI policy requires. What is the appropriate next step?
- A. Ask each business unit to self-certify compliance in next quarter's report, and take no action until then
- B. Shut down every Claude-powered feature company-wide immediately, including ones that are correctly labeled, until a full policy review is complete
- C. Require the three business units to add the disclosure before their widgets stay live, and track the fix to completion as part of the compliance program
- D. Note the gap in the audit file only, since consumer-facing AI disclosure is a Usage Policy matter for Anthropic to enforce, not the company's
Show answer & explanation
Answer: C
Organizational AI-policy compliance means identified gaps get closed and tracked, not merely observed, so requiring the three non-compliant widgets to add the disclosure and confirming the fix is the correct response — option C. Option D treats the disclosure requirement as solely Anthropic's to enforce, but the company deploying the chatbot is the one obligated to disclose AI to its own customers, and internal compliance exists to catch exactly this kind of gap. Option A defers any correction for a full quarter and relies on self-certification instead of verifying the fix, leaving customers undisclosed to in the meantime. Option B is disproportionate: it disables compliant features along with the non-compliant ones, which fixes nothing about the three widgets that actually lack the label and disrupts unrelated, policy-compliant work.40. A paralegal uses Claude to draft the first version of a demand letter that will be sent to opposing counsel on the firm's behalf. What must happen before the letter goes out, under the Usage Policy's high-risk use case rules for legal applications?
- A. Send the letter once Claude confirms its own citations are accurate, since that internal check substitutes for the attorney's required review
- B. Add a footer stating the letter was AI-assisted only if the client specifically asks for one, and let the letter go out without that footer otherwise
- C. Have a paralegal proofread the letter for tone and formatting, confirm the citations look plausible, and send it without an attorney's sign-off
- D. Have a qualified attorney review and approve the letter's legal content, and disclose to the recipient that AI helped prepare it, before it is sent
Show answer & explanation
Answer: D
Legal applications are a High-Risk Use Case under Anthropic's Usage Policy, which requires both a qualified professional's review before the content is finalized or disseminated, and disclosure to the people affected that AI helped produce it, at the outset rather than later — option D. Option A lets the model's own citation check stand in for the required review; Claude confirming its own citations is not a qualified professional's review, it is more model output. Option C substitutes a paralegal's proofread of tone for the attorney review the policy specifically requires for legal content. Option B makes disclosure conditional on the recipient asking, but the policy requires proactive disclosure to affected people, not disclosure on demand.41. A researcher in an R&D group asks Claude for detailed, step-by-step synthesis instructions for a chemical agent capable of causing mass casualties, framing it as background research for a safety training deck. What should happen?
- A. Provide a high-level conceptual overview only, omitting specific reagent quantities and reaction conditions, since that keeps the response focused on general safety awareness
- B. Provide the full instructions, since the stated purpose is a safety training deck rather than actual production of the agent
- C. Provide the instructions but add a brief disclaimer stating that they are intended for educational purposes only
- D. Decline, because weapons development involving chemical agents capable of mass casualties is prohibited under the Universal Usage Standards regardless of the stated purpose
Show answer & explanation
Answer: D
The Universal Usage Standards prohibit weapons development, explicitly including biological, chemical, radiological, and nuclear weapons, and this prohibition is not lifted by a stated downstream purpose like a training deck, so the correct response is to decline, option D. Option B accepts the stated framing at face value and treats intent as a safe harbor, but the policy prohibits producing this category of content regardless of the requester's claimed purpose. Option A assumes trimming out quantities makes step-by-step synthesis guidance for a mass-casualty agent acceptable, but the prohibited content is the synthesis pathway itself, not only the precise measurements. Option C adds a disclaimer on top of the same prohibited instructions, and a disclaimer does not change that the underlying content is prohibited weapons-development material.42. A political campaign staffer wants Claude's help generating thousands of personalized messages, sent as if from local election officials, urging specific voters to change their registered polling location. Does this comply with the Usage Policy?
- A. Yes, provided every message contains accurate, up-to-date, and verifiable polling location information, and the campaign logs each message it sends
- B. No — this combines deceptive political content impersonating officials with large-scale automated contact aimed at voters, both prohibited as election interference
- C. Yes, since the campaign's messages are being sent directly to voters rather than to election officials themselves
- D. Yes, as long as a campaign staffer manually reviews a small sample of the generated messages before the full batch is sent
Show answer & explanation
Answer: B
The Universal Usage Standards prohibit election interference, specifically naming deceptive political content and large-scale automated contact with voters or officials, and this request does both at once — impersonating election officials and mass-messaging voters about their polling location — so the correct answer is B. Option A treats accurate polling information as a cure, but the prohibition covers the deceptive impersonation and mass automated contact themselves, not just factual errors in the content. Option C tries to exempt the request because it targets voters rather than officials, but the policy's election-interference prohibition covers deceptive contact with voters directly, including this kind of impersonation. Option D substitutes a sampled human review for compliance, but a policy violation embedded in the message's premise — impersonating officials at scale — is not fixed by spot-checking a subset before sending.43. A school administrator wants to use Claude to score short-answer responses on a district placement exam and generate each student's placement recommendation. What does the Usage Policy require for this academic-testing use case?
- A. Publish the placements to students and parents immediately, and let a teacher review only the small number of scores that a parent later formally appeals
- B. A qualified educator reviews each AI-generated score and placement before it is finalized, and students are told AI was used to help score the exam
- C. Skip educator review entirely for any student who scored above the class median, since those particular results are assumed unlikely to contain an error
- D. Tell students about the AI scoring only in the printed exam handbook distributed at the start of the school year, months before the exam is even scored
Show answer & explanation
Answer: B
Academic testing is listed among the Usage Policy's High-Risk Use Cases, so a qualified professional — here, an educator — must review the AI-generated score and placement before it is finalized, and students must be told AI is being used, at the start of the process rather than buried elsewhere, which is option B. Option A only reviews after a parent appeals, which is review after finalization, not before. Option C skips review for a subset of students based on their own score, which is not a review at all for that group. Option D places the disclosure in a handbook distributed months before the exam is even scored, not tied to the actual use of AI on that student's exam, which does not satisfy an upfront, connected disclosure.44. A developer asks Claude to help write a script that repeatedly floods a competitor's public website with traffic to knock it offline during a product launch. What should Claude do, per the Usage Policy?
- A. Decline, because building denial-of-service tooling to attack a system is a cyberattack prohibited under the Universal Usage Standards
- B. Help, but only provide the traffic-generation logic and let the developer add the targeting details separately
- C. Help, as long as the competitor's website is not classified as critical infrastructure
- D. Help, since the request describes a stress test rather than an attack, and stress testing a live production system is a normal engineering practice
Show answer & explanation
Answer: A
The Universal Usage Standards prohibit cyberattacks, including denial-of-service tooling and unauthorized attempts to disrupt a system; a request to knock a specific competitor's site offline is exactly that, so the correct response is to decline, option A. Option D relabels the request as a stress test, but a legitimate stress test targets systems the requester owns or has authorization to test, not a competitor's live site during a launch, which is what makes this an attack. Option B tries to split the request into an allowed half and a withheld half, but supplying the traffic-generation logic still builds the core of the prohibited tool. Option C limits the prohibition to critical-infrastructure targets only, but the Universal Usage Standards' cyberattack prohibition covers unauthorized attacks and disruption generally, not solely critical infrastructure.
Prompting and Task Execution
14 of 21 questions loaded45. An associate needs help brainstorming possible workshop themes before choosing one. Which instruction best fits that task type?
- A. Score each candidate theme from 1 to 10 and return only the numbers, with no rationale for any score
- B. Produce the single best theme, justify it in one paragraph, and omit the alternatives you considered
- C. Draft the stakeholder approval memo and the facilitator guide for a theme before one has been chosen
- D. Generate several distinct themes, state the audience need each serves, and avoid selecting a winner yet
Show answer & explanation
Answer: D
Domain 1 asks candidates to adapt the prompting strategy to the task type. Brainstorming calls for divergent output: several options, each tied to the need it serves, with the choice deferred to the human, which is option D. Option B converges immediately and hides the alternatives the associate wanted to compare. Option C is drafting work for a decision that has not been made, so the memo would rest on a theme nobody chose. Option A strips the reasoning that makes options comparable; bare scores say nothing about why a theme fits the audience.46. A request to analyze 80 interview transcripts, find themes, compare roles, and draft an executive brief keeps producing incomplete output. What should the associate do?
- A. Ask Claude to skip reading the transcripts and infer the likely themes from the role titles
- B. Remove the transcripts from the chat so a shorter context leaves room for the full answer
- C. Resend the identical request until a single response happens to cover every step
- D. Break the work into stages with a defined output and review point for each stage
Show answer & explanation
Answer: D
Task decomposition is a Domain 1 objective: a request that asks for theme extraction, cross-role comparison, and an executive brief in one turn gives Claude no checkpoint, so parts get dropped. Option D sets a deliverable per stage that the associate reviews before the next stage starts. Option C repeats the same overloaded request and changes nothing about why it fails. Option A discards the evidence the analysis exists to examine, so any themes would be invented. Option B removes the source material rather than the overload; a brief written without the transcripts cannot be checked against them.47. Claude's first draft follows the requested structure but misses two mandatory policy points. Which next prompt is most useful?
- A. Open a new chat, paste the identical prompt, and rely on a fresh context to restore the points
- B. Identify the two omissions, restate the relevant policy requirements, and ask for a revised draft
- C. Ask for a friendlier tone in the revision without pointing to the two missing policy items
- D. Ask Claude to rate its own draft against the policy and treat a high self-rating as approval
Show answer & explanation
Answer: B
Iterating a prompt means giving diagnostic feedback: name what is missing and the requirement it must meet, then ask for the revision. Option B does that and hands Claude the policy language to satisfy. Option D substitutes self-assessment for review; a model's confidence rating is not evidence that the two points were covered. Option A throws away the working structure and the feedback, and a fresh context has no reason to produce the omitted points. Option C changes register, not substance; the two mandatory points stay absent in a friendlier draft.48. A marketing associate asks Claude to draft a launch email but receives a generic response. Which revision is the best first step?
- A. Restate the same one-line request in capital letters with MUST and CRITICAL for emphasis
- B. Add the audience, goal, product facts, tone, constraints, and requested output format
- C. Turn on extended thinking and ask for ten times the length, with no added context
- D. Delete every constraint from the prompt so Claude can choose the campaign strategy itself
Show answer & explanation
Answer: B
Anthropic's prompting guidance opens with 'Be clear and direct' and 'Add context to improve performance': a generic draft is the symptom of a prompt that never said who the email is for, what it must achieve, or what the deliverable looks like. Option B supplies exactly those missing inputs. Option A adds emphasis, not information, and the guidance for current models is to dial back capitalized MUST/CRITICAL language. Option C asks for reasoning depth and volume, neither of which fills a context gap. Option D removes the little direction the prompt had, so the draft drifts further from the campaign.49. A call-center quality assurance manager's example replies all show an apologetic tone for angry callers, and Claude now opens every reply, including ones for callers who are simply asking a question, with an apology. What is the best fix to the example set?
- A. Remove the examples entirely and describe the desired tone only in the written instructions
- B. Add examples that cover calmer, neutral calls alongside the existing angry-caller examples
- C. Keep the same set of examples but add a separate note telling Claude not to apologize
- D. Reduce the example set to a single angry-caller example so the pattern is repeated less often
Show answer & explanation
Answer: B
Examples should be diverse enough to cover the range of real cases without teaching an unintended pattern; a set that only shows angry callers teaches Claude that every reply opens with an apology, so option B adds calmer, neutral examples to correct the imbalance. Option D shrinks the set but keeps only the angry-caller pattern, so the same unintended generalization persists. Option C keeps the skewed examples and adds a prohibition that fights what the examples are actually demonstrating. Option A removes the examples, which are one of the most reliable tone-steering tools, instead of fixing what they demonstrate.50. A litigation paralegal pastes a forty-page deposition transcript, then a one-line question about a specific admission, at the end of a single prompt, and the answer misses testimony from early in the transcript. What restructuring is most likely to help?
- A. Split the one-line question into two shorter questions asked in two separate messages
- B. Summarize the deposition in one paragraph before pasting the full transcript underneath it
- C. Move the transcript to the top of the prompt and place the question about the admission after it
- D. Repeat the same one-line question three times at different points inside the prompt
Show answer & explanation
Answer: C
Anthropic's long-context guidance places long documents and inputs near the top of the prompt, above the query and instructions, because queries placed at the end can measurably improve response quality on multi-document and long-document tasks; that is option C. Option D repeats the question rather than repositioning the transcript, so the document still follows the query. Option B adds a summary but keeps the transcript after the question, the ordering the guidance advises against. Option A shortens the question without moving the transcript, so the structural problem the paralegal is seeing remains.51. A recruiting agency wants every job posting Claude drafts to follow the same structure, reading level, and level of detail, no matter which recruiter requests one. What is the most reliable way to steer that output?
- A. Write one long paragraph of instructions describing the ideal posting in the abstract, without showing a sample posting
- B. Include three to five example postings, wrapped in example tags, that show the target structure and tone
- C. Ask Claude to imagine what a senior recruiter would write, without providing any sample postings to follow
- D. Tell Claude the postings must sound professional and let it choose the structure and detail level each time
Show answer & explanation
Answer: B
Examples are one of the most reliable ways to steer format, tone, and structure; Anthropic's guidance recommends three to five relevant, diverse examples wrapped in example tags, which is option B. Option A describes the target in the abstract, and abstract description is a weaker steering signal than demonstrated examples. Option D states one adjective, professional, and leaves structure undefined, so postings will still vary by recruiter. Option C asks Claude to imagine a standard without ever showing one, which reintroduces the same inconsistency the agency is trying to remove.52. A junior developer at a fintech startup asks Claude to fix a reported bug, and the returned patch still fails on the same edge case described in the bug report. Which follow-up prompt is most likely to catch the remaining defect before it ships?
- A. Ask for a completely different approach to the fix without referencing the original bug report again
- B. Ask Claude to explain the fix in plain English for a non-technical reviewer to read
- C. Ask Claude to verify the patch against the specific edge case in the bug report before finalizing it
- D. Ask Claude to shorten the patch so it is easier for a human reviewer to read through
Show answer & explanation
Answer: C
Asking Claude to check its own answer against stated criteria before finishing reliably catches errors, especially on coding and math tasks, so option C directs that verification at the exact edge case the patch is still failing. Option A discards the specific failure case for a fresh approach, with no guarantee it addresses that case either. Option D asks for brevity, which does not confirm whether the edge case now passes. Option B produces an explanation for a different audience, not a check of whether the patch actually handles the reported case.53. A sales operations analyst wants Claude's call-summary output to start immediately with the summary, with no 'Sure, here is the summary' preamble, but the old trick of prefilling the reply no longer works on the current model. What should the analyst do instead?
- A. Ask Claude to delete the first sentence of its own reply after generating the whole summary
- B. Add a direct system-prompt instruction telling Claude to respond directly without preamble
- C. Lower the model's effort setting so that shorter replies are generated across the board
- D. End the user prompt with an unfinished sentence for Claude to complete as its reply
Show answer & explanation
Answer: B
Since prefilling the last turn is no longer supported on current-generation models, the documented replacement for skipping a preamble is a direct system-prompt instruction, such as asking Claude to respond directly without preamble, which is option B. Option D is another form of the unsupported prefill approach, just phrased as an unfinished sentence, and would fail the same way. Option A asks Claude to generate the unwanted preamble and then remove it itself, an extra step that does not stop the preamble from being produced. Option C changes reasoning depth and overall length, not the presence of an opening pleasantry.54. A manufacturing supply-chain analyst asked Claude to 'summarize the report' and received a summary of the wrong section, the raw-materials appendix, when the analyst actually needed the finished-goods forecast section. What is the most effective next step?
- A. Revise the prompt to name the finished-goods forecast section specifically, rather than the report as a whole
- B. Resend the identical request unchanged and expect a different section to come back next time
- C. Ask Claude to summarize the entire report, appendix included, so that nothing important gets left out of the summary
- D. Switch to a different model and resend the same one-line request completely unchanged
Show answer & explanation
Answer: A
The first draft went wrong because the prompt never named which section mattered, so a scope-adding revision, naming the finished-goods forecast specifically, is the direct fix, which is option A. Option D changes the model but keeps the same underspecified request, so the new model has no more information about which section to summarize than the last one did. Option C expands the request to the whole report instead of narrowing it to the needed section, reintroducing the ambiguity in a different form. Option B repeats the identical vague request and hopes for a different, uncontrolled outcome rather than fixing what caused the wrong section to be picked.55. A municipal policy analyst needs Claude to answer detailed questions about a ninety-page ordinance without drifting from what the document actually says. Which prompting technique best grounds the answer in the source text?
- A. Ask Claude to answer from memory first and check the ordinance only if the answer seems uncertain
- B. Summarize the whole ordinance in three sentences before asking any detailed follow-up question
- C. Ask for the shortest possible answer so there is less room for the response to drift from the source
- D. Ask Claude to quote the relevant passages into a quotes section before writing the analysis
Show answer & explanation
Answer: D
For long-document tasks, asking Claude to first quote the relevant passages, for example into a dedicated quotes section, before doing the analysis grounds the response in the source text and reduces drift; that is option D. Option A reverses the order, answering from memory first and checking only when uncertainty is already suspected, which is exactly the pattern the quoting technique prevents. Option C shortens the answer without adding any grounding step, so a short wrong answer is just as likely as a long one. Option B summarizes the whole ordinance broadly, which does not connect a specific detailed question to the exact clause that answers it.56. A construction-firm project manager writes a prompt full of capitalized directives, such as MUST flag every delay and CRITICAL escalate immediately, and now Claude marks nearly every task as urgent, even minor scheduling shifts. What should the project manager do?
- A. Add even more capitalized directives so the truly important delays stand out from the minor ones
- B. Rewrite the instructions in normal phrasing that states the specific condition when escalation is warranted
- C. Ask Claude to ignore its own training and treat every task on the schedule as equally important
- D. Remove all instructions about delays and escalation so Claude reports on tasks neutrally instead
Show answer & explanation
Answer: B
Anthropic's current guidance is that heavy capitalized emphasis, such as MUST and CRITICAL, can cause behaviors to overtrigger on current models, and normal phrasing that states the actual condition works better; that is option B. Option A adds more of the emphasis that is already causing the overtriggering, which would make the problem worse, not better. Option D removes the escalation criteria entirely, so Claude has no basis for flagging real delays either. Option C asks for an internal state change Claude cannot perform through a prompt instruction; the fix is the wording of the criteria, not a request to disregard training.57. A customer support lead notices that reply drafts from Claude read differently depending on which team member requested them, even though the underlying issue is the same each time. Which change is most likely to produce a consistent voice across drafts?
- A. Add a one-sentence system-prompt role, such as 'You are a senior support specialist for a SaaS billing team,' so tone and behavior stay consistent across requesters
- B. Ask each team member to write their own version of the reply and have Claude only check the grammar afterward
- C. Increase the effort setting on the model so every draft gets more reasoning before it is written
- D. Turn on extended thinking so Claude works through the reasoning behind each support ticket in its own words before sending any reply to the requester
Show answer & explanation
Answer: A
Anthropic's prompting guidance recommends giving Claude a role in the system prompt, even a single sentence, to focus tone and behavior for a specific use case; that is option A. Different requesters produce different drafts because nothing anchors the voice, and a role prompt fixes that anchor regardless of who asks. Option D adds reasoning depth, which affects thoroughness, not voice consistency. Option C raises effort, a cost and latency lever, not a tone control. Option B pushes the inconsistency back onto the team instead of fixing the prompt, and still leaves no shared voice for Claude's own drafts.58. A hospital-network data analyst asks Claude for an executive summary and keeps receiving bulleted markdown lists, even though the recipients read the email on a mobile client that renders markdown as literal asterisks and pound signs. What is the best instruction to fix this?
- A. State directly that the summary should be written in flowing prose paragraphs, with no bullet points or headers
- B. Tell Claude not to use markdown, not to use bullet points, and not to use headers anywhere in the reply
- C. Ask Claude to convert its usual bulleted answer into plain text afterward, in a separate follow-up message once the draft is done
- D. Turn off extended thinking so Claude spends less effort deciding how to structure the response
Show answer & explanation
Answer: A
Anthropic's guidance is to tell Claude what to do rather than what to avoid; stating the desired positive form, flowing prose paragraphs, is a clearer format instruction than a list of prohibitions, which is option A. Option B lists three things not to do without saying what the output should look like instead, which is the weaker framing the guidance warns against. Option D changes reasoning depth, not formatting, and list structure can persist regardless of the thinking setting. Option C accepts the wrong format first and asks for a manual conversion afterward, adding a step instead of preventing the mismatch.
Configuration and Knowledge Management
14 of 19 questions loaded59. A connector exposes several folders with similar file names and different access levels. What should the owner do before relying on it?
- A. Assume every file the connector can reach is current and approved, since Claude inherits the owner's access
- B. Confirm permissions, identify authoritative locations, and test retrieval with representative tasks
- C. Set the connector's actions to Always allow and grant it every folder so retrieval never misses a file
- D. Keep the connector in a private project so reviewers cannot see which folders it draws from
Show answer & explanation
Answer: B
Domain 5 covers managing connectors and knowledge sources: access, authority, and retrieval quality all need checking before a workflow depends on them; that is option B. Option A confuses reachability with approval; inheriting the owner's permissions means the connector can see drafts and superseded copies too. Option C widens access and removes the approval step at the moment the folder structure is known to be ambiguous. Option D uses the private-project setting to hide provenance from the people who must review outputs, the opposite of good governance.60. A Project keeps producing answers based on an old employee handbook. What is the best first action?
- A. Upload the new handbook beside the old one and let RAG retrieval pick the right version
- B. Reset the project's memory so old answers stop carrying over, and leave the files as they are
- C. Replace or remove the outdated source and verify which current document should govern
- D. Add a project instruction telling Claude to treat the old handbook as current
Show answer & explanation
Answer: C
Configuration quality depends on maintained knowledge. Project knowledge is read by every chat in the project, so the fix is at the source: option C. Option D instructs Claude to treat superseded policy as current, which turns a stale answer into a deliberate one. Option A keeps both versions and hopes retrieval prefers the newer; RAG ranks passages by relevance to the question, not by which document is current, so either version can be returned. Option B clears memory, which is not where the handbook lives; the outdated file would still be retrieved on the next question.61. When should a team review its Claude Project configuration?
- A. Only when Anthropic releases a new default model or redesigns the Projects interface
- B. Never, because project instructions and knowledge persist unchanged once they are saved
- C. Only after an incorrect answer has reached a customer or an auditor has flagged one
- D. On a defined schedule and whenever policies, sources, users, or workflow goals change
Show answer & explanation
Answer: D
Domain 5 asks associates to inform, maintain, and update configurations. Instructions, knowledge, and permissions drift out of date as policies, sources, users, and goals change, so option D combines a calendar with event triggers. Option C waits for harm before looking. Option B confuses persistence with correctness; saved instructions stay exactly as written while the business moves on. Option A ties review to vendor events only; a new model or interface is one trigger, but a changed policy or source document is the more common reason a project starts giving wrong answers.62. Which Project instruction is most useful for a team that prepares weekly operational reports?
- A. Write every report to impress senior leadership, choose whichever metrics look strongest, and vary the layout each week
- B. Use the approved metric definitions, flag missing data, separate facts from recommendations, and follow the report template
- C. Never ask a clarifying question, even when the data for a required metric is missing or a definition is ambiguous
- D. When a metric is unavailable, estimate it from last week's figure and present the estimate with the same confidence
Show answer & explanation
Answer: B
Effective system-level instructions, a Domain 5 objective, set durable process rules: which definitions govern, how to handle missing data, how to separate fact from opinion, and what structure to follow; that is option B. Option A optimizes for impression and lets the metric set and layout drift, so weeks cannot be compared. Option C forbids the clarification that missing or ambiguous data requires. Option D instructs Claude to fabricate figures and hide that they are estimates, which is the hallucination risk an instruction should prevent.63. A legal team's paid-plan Project now holds several hundred contracts, and the total knowledge is close to the Project's base context limit. An associate worries the Project will simply stop returning good answers about older contracts. What should the team actually check?
- A. Whether the Project has quietly switched to a Free-plan account, since Free accounts cannot hold anywhere near this much uploaded knowledge
- B. Whether retrieval surfaces the right passages on representative questions, since paid-plan RAG extends effective capacity by chunking and retrieving relevant content
- C. Whether every contract still fits if read in full on every single question, since full-document reading is the only way Projects ever use uploaded knowledge
- D. Whether deleting the oldest quarter's contracts is required before the Project can accept any new files
Show answer & explanation
Answer: B
On paid plans, Projects use Retrieval-Augmented Generation that can expand effective knowledge capacity roughly tenfold once knowledge approaches the base context limit, chunking and retrieving by relevance rather than always reading every file in full; so the real question is whether retrieval quality holds up on real questions, which is option B. Option C assumes full-document reading is the only retrieval mode, which is exactly what RAG chunking replaces once the base limit is approached. Option D jumps to deleting sources before checking whether retrieval already handles the volume. Option A is a non sequitur; nothing here changes which plan the account is on, and the RAG expansion is itself a paid-plan behavior.64. An employee with 'Can edit' access to a shared Enterprise Project leaves the company on a Friday, and the team's next scheduled configuration review is not for another six weeks. What should the Project owner do?
- A. Leave the permission as is until the review, since a former employee's own account cannot open the company's Project without active credentials
- B. Update the departing employee's sharing permission on the Project immediately, rather than waiting for the scheduled review
- C. Ask the departing employee to remove their own access before their last day
- D. Wait for the scheduled review, since a fixed cadence already covers this kind of change
Show answer & explanation
Answer: B
Team/Enterprise Projects are shared at an individual permission level, so the owner can change one person's access without waiting on anything else; a personnel change is exactly the kind of trigger that should prompt an out-of-cycle update, which is option B. Option D treats the calendar as the only trigger, leaving edit access open on a live Project for six weeks after the person who held it is gone. Option A is true only in the narrow sense that the account itself is gone; any lingering session, integration, or credential tied to that access is a real exposure the fixed schedule does not address for weeks. Option C hands responsibility for revoking access to the person who is leaving instead of the owner who controls the Project's sharing settings.65. Mid-session, a developer discovers that a flaky integration test only passes when a specific environment flag is set, and Claude Code's auto memory notes the trick for next time. Why is that discovery not yet reliably available to the rest of the team?
- A. Skills automatically convert any auto-memory entry into a team-wide slash command within the same day it is created
- B. Auto memory captures what Claude notices during that session; reaching every teammate still requires writing the fix into the shared CLAUDE.md
- C. Auto memory only stores facts about model pricing and context limits, and never captures workflow details such as environment flags
- D. CLAUDE.md is regenerated automatically from auto memory at the end of every session, so no manual documentation is ever needed
Show answer & explanation
Answer: B
Auto memory is built as Claude works and saves learnings across that developer's sessions, but it is not the same as the shared, versioned CLAUDE.md file every teammate's session reads at the start; carrying a discovery to the whole team still means writing it into CLAUDE.md, which is option B. Option D describes an automatic sync from memory to CLAUDE.md that does not exist; the file is a maintained document, not a generated log. Option A invents a Skills behavior that has no basis in how memory or Skills work. Option C is simply false about what auto memory can hold; nothing restricts it to pricing or context-limit facts.66. After a new data-handling policy bans a category of personal identifiers from any Claude knowledge source, an operations manager realizes several existing Projects across the company already have documents containing that data type uploaded. What should happen next?
- A. Apply the new policy only to documents uploaded from now on, since past uploads were compliant when they were added
- B. Audit the existing Projects' knowledge bases for the newly banned data and remove or redact it, not just future uploads
- C. Rename the affected files so the banned identifiers are less visible without changing their contents
- D. Leave the existing knowledge bases untouched and add a note to each Project's instructions saying the data should be ignored
Show answer & explanation
Answer: B
A Project's knowledge base is the set of documents every chat in that Project can reference, so a policy change that bans a data category is a configuration change that has to reach documents already sitting in that knowledge base, not just new ones: option B. Option A treats the policy as forward-only, leaving already-banned data live and retrievable in Projects the policy is meant to cover. Option D asks Claude to ignore data that remains uploaded and retrievable, which does not remove the exposure the policy addresses. Option C changes a file's name while the banned identifiers stay in its content, which a document upload exposes regardless of what the file is called.67. A compliance officer at a large enterprise wants ongoing visibility into which connectors and data sources are being used across hundreds of employees' Claude Cowork sessions. What is the most appropriate approach?
- A. Message each employee individually and ask them to self-report which connectors they used that week
- B. Disable every connector org-wide so there is nothing left for the sessions to reach
- C. Use the Enterprise plan's admin controls, usage analytics, and observability tooling to review Cowork sessions
- D. Rely on the fact that Cowork sessions are private by default, so no separate monitoring configuration is ever needed at the org level
Show answer & explanation
Answer: C
Enterprise plans provide admin controls, usage analytics, and observability, including an Analytics API and OpenTelemetry, over Cowork sessions, which is the built-in way to get org-wide visibility: option C. Option A substitutes manual, unreliable self-reporting for the tooling built for this purpose and does not scale across hundreds of employees. Option B removes connector access altogether, which stops the workflows the officer is trying to observe rather than monitoring them. Option D assumes no configuration is available or needed, when Enterprise specifically adds the oversight tooling this scenario calls for.68. A field technician currently pastes the full 900-page equipment manual into a single Claude chat every time a question comes up, which is slow and sometimes gets cut off partway through. What configuration change addresses this directly?
- A. Upload the manual to a Project's knowledge base once, so retrieval pulls only the sections a given question actually needs
- B. Switch every chat to Claude Haiku 4.5 for faster replies, without changing how the full manual is supplied to the chat each time
- C. Split the manual into 900 single-page chats and have the technician open the right page number from memory
- D. Keep pasting the manual, but add a system prompt asking Claude to summarize the content faster
Show answer & explanation
Answer: A
A Project's knowledge base holds documents that every chat in the Project can reference, and paid-plan Projects retrieve relevant passages by relevance rather than requiring the whole document to be re-supplied on every question, which is the direct fix here: option A. Option D keeps the same paste-the-whole-manual pattern and only asks for a faster summary, not a different retrieval mechanism. Option C trades one problem for another, asking the technician to know which of 900 pages holds the answer before asking the question. Option B changes which model answers, but Haiku 4.5's smaller 200K-token window makes repeatedly pasting a 900-page manual harder, not easier, and does not address why the manual is being re-pasted at all.69. A law firm's Project owner wants to give an outside client read access to a shared Project's research summaries and source documents, without letting the client change the project's instructions or knowledge base. Which sharing setting fits?
- A. Share the Project org-wide so every employee and the client can both view and edit it
- B. Send the client a copy of the current chat transcripts instead of access to the Project itself
- C. Share the Project with the client at the 'Can view' permission level rather than 'Can edit'
- D. Grant the client 'Can edit' access and ask them, informally, not to change anything
Show answer & explanation
Answer: C
Team and Enterprise Projects can be shared at specific permission levels, 'Can view' (read-only) or 'Can edit' (full modification), so a client who should only read outputs and sources gets 'Can view': option C. Option D grants edit access and substitutes an informal request for an access control, leaving the instructions and knowledge base open to accidental change. Option A shares org-wide at edit level, which is broader than the client needs and exposes the Project to every employee too. Option B sidesteps the Project's sharing settings entirely and hands over static transcripts, which will not stay current as the Project's knowledge and instructions are updated.70. A new backend engineer keeps proposing a database library the team decided against months ago, because that decision was only ever discussed in a Slack thread. How should the tech lead make sure Claude Code steers every future session away from the same library?
- A. Mention the decision again the next time it happens to come up in a chat with Claude Code, and hope it sticks
- B. Ask the new engineer to read the old Slack thread before their next session
- C. Wait for Claude Code's auto memory to pick up the decision from a future conversation
- D. Record the decision and the preferred library in the project's CLAUDE.md file at the repository root
Show answer & explanation
Answer: D
CLAUDE.md is a markdown file at the project root that Claude Code reads at the start of every session, and it is meant for exactly this: architecture decisions and preferred libraries the whole team should follow, which is option D. Option C leaves the fix to auto memory, which is built during a session as Claude works and is not guaranteed to capture and generalize a specific past decision the way a written standard does. Option A only reaches whichever chat happens to raise the topic again and leaves every other session, and every other engineer, without the standard. Option B depends on a new hire finding and correctly interpreting an old chat thread instead of Claude Code itself being configured to know the rule.71. An HR onboarding coordinator is setting up Claude Cowork to help prepare new-hire paperwork that lives in Google Drive and gets signed through DocuSign. Which connector configuration best fits the task?
- A. Enable every available connector so Cowork never stalls waiting on a missing integration
- B. Enable only the Google Drive and DocuSign connectors the onboarding task actually needs
- C. Skip connectors entirely and have the coordinator paste each document's contents into the session
- D. Enable a generic file-storage connector instead of Google Drive, since any storage system works the same way
Show answer & explanation
Answer: B
Claude Cowork connects to workplace tools such as Google Drive, Gmail, and DocuSign so it can act on real documents and data; the configuration task is to enable the specific systems the workflow touches, which for new-hire paperwork is Drive and DocuSign: option B. Option A enables unrelated connectors the task does not use, widening what Cowork can reach for no benefit to this workflow. Option D substitutes a generic connector for the actual system in use, which does not connect to the onboarding files sitting in Google Drive. Option C avoids connectors altogether and pastes content by hand, giving up the direct document access Cowork's connectors are built to provide.72. An audit team lead at a mid-size accounting firm sets up a shared Project for a recurring quarterly engagement and wants every analyst's chat to open with the same review checklist automatically applied. What should the lead do?
- A. Add the review checklist and standing rules as the Project's custom instructions, since they apply across every chat in that Project
- B. Paste the checklist into the first analyst's chat and ask that analyst to forward the transcript to teammates before their own chats
- C. Save the checklist to that lead's own personal memory so it carries into any Project the lead later opens
- D. Email the checklist to the team once at kickoff and trust each analyst to keep a copy of it in their own notes
Show answer & explanation
Answer: A
A Project's custom instructions are read in every chat within that Project, so putting the checklist there gives every analyst's chat the same standing rules without repeating it. Option B depends on one analyst manually relaying the checklist and drifts as soon as someone forgets or edits it. Option C stores the checklist in the lead's personal memory, which is tied to that individual and does not configure the shared Project or reach the other analysts. Option D relies on an outside email and each analyst's own notes, neither of which Claude reads inside the Project, so the checklist would need to be retyped into every chat.
Product and Model Selection
14 of 19 questions loaded73. A recurring research project needs stable instructions and a maintained set of reference documents. Which product feature is the best starting point?
- A. A new standalone chat per task, with memory carrying the references
- B. A Research run each time, re-gathering the reference set from the web on demand
- C. A Claude Project configured with instructions and knowledge sources
- D. A published Artifact that embeds the confidential reference documents for reuse
Show answer & explanation
Answer: C
Projects hold two durable things: project instructions and a project knowledge base that every chat in the project reads, which is exactly what recurring research with a stable brief needs; hence option C. Option A leans on memory, which saves topics Claude notices rather than a curated document set, and each project has its own memory space anyway. Option B rebuilds the reference set from the open web on every run, so the sources drift and are never maintained. Option D publishes confidential documents into a shareable artifact, a data-handling failure, not a workspace.74. A team needs thousands of short, routine reply drafts, and speed and cost matter more than deep reasoning. What selection principle best fits?
- A. Use a faster, lower-cost model that meets the tested quality threshold
- B. Send all drafts to Claude Haiku 4.5 without evaluating a sample, since the task repeats
- C. Route every reply to Claude Fable 5.1 at high effort to maximize draft quality
- D. Pick Claude Opus 5 because the top tier name signals the best fit
Show answer & explanation
Answer: A
Domain 3 aligns model selection with cost, speed, and quality. Anthropic's model guidance recommends starting efficiency-first for high-volume, straightforward tasks: begin with Claude Haiku 4.5, test on a sample, and upgrade only if a capability gap appears, which is option A. Option C pays the highest per-token price and the slowest latency in the lineup for drafts that need no deep reasoning. Option D chooses by tier label rather than by measured fit. Option B picks a plausible model but skips the evaluation that proves it meets the threshold.75. An analyst must choose between a quick chat response and a structured artifact for a stakeholder deliverable. What should drive the choice?
- A. Whether the stakeholder will accept the first draft unreviewed
- B. Whether the artifact panel looks better in a screen share
- C. A team rule that every deliverable uses the same format
- D. How the audience will review, reuse, and revise the output
Show answer & explanation
Answer: D
Domain 2 includes selecting output formats: artifacts, inline text, or structured data. Claude creates an artifact for content that is substantial, self-contained, and likely to be edited or reused; a quick inline answer suits a one-time reply. So the deciding factor is option D. Option B is appearance, not workflow. Option C forces one format onto tasks with different review and reuse needs. Option A is the wrong goal: a stakeholder deliverable should be reviewed regardless of format, and the format choice does not change that duty.76. A long conversation now contains outdated assumptions that keep influencing new answers. Which action is most appropriate?
- A. Paste earlier chats into the thread so Claude has even more history to weigh
- B. Summarize the valid context and restart with a clean, explicit brief
- C. Drop the task requirements so nothing conflicts with the earlier turns
- D. Keep the thread going and trust the 1M-token context window to outrank old turns
Show answer & explanation
Answer: B
Domain 3 covers context limits and memory: knowing when to restart, summarize, or persist. Stale assumptions in a long thread keep steering answers, so option B carries forward only what is still true and states the task fresh. Option D mistakes capacity for relevance; a larger context window still contains the outdated turns and gives them weight. Option A adds more history, including more stale material, to the problem. Option C removes the requirements that define the task while leaving the outdated assumptions in place, which inverts the fix.77. A developer needs an assistant to read a codebase, edit several files, and run the test suite as part of fixing a bug, all within their own repository. Which product surface is built for that job?
- A. A Claude Project holding the repository as uploaded knowledge, so every chat in the project can reference the code while the developer edits it manually
- B. Claude Code, since it reads a codebase, edits files, and runs commands, available in the terminal, IDE extensions, a desktop app, and on the web
- C. Claude Cowork, since it works directly in a user's files and connected apps as a working session, the same description Anthropic gives to Claude Code
- D. An Artifact opened in the same chat, since artifacts support in-place editing and version history for code the developer is likely to reuse
Show answer & explanation
Answer: B
Claude Code is the agentic coding tool that reads a codebase, edits files, runs commands, and integrates with dev tools, available across the terminal, IDE extensions, a desktop app, and the web, which is exactly this bug-fix workflow: option B. Option A's Project knowledge base lets chats reference uploaded files, but it does not edit the repository or run the test suite; the developer would still do that work by hand. Option C describes Cowork accurately as a working session in a user's files and connected apps, but Anthropic distinguishes Cowork's general office work from Claude Code's developer-focused agentic coding inside a codebase, which is what running a test suite requires. Option D's artifacts support in-place editing and version history for content in the chat window, but they do not execute commands or run a test suite against a repository.78. Engineers want to embed automatic ticket replies inside their own support-ticket backend, calling a lookup-order-status function and returning a reply without any person opening a Claude app to do it. Which approach fits?
- A. A shared Claude Project with the backend's lookup logic documented as project knowledge, since every chat reply would then reference the same source
- B. Claude Cowork connected to the ticket system through a connector, running as an unattended background session inside the desktop app
- C. Claude Code invoked from a terminal script on a schedule, since Routines already run recurring jobs like PR review in the cloud
- D. The Claude API with a custom lookup-order-status tool defined, so the backend calls it directly and Claude returns a tool_use block the backend executes
Show answer & explanation
Answer: D
Tool use lets the API call functions the application defines: the backend sends a tools array, Claude responds with a tool_use block naming the function and arguments, the backend executes it, and returns a tool_result, all without a person opening a Claude app; that is option D. Option A's Project knowledge is read within chat conversations by people using the app, not invoked programmatically from a separate backend's automatic reply loop. Option B's Cowork is a working session inside Anthropic's own desktop, web, or mobile app acting on a user's files and connected apps, not a headless component embedded in another system's request-response cycle. Option C's Routines run recurring Claude Code jobs such as a scheduled PR review inside a codebase; they are not built for a per-ticket backend integration returning replies to a support system.79. An engineer asks Claude Sonnet 5 to debug a failure that could stem from several interacting causes, wants Claude to work through hypotheses before answering, and does not want to hand-manage a fixed token budget for that reasoning. What should they rely on?
- A. A fixed budget_tokens cap set manually for extended thinking, since that is described as the current mechanism on Claude Sonnet 5
- B. Prefilling the assistant's final turn with a '<thinking>' tag so Claude continues directly into its visible reasoning before the answer
- C. Adaptive thinking, which lets Claude Sonnet 5 decide whether and how much to think based on an effort setting and the complexity of the query
- D. Manual chain-of-thought prompting asking Claude to separate <thinking> from <answer> tags, since that is the most reliable technique on current models
Show answer & explanation
Answer: C
On current models including Sonnet 5, thinking is adaptive: the model decides whether and how much to think based on an effort setting and the query's complexity, with no fixed budget for the engineer to manage; that is option C. Option A's manual budget_tokens cap is the older, deprecated mechanism, not the current one on Sonnet 5. Option B's prefilled assistant response is no longer supported starting with Claude 4.6-generation models and returns an error rather than starting a reasoning block. Option D's manual chain-of-thought prompting is described as a fallback for models or configurations where thinking is off, not the most reliable technique on a model whose adaptive thinking is already available.80. A finance team needs to classify ten thousand independent expense-report line items overnight, with no one waiting on an individual response and the whole batch due only by morning. Which approach minimizes cost?
- A. Submit all ten thousand items as fast as possible through the standard real-time API on Claude Opus 5, since speed matters most for a large batch
- B. Submit the requests through the Batch API, which prices at roughly half the base per-token rate for workloads that can tolerate asynchronous processing
- C. Enable a 1-hour prompt cache on each request, since caching always cuts cost by the same margin the Batch API offers for large workloads
- D. Raise the organization's requests-per-minute usage tier first, since a higher tier lowers the per-token price charged for high-volume batches
Show answer & explanation
Answer: B
The Batch API prices at about half the base per-token rate specifically for workloads that can tolerate asynchronous processing, and an overnight batch with no one waiting on an individual reply is that case exactly: option B. Option A pays the standard real-time rate on the most expensive model in the lineup for a task with no latency requirement, the precise situation batch pricing exists to discount. Option C's caching discount applies to a repeated shared prefix read from cache; ten thousand distinct, independent line items have no long common prefix to cache, and its discount margin is not interchangeable with the Batch API's. Option D's usage tier governs requests-per-minute, input-tokens-per-minute, and output-tokens-per-minute limits, not the per-token price, so raising it would not lower the bill.81. Several engineers on a team keep re-explaining the same multi-step deploy-to-staging process to Claude Code in slightly different words each time they need it run. What should the team create so the process is defined once and reused consistently?
- A. A hook that runs the deploy script automatically after every commit anyone on the team makes, regardless of who is committing or what changed
- B. A Skill, such as a shared /deploy-staging command, packaging the multi-step workflow so the whole team defines and reuses the same process
- C. A CLAUDE.md entry listing the deploy steps in prose, trusting each engineer to phrase the request identically to how the file describes it
- D. A subagent dedicated to deployment, spawned automatically in parallel with each engineer's own main coding session every time one starts
Show answer & explanation
Answer: B
Skills are reusable, packaged workflows, such as a shared /deploy-staging command, that let a team define a process once and reuse it consistently instead of re-describing it each time: option B. Option A's hook enforces an automatic, non-negotiable step around every commit regardless of intent, which is a different problem from giving engineers one shared, invocable deploy command they choose to run. Option C keeps the process as prose in a file read at session start, still asking each engineer to phrase a request in a way that reaches it, exactly the inconsistency the team wants to eliminate. Option D's subagents are for isolated, independent parallel workstreams, not for packaging one shared, repeatedly invoked deployment procedure.82. A team wants a linter to run automatically before every commit Claude Code makes, with the step guaranteed regardless of whether Claude remembers to include it in its plan. Which Claude Code feature enforces that?
- A. A CLAUDE.md instruction telling Claude to always lint before committing, read at the start of every session in that repository
- B. Auto memory, since Claude Code saves learnings across sessions as it works and would eventually remember to lint every time
- C. Hooks, which run shell commands such as a linter before or after Claude Code actions, enforcing the step regardless of what the model decides
- D. A subagent dedicated to linting, spawned automatically in parallel with the main coding session on every commit the engineer makes to that repository
Show answer & explanation
Answer: C
Hooks run shell commands before or after Claude Code actions, such as auto-formatting after every edit or running lint before a commit, and are the way to enforce an automatic, non-negotiable step distinct from an instruction the model could skip: option C. Option A's CLAUDE.md sets standards and context Claude reads at session start, but it remains an instruction the model could still skip under a competing priority, not a guarantee. Option B's auto memory saves learnings across sessions as Claude works; it is not a mechanism for compelling a specific command to run before a specific action. Option D's subagents split independent work into parallel workstreams; they do not gate the very commit already in progress on a required check.83. A workflow sends the same long system prompt, tool definitions, and reference document on every one of ten thousand requests a day, with only the final user question changing each time. What should the team enable to cut cost and latency?
- A. Prompt caching with an explicit breakpoint after the stable prefix, so repeated requests read that prefix from cache instead of reprocessing it
- B. The Batch API for every request, since its 50% discount applies to the whole prompt regardless of how much of it repeats between requests
- C. A switch to Claude Haiku 4.5 for all ten thousand requests, since a smaller model always costs less to reprocess the same repeated prefix
- D. A 1-hour cache TTL set on Claude Fable 5.1 specifically, since only the largest current model supports caching a repeated prefix
Show answer & explanation
Answer: A
Prompt caching is built for exactly this pattern: a stable long system prompt, tool set, or reference document reused across many requests with only the final turn changing, cached at a breakpoint and read back at roughly a tenth of the base input price; that is option A. Option B's Batch API discount is about tolerating asynchronous processing, not about the prompt repeating; it does not specifically target the reprocessing cost of an unchanged prefix, and this workflow returns replies per request rather than overnight. Option C changes model size, but every model still reprocesses the full repeated prefix at full price without a cache breakpoint, so a smaller model does not remove the repeated-processing cost. Option D is not model-specific: any of the current models supports caching, and the 1-hour TTL is simply the higher-priced alternative to the 5-minute default, not a Fable 5.1 exclusive.84. A platform team's evaluation set shows Claude Opus 5 at higher effort still misses steps on a multi-week refactor spanning dozens of interdependent services. Which model should the team evaluate next for this specific workload?
- A. Switch to Claude Sonnet 5, since it offers the best combination of speed and intelligence for everyday development tasks
- B. Switch to Claude Haiku 4.5, since its near-frontier intelligence at the lowest per-token cost should still clear the eval bar
- C. Evaluate Claude Fable 5.1, which Anthropic positions for demanding reasoning and long-horizon agentic work once Opus 5 at higher effort still falls short
- D. Rerun Claude Opus 5 with thinking disabled, since removing the reasoning overhead usually recovers the steps a long, interdependent multi-service refactor misses
Show answer & explanation
Answer: C
Anthropic's own model guidance says to start with Claude Opus 5 for most workloads and move to Claude Fable 5.1 for demanding reasoning and long-horizon agentic work, or when evals on Opus 5 at higher effort still fall short, which is exactly this team's evidence. Option A moves to Sonnet 5, the model built for everyday speed and cost efficiency, a step down in reasoning depth from the model that already fell short. Option B moves to Haiku 4.5, the fastest and cheapest model with a smaller 200K context window and no adaptive-effort control, even less suited to a long, interdependent refactor. Option D removes thinking rather than adding capability; Opus 5 only allows disabling thinking at effort high or lower, and cutting the deliberation the eval showed was needed does not recover missed steps.85. An analyst must extract every clause referencing supplier liability from a single 700,000-token vendor contract archive in one pass, a task that does not require deep multistep reasoning. Which model choice fits both the context requirement and the cost profile?
- A. Claude Fable 5.1, since demanding, long-horizon work always calls for the most capable and most expensive model regardless of the task
- B. Claude Haiku 4.5, since it is the fastest and cheapest model in the lineup and should be tried first regardless of the document's length
- C. Claude Opus 5, since only the model Anthropic recommends as the default starting point for most workloads can be trusted with a single-pass extraction from an archive this large
- D. Claude Sonnet 5, since its 1M-token context window covers the archive and its price undercuts Opus 5 and Fable 5.1 for a task that does not need their deepest reasoning
Show answer & explanation
Answer: D
Fable 5.1, Opus 5, and Sonnet 5 all share a 1M-token context window, so the extraction fits any of them, and the task is a straightforward pass rather than demanding reasoning, so Sonnet 5's lower price is the fitting choice: option D. Option B fails outright: Haiku 4.5's context window is 200K tokens, well short of 700,000, so it cannot hold the archive at all no matter how cheap or fast it is. Option C treats Opus 5's status as a good general starting point as a requirement for large documents, but Sonnet 5's window already covers the archive at a lower per-token price. Option A applies the guidance for demanding, long-horizon agentic work to a single-pass extraction that needs neither Fable 5.1's reasoning depth nor its $10/$50 per-MTok price.86. An operations manager wants an agent to reorganize contract files in Google Drive, draft the accompanying emails in Gmail, and route final versions through DocuSign, without touching a code repository. Which surface fits this working session?
- A. Claude Code, since its MCP connections can reach Google Drive, Gmail, and DocuSign the same way any other agentic surface can
- B. A single chat with each contract file pasted in turn, since the task only needs short back-and-forth replies about each document
- C. Claude Cowork, described as 'Claude Code for the rest of your work,' which works directly in a user's files, folders, and connected apps such as Google Drive, Gmail, and DocuSign
- D. A Claude Project configured with a Google Drive connector, since Team and Enterprise projects can be shared with Can view or Can edit permissions across every folder the connector reaches
Show answer & explanation
Answer: C
Anthropic describes Claude Cowork as 'Claude Code for the rest of your work,' built to work directly in a user's files, folders, and connected apps such as Google Drive, Gmail, and DocuSign rather than a chat back-and-forth, which matches this multi-app task: option C. Option A names a real connection method, MCP, but Claude Code is positioned as a developer-focused agentic coding tool for a codebase, not the office-file working session this manager needs. Option B loses the direct file-and-app action Cowork is built for, and pasting dozens of contracts one at a time does not scale to reorganizing a folder or routing signatures. Option D's Project sharing permissions govern who can view or edit a project's knowledge; the described capability to act on files and route them through DocuSign as a working session belongs to Cowork, not a Project's connector.
Troubleshooting and Optimization
14 of 15 questions loaded87. A prompt that worked last month now produces inconsistent reports. What is the best first troubleshooting step?
- A. Compare inputs, instructions, sources, expected format, and recent workflow changes to isolate the variable
- B. Regenerate the prompt from scratch with a prompt-generator tool before reproducing the failure
- C. Add several few-shot examples, switch on extended thinking, and change the model in one revision
- D. Assume the model changed and open a support ticket before checking what else in the workflow moved
Show answer & explanation
Answer: A
Diagnosis starts by making the failure observable and changing one thing at a time; that is option A. A report that worked and now does not usually reflects a changed input, source document, or instruction, and the comparison finds which. Option B discards the evidence, and a regenerated prompt may reintroduce the same fault. Option C changes three variables at once, so even a fix teaches nothing about the cause. Option D fixes on one suspect first; a model update is one possibility among several, and the cheaper checks come earlier.88. Claude follows the requested tone but repeatedly omits one section of a report. Which change is most targeted?
- A. Remove the report template so Claude decides the sections for itself each time
- B. Replace every reference document in the project's knowledge with newer versions
- C. Add an explicit section checklist and require a completeness check before finalizing
- D. Raise the effort level and ask for a more creative draft without changing the outline
Show answer & explanation
Answer: C
The observed fault is structural completeness, so the targeted fix names the sections and verifies them: option C. Anthropic's prompting guidance is to control the format explicitly and state what a complete output contains. Option B changes the sources, which affect content accuracy, not whether a section appears. Option D adds reasoning depth and creative license to a problem of omission; more thinking does not add a section nobody asked for. Option A removes the only structural cue and makes omissions more likely, not fewer.89. After a successful prompt revision, what should the team do to make the improvement persist?
- A. Keep the fix in the associate's own chat history and rely on memory to carry it into the team's work
- B. Delete the earlier evaluation criteria so the new prompt is not judged against the old standard
- C. Apply the fix to every workflow immediately and skip retesting, since it already worked once
- D. Update the shared instructions or template, document the reason, and test it on representative cases
Show answer & explanation
Answer: D
A durable improvement lives in the maintained configuration, not in one conversation: option D puts it in the shared project instructions or template, records why, and checks it on representative inputs before everyone relies on it. Option A strands the fix in personal history; memory is per user and per project, so colleagues never receive it. Option B removes the yardstick that showed the fix worked, so future regressions go unnoticed. Option C generalizes from one success and skips the testing that distinguishes a fix from a lucky run.90. A workflow's output is accurate, but reviewers spend time reformatting it for the same template every week. What is the best optimization?
- A. Add a second reviewer to share the reformatting without changing what Claude produces
- B. Specify the reusable template and validate that the generated structure matches it
- C. Cut the fact-checking step, since the output has been accurate for several weeks
- D. Ask for longer prose each week so reviewers have more text to fit into the template
Show answer & explanation
Answer: B
Optimization removes repeated low-value work while keeping quality controls. Reformatting every week is a stable, describable step, so the fix is to put the template in the instructions and check conformance: option B. Option C trades a quality control for time and does not touch the actual bottleneck. Option D increases the volume reviewers must reshape. Option A spreads the manual work across more people instead of eliminating it, raising cost for the same output.91. A financial analyst's report-generation script sends the same 11,000-token system prompt and reference workbook on every run, changing only the final question, and both latency and per-report cost have climbed as the report cadence increased. What change best addresses the root cause?
- A. Move the workflow to Claude Haiku 4.5 for every run, since switching to a cheaper, faster model always lowers total cost regardless of how the prompt itself is structured or reused
- B. Turn off thinking on every request so no output tokens are spent on reasoning before the report is produced
- C. Lower max_tokens on each request so less output is generated per report
- D. Add a cache breakpoint after the stable system prompt and reference workbook so repeat runs read that prefix from cache instead of reprocessing it
Show answer & explanation
Answer: D
The workload is a textbook prompt-caching case: a stable, repeated prefix, the system prompt plus reference workbook, with only the final turn changing, and caching exists to cut cost and latency for exactly this repeat pattern by reading the unchanged prefix from cache rather than reprocessing it, which is option D. Option A swaps models without addressing why cost and latency scale with report volume; a cheaper model still reprocesses the same 11,000 tokens on every call. Option B removes thinking, which is unrelated to a prompt dominated by a repeated reference document rather than reasoning depth. Option C shrinks the output ceiling, but the growing cost here comes from repeatedly billing the same large input, not from output length.92. A support team's Claude integration had been reading its 6,000-token system prompt from cache all week, keeping latency low, when a teammate added one new bullet point to the very top of that shared system prompt. Latency and cost immediately returned to their pre-caching levels. What explains this?
- A. A cache hit requires an exact match of everything up to the breakpoint; editing content earlier in the prompt invalidated the cache from that point forward
- B. The 5-minute cache TTL expired permanently the moment any edit was made anywhere in the project, disabling caching until a new breakpoint is manually created by an admin
- C. Adding one bullet point pushed the prompt below the minimum cacheable length, so the model stopped qualifying for caching altogether
- D. The organization's input-tokens-per-minute limit was reached, which forces every request back to full-price processing until the limit resets
Show answer & explanation
Answer: A
Prompt caching requires an exact match of all content up to and including the breakpoint; any change earlier in the prompt, including one new bullet inserted above the cached portion, invalidates the cache from that point forward, so every request goes back to paying a cache-write price until the new prefix has been cached again, which is option A. Option B misstates the TTL: caching does not disable itself project-wide on any edit, it simply requires the specific prefix to match on each call. Option C has the length rule backwards; adding text makes a prompt longer, not shorter, and the workload was already well above the roughly 1,024 to 4,096 token minimum before the edit. Option D invents an ITPM cause, but cached input tokens are what generally do not count against ITPM in the first place, and nothing in the scenario describes a 429 rate-limit response.93. A backend engineer's Claude API integration starts returning HTTP 429 responses during a Monday morning traffic spike. The error body has type rate_limit_error and the response carries a retry-after header set to 9 seconds. What should the engineer do?
- A. Conclude the organization's monthly spend cap has been reached and that retries will keep failing no matter how long the engineer waits
- B. Treat it as an ordinary token-bucket rate limit, wait the 9 seconds the header specifies, and then retry with backoff
- C. Cut max_tokens on every request in half, since a lower output ceiling is what usually clears a 429 response
- D. Open a support ticket requesting a higher usage tier before sending another request, since the account is likely stuck in the Evaluation tier
Show answer & explanation
Answer: B
The presence of a retry-after header is what separates an ordinary rate limit from a spend-cap block: the API's continuously-replenishing token-bucket RPM/ITPM/OTPM limits return 429 rate_limit_error with retry-after stating exactly how long to wait, so option B follows that header and retries with backoff. Option A misdiagnoses the response; a monthly spend-cap 429 carries no retry-after header at all, which is the opposite of what is present here. Option C changes max_tokens, but OTPM is measured on actual output tokens generated, not the requested ceiling, so trimming it does nothing to clear a request-rate limit. Option D assumes an Evaluation-tier problem without evidence; a tier change is a separate process and does not explain a header that already states exactly when to retry.94. An analyst's workflow performs a multistep financial reconciliation with several intermediate calculations, and under the team's default low-effort setting the same input produces a different final total on each run. What change is most appropriate?
- A. Lower max_tokens so the model is forced to reach a total more quickly and therefore more consistently
- B. Move the workflow to Claude Haiku 4.5 for faster responses, since speed is the priority once the totals are already inconsistent
- C. Raise the effort setting so the model works through the intermediate calculations instead of compressing or skipping steps
- D. Add three or four few-shot examples of a completed reconciliation, without changing the effort or thinking configuration
Show answer & explanation
Answer: C
Thinking improves performance on exactly this kind of task, complex multistep math and analysis where quality depends on intermediate work that would otherwise be skipped or compressed, and adaptive thinking scales with the effort setting, so raising effort for a genuinely multistep reconciliation is the targeted fix, option C. Option D adds format examples but does not address inconsistent intermediate arithmetic, which is a reasoning-depth problem, not a formatting one. Option A shortens the output budget, which pushes toward more compression and more skipped steps, the opposite of what an unreliable multistep calculation needs. Option B chases latency at the moment accuracy is the open problem, and switching models does not itself fix an effort setting that is too low for the task.95. An operations engineer configures a high-volume workflow on Claude Haiku 4.5 and tries to pass an effort parameter to control how much the model reasons before answering, but the request is rejected. What is the correct explanation?
- A. Effort is only available on Batch API requests, and this workflow is issuing synchronous calls instead of batched ones
- B. Haiku 4.5 does not support any form of thinking, so reasoning depth cannot be configured on this model at all
- C. Haiku 4.5 uses manual extended thinking rather than adaptive effort, so reasoning depth on this model is controlled with a thinking budget, not an effort setting
- D. The effort parameter requires a beta header that the engineer forgot to include in the request, and adding that specific header will make the otherwise identical request succeed
Show answer & explanation
Answer: C
Claude Haiku 4.5's thinking is extended and manual rather than adaptive, and the effort parameter is not supported on it, which is exactly why the request was rejected; the model's reasoning depth is instead controlled by a thinking budget configuration, so option C names the actual mechanism. Option B overstates the limitation; Haiku 4.5 does support thinking, just not through the effort parameter. Option D invents a header requirement that has nothing to do with why effort fails specifically on this model. Option A invents a batch-only restriction on effort that does not exist; it is the model, not the request type, that determines whether effort is accepted.96. A workflow's requests arrive roughly every 20 minutes, each reusing the same long reference document, but the team notices they are paying the 5-minute cache-write price on nearly every request instead of the cheaper cache-read price. What is the most accurate diagnosis?
- A. The 20-minute request gap exceeds the default 5-minute cache TTL, so each request finds the cache already expired and pays to write it again
- B. The workflow needs more cache breakpoints; adding breakpoints beyond the single one in use today will make the existing cache last longer between requests
- C. Cache pricing is being billed incorrectly, since a cache write should never cost more than a cache read regardless of request timing
- D. Increasing max_tokens on each request will keep the cache from expiring between calls
Show answer & explanation
Answer: A
A default ephemeral cache has a 5-minute TTL, so a request cadence of roughly 20 minutes between calls will find the cache already expired almost every time and pay the higher cache-write price instead of the discounted cache-read price; that mismatch between request cadence and TTL is the actual cause, option A. Option B misunderstands what a breakpoint does; adding more breakpoints marks more places to cache, it does not extend how long any one cached segment survives. Option C assumes a billing error, but a 5-minute cache write costing roughly 1.25 times the base input price while a read costs roughly 10 percent of it is the documented, correct pricing relationship. Option D confuses max_tokens, an output-length setting, with cache lifetime, which the two have no connection to.97. An operations lead notices a workflow's requests are all failing with HTTP 429, error type rate_limit_error, error.details.error_code enforced_spend_limit_reached, and no retry-after header in any response. What does this indicate and what should the team do?
- A. This is an ordinary per-minute rate limit; keep retrying with exponential backoff until a request finally succeeds
- B. The org's input-tokens-per-minute limit was exceeded by one oversized request; splitting future requests into smaller calls will clear it
- C. The organization's monthly spend cap has been reached; retries will keep failing until the cap resets next month or a higher limit is requested
- D. The account was demoted out of standard tier back into the Evaluation tier once the spend threshold was crossed; wait 24 hours for the tier to reverse and the same requests will succeed automatically
Show answer & explanation
Answer: C
A 429 with error_code enforced_spend_limit_reached and no retry-after header is the API's distinct signal for an exhausted monthly spend cap, not an ordinary rate limit; unlike a token-bucket RPM/ITPM/OTPM limit, retries do not clear on their own until the cap resets at the start of the next month or the organization requests a higher limit, which is option C. Option A applies backoff logic meant for ordinary rate limits, which recover within minutes because the token bucket replenishes; a spend cap does not replenish that way. Option B misreads the cause as a token-volume problem; splitting requests changes nothing about a spend cap, which counts total spend rather than the size of any one call. Option D invents a tier-demotion mechanism the error does not describe; nothing about enforced_spend_limit_reached involves usage-tier status or a 24-hour reversal.98. An operations team is being throttled by output-tokens-per-minute limits and assumes the cause is the high max_tokens ceiling they set on every request 'just in case,' so they plan to cut max_tokens everywhere before investigating further. What should they check first?
- A. Nothing further; halving max_tokens on every request is guaranteed to reduce OTPM usage in direct proportion
- B. Whether the organization is still in the Evaluation tier, since only Evaluation-tier accounts are ever subject to output-tokens-per-minute limits
- C. How many output tokens the requests are actually generating, since OTPM is measured on actual output tokens produced, not on the max_tokens ceiling requested
- D. Whether the input-tokens-per-minute limit, not the output-tokens-per-minute limit, is actually being hit, since input and output limits are always throttled together
Show answer & explanation
Answer: C
OTPM is measured on actual output tokens generated, not on the max_tokens ceiling a request asks for, so a high max_tokens setting does not by itself cost more or trigger this limit; the team should check what is really driving output volume, such as verbose responses or a large thinking budget, before cutting a setting that was not the cause, which is option C. Option A assumes a proportional relationship between the requested ceiling and actual usage that the rate-limit mechanics do not describe. Option D invents a rule that ITPM and OTPM are always throttled together; they are separate, independently measured limits. Option B invents an Evaluation-tier-only restriction on OTPM that does not exist; OTPM applies across tiers, and only the limit's numeric value differs by tier.99. A customer-support bot reliably called its order-lookup tool for every order-status question until a teammate edited the system prompt to 'reduce over-eager tool calls,' after which the bot now answers many genuine order-status questions from memory instead of calling the tool. What is the best way to confirm and fix the cause?
- A. Assume the tool definition itself silently broke after the edit and rewrite its name, description, and input_schema from scratch before checking anything else
- B. Compare the system prompt edit to the failure pattern, then narrow the new wording so it still nudges toward calling the tool for genuine order-status questions
- C. Set tool_choice to auto explicitly on every request, since auto is already the documented default and should already guarantee the tool gets called whenever a question needs it
- D. Add more few-shot examples of well-formatted final answers to the prompt, since the bot's responses already read as fluent, organized, and on-brand
Show answer & explanation
Answer: B
The default tool_choice auto leaves the triggering decision to the model, and that boundary is promptable: light system-prompt language can nudge Claude toward or away from calling a tool, so an edit aimed at reducing over-eager calls can suppress genuine ones too, exactly what changed right before the regression here, which points to option B. Option A rewrites the tool definition itself, but nothing in the scenario implicates the tool's name, description, or schema, only a system-prompt edit made around the same time as the regression. Option C sets tool_choice to the value that was already the default before and after the edit, so it does not touch the system-prompt language that actually changed. Option D adds formatting examples, but the reported problem is a missing tool call, not disorganized output, so more formatting examples address the wrong defect.100. A code-review workflow sends a 40,000-token repository summary as context on nearly every request, with only the specific file under review changing, and the team is regularly hitting its input-tokens-per-minute limit during busy hours even though the repository summary itself rarely changes. What change raises effective throughput without requesting a higher tier?
- A. Split the 40,000-token summary into ten separate requests of 4,000 tokens each so that no single call is large
- B. Switch the workflow to the Batch API, which processes requests synchronously as they arrive but at a discounted per-token price
- C. Cache the stable repository summary with a breakpoint, since cached input tokens generally do not count against the input-tokens-per-minute limit
- D. Reduce max_tokens on each request so fewer output tokens count against the per-minute limit
Show answer & explanation
Answer: C
Cached input tokens generally do not count against ITPM on most current models, only uncached input tokens and cache-creation tokens do, so caching the stable repository summary lets the workflow sustain much higher effective throughput against the same ITPM number, which is option C. Option A still sends the same total token volume across more calls, and ITPM counts total tokens per minute regardless of how many requests carry them. Option B describes the Batch API backwards; batch requests are processed asynchronously at a 50 percent discount, not synchronously, so switching to it does not by itself resolve a synchronous-request ITPM ceiling. Option D targets OTPM, the output-token limit, but the problem described is an input-tokens-per-minute limit driven by a large repeated context, not by output volume.
Showing 100 of 150 questions.
Key facts: Claude Certified Associate exam
- Questions
- 60
- Time limit
- 2h
- Passing score
- 720/1000
- Exam fee
- $99
- Governing body
- Anthropic
This free Claude Certified Associate practice test has 150 original questions written from Anthropic's official sources, last checked against them on October 2, 2026, 100 of them listed on this page and the rest loaded by the drill. Every question shows a worked explanation, and nothing here requires a signup.
The questions are grouped under seven outline areas: Prompting and Task Execution, Troubleshooting and Optimization, Workflow Integration and Solution Design, Configuration and Knowledge Management, Output Evaluation and Validation, Product and Model Selection and Governance, Risk, and Responsible Use.
As of 2026, the Claude Certified Associate exam fee is $99.
How the Claude Certified Associate practice bank covers the outline
Counts are the live question bank, grouped by the outline area each question was written to.
About these practice questions
These are original study questions written from published exam objectives—not recalled, copied, or confidential live-exam items. Always confirm current coverage with the official sources linked on this page.
Exam format and study resources
About this free Claude Certified Associate practice set
This independent set contains 150 original questions, spread across the seven domains of the Claude Certified Associate – Foundations blueprint in proportion to their published weights. It is designed for practice and does not reproduce live certification items.
The official CCAO-F exam has 60 multiple-choice and multiple-response items, a 120-minute limit, and a scaled passing score of 720 on a 100–1,000 scale. The largest blueprint area is Output Evaluation and Validation at 21%, followed by Workflow Integration and Solution Design at 16% and Governance, Risk, and Responsible Use at 15%.
Use the topic filter to practice one domain, then switch to a mixed set. For each missed question, identify the decision you overlooked: task framing, validation, product or model selection, workflow design, configuration, governance, or troubleshooting. Check Anthropic's current certification page before registering because eligibility and program details can change.
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Official sources
The official documents our facts about this exam are taken from.
- Claude Certified Associate – Foundations Exam Guide, version 1.0 (effective July 2026)Anthropiceverpath-course-content.s3-accelerate.amazonaws.com
- Claude Certification FAQAnthropicanthropic-partners.skilljar.com
- Claude Certified Associate – Foundations Prep Course — Anthropic Partner AcademyAnthropicanthropic-partners.skilljar.com
- Claude Certification program page — Anthropic Partner AcademyAnthropicanthropic-partners.skilljar.com
- Claude 101 — Anthropic AcademyAnthropicanthropic.skilljar.com
- AI Fluency: Framework & Foundations — Anthropic AcademyAnthropicanthropic.skilljar.com
- Claude Certified Developer – Foundations Exam Guide, version 1.0Anthropiceverpath-course-content.s3-accelerate.amazonaws.com
- Claude Certified Architect – Foundations Exam Guide, version 1.0Anthropiceverpath-course-content.s3-accelerate.amazonaws.com
- Claude Certified Architect – Professional Exam Guide, version 1.0Anthropiceverpath-course-content.s3-accelerate.amazonaws.com
- Anthropic Certification Exam PolicyAnthropiceverpath-course-content.s3-accelerate.amazonaws.com
- Claude Certified Associate – Foundations certification pageAnthropicanthropic-partners.skilljar.com
Last verified against Anthropic's official sources:
Frequently asked questions
How many questions are on the Claude Certified Associate – Foundations exam?
The CCAO-F exam has 60 items. The item formats are multiple choice and multiple response, and each multiple-response item states how many responses to select.
How long is the Claude Certified Associate exam?
The official time limit is 120 minutes.
What score do I need to pass the Claude Certified Associate exam?
The passing score is 720 on a scaled range from 100 to 1,000. The result report includes pass or fail status, a scaled score, and percent-correct information by domain.
Is this the official Anthropic practice exam?
No. These are independent, original practice questions. Anthropic says the practice exam from its previous platform was retired; the official exam guide includes sample questions that demonstrate item format and style.
Who can register for Claude certification?
Anthropic currently limits certification access to people at Claude Partner Network organizations and requires a recognized partner-company email address. Check the current official eligibility rules before planning an exam date.