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Claude Certified Associate Practice Test

150 free Claude Certified Associate practice questions with answers and explanations.

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The Claude Certified Associate exam is administered by Anthropic, with 60 scored questions, a time limit of 2 hours and a 720/1000 result.

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These are original study questions written from published exam objectives—not recalled, copied, or confidential live-exam items. Always confirm current coverage with the official sources linked on this page.

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QUESTION 1 / 100Configuration and Knowledge ManagementEasy0/0
A Project keeps producing answers based on an old employee handbook. What is the best first action?
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Configuration and Knowledge Management

7 questions
  1. 1. A Project keeps producing answers based on an old employee handbook. What is the best first action?

    • A. Upload the new handbook beside the old one and let RAG retrieval pick the right version
    • B. Reset the project's memory so old answers stop carrying over, and leave the files as they are
    • C. Replace or remove the outdated source and verify which current document should govern
    • D. Add a project instruction telling Claude to treat the old handbook as current
    Show answer & explanation

    Answer: C
    Configuration quality depends on maintained knowledge. Project knowledge is read by every chat in the project, so the fix is at the source: option C. Option D instructs Claude to treat superseded policy as current, which turns a stale answer into a deliberate one. Option A keeps both versions and hopes retrieval prefers the newer; RAG ranks passages by relevance to the question, not by which document is current, so either version can be returned. Option B clears memory, which is not where the handbook lives; the outdated file would still be retrieved on the next question.

  2. 2. Which Project instruction is most useful for a team that prepares weekly operational reports?

    • A. Write every report to impress senior leadership, choose whichever metrics look strongest, and vary the layout each week
    • B. Use the approved metric definitions, flag missing data, separate facts from recommendations, and follow the report template
    • C. Never ask a clarifying question, even when the data for a required metric is missing or a definition is ambiguous
    • D. When a metric is unavailable, estimate it from last week's figure and present the estimate with the same confidence
    Show answer & explanation

    Answer: B
    Effective system-level instructions, a Domain 5 objective, set durable process rules: which definitions govern, how to handle missing data, how to separate fact from opinion, and what structure to follow; that is option B. Option A optimizes for impression and lets the metric set and layout drift, so weeks cannot be compared. Option C forbids the clarification that missing or ambiguous data requires. Option D instructs Claude to fabricate figures and hide that they are estimates, which is the hallucination risk an instruction should prevent.

  3. 3. A connector exposes several folders with similar file names and different access levels. What should the owner do before relying on it?

    • A. Assume every file the connector can reach is current and approved, since Claude inherits the owner's access
    • B. Confirm permissions, identify authoritative locations, and test retrieval with representative tasks
    • C. Set the connector's actions to Always allow and grant it every folder so retrieval never misses a file
    • D. Keep the connector in a private project so reviewers cannot see which folders it draws from
    Show answer & explanation

    Answer: B
    Domain 5 covers managing connectors and knowledge sources: access, authority, and retrieval quality all need checking before a workflow depends on them; that is option B. Option A confuses reachability with approval; inheriting the owner's permissions means the connector can see drafts and superseded copies too. Option C widens access and removes the approval step at the moment the folder structure is known to be ambiguous. Option D uses the private-project setting to hide provenance from the people who must review outputs, the opposite of good governance.

  4. 4. When should a team review its Claude Project configuration?

    • A. Only when Anthropic releases a new default model or redesigns the Projects interface
    • B. Never, because project instructions and knowledge persist unchanged once they are saved
    • C. Only after an incorrect answer has reached a customer or an auditor has flagged one
    • D. On a defined schedule and whenever policies, sources, users, or workflow goals change
    Show answer & explanation

    Answer: D
    Domain 5 asks associates to inform, maintain, and update configurations. Instructions, knowledge, and permissions drift out of date as policies, sources, users, and goals change, so option D combines a calendar with event triggers. Option C waits for harm before looking. Option B confuses persistence with correctness; saved instructions stay exactly as written while the business moves on. Option A ties review to vendor events only; a new model or interface is one trigger, but a changed policy or source document is the more common reason a project starts giving wrong answers.

  5. 5. Mid-session, a developer discovers that a flaky integration test only passes when a specific environment flag is set, and Claude Code's auto memory notes the trick for next time. Why is that discovery not yet reliably available to the rest of the team?

    • A. Skills automatically convert any auto-memory entry into a team-wide slash command within the same day it is created
    • B. Auto memory captures what Claude notices during that session; reaching every teammate still requires writing the fix into the shared CLAUDE.md
    • C. Auto memory only stores facts about model pricing and context limits, and never captures workflow details such as environment flags
    • D. CLAUDE.md is regenerated automatically from auto memory at the end of every session, so no manual documentation is ever needed
    Show answer & explanation

    Answer: B
    Auto memory is built as Claude works and saves learnings across that developer's sessions, but it is not the same as the shared, versioned CLAUDE.md file every teammate's session reads at the start; carrying a discovery to the whole team still means writing it into CLAUDE.md, which is option B. Option D describes an automatic sync from memory to CLAUDE.md that does not exist; the file is a maintained document, not a generated log. Option A invents a Skills behavior that has no basis in how memory or Skills work. Option C is simply false about what auto memory can hold; nothing restricts it to pricing or context-limit facts.

  6. 6. A compliance officer at a large enterprise wants ongoing visibility into which connectors and data sources are being used across hundreds of employees' Claude Cowork sessions. What is the most appropriate approach?

    • A. Message each employee individually and ask them to self-report which connectors they used that week
    • B. Disable every connector org-wide so there is nothing left for the sessions to reach
    • C. Use the Enterprise plan's admin controls, usage analytics, and observability tooling to review Cowork sessions
    • D. Rely on the fact that Cowork sessions are private by default, so no separate monitoring configuration is ever needed at the org level
    Show answer & explanation

    Answer: C
    Enterprise plans provide admin controls, usage analytics, and observability, including an Analytics API and OpenTelemetry, over Cowork sessions, which is the built-in way to get org-wide visibility: option C. Option A substitutes manual, unreliable self-reporting for the tooling built for this purpose and does not scale across hundreds of employees. Option B removes connector access altogether, which stops the workflows the officer is trying to observe rather than monitoring them. Option D assumes no configuration is available or needed, when Enterprise specifically adds the oversight tooling this scenario calls for.

  7. 7. A new backend engineer keeps proposing a database library the team decided against months ago, because that decision was only ever discussed in a Slack thread. How should the tech lead make sure Claude Code steers every future session away from the same library?

    • A. Mention the decision again the next time it happens to come up in a chat with Claude Code, and hope it sticks
    • B. Ask the new engineer to read the old Slack thread before their next session
    • C. Wait for Claude Code's auto memory to pick up the decision from a future conversation
    • D. Record the decision and the preferred library in the project's CLAUDE.md file at the repository root
    Show answer & explanation

    Answer: D
    CLAUDE.md is a markdown file at the project root that Claude Code reads at the start of every session, and it is meant for exactly this: architecture decisions and preferred libraries the whole team should follow, which is option D. Option C leaves the fix to auto memory, which is built during a session as Claude works and is not guaranteed to capture and generalize a specific past decision the way a written standard does. Option A only reaches whichever chat happens to raise the topic again and leaves every other session, and every other engineer, without the standard. Option B depends on a new hire finding and correctly interpreting an old chat thread instead of Claude Code itself being configured to know the rule.

Governance, Risk, and Responsible Use

6 questions
  1. 8. A useful Claude workflow conflicts with the organization's AI policy. What should the associate do?

    • A. Pause the conflicting use and seek an approved path or escalation
    • B. Ask Claude to read the policy and rule on whether it applies to this case
    • C. Move the work to a personal Claude Pro account outside the org's controls
    • D. Keep using it quietly, since the results prove the policy is stale
    Show answer & explanation

    Answer: A
    Domain 6 requires following organizational AI policies and escalating uncertainty. Option A stops the non-compliant use and routes the question to whoever can approve or amend the policy. Option D substitutes personal judgment about usefulness for the governance process. Option B treats the model as the policy authority; Claude can summarize a policy, but it cannot grant an exception. Option C moves company work to a consumer account where organizational retention controls, admin oversight, and commercial terms no longer apply, which increases the risk the policy exists to manage.

  2. 9. A local newsroom reporter uses Claude to draft the first version of an investigative article based on public records the reporter gathered. What must the newsroom do before publishing that article, per the Usage Policy's rules for journalism?

    • A. Publish the article as soon as the draft matches the newsroom's house style guide for grammar, tone, and formatting choices
    • B. Disclose the AI's role only in a follow-up correction printed later, and only if a reader files a complaint about the article
    • C. Have a qualified editor review the article's factual content before publication, and disclose to readers that AI was used to help draft it
    • D. Let Claude fact-check its own draft against the gathered source records, and publish it once no discrepancies are reported in that self-review
    Show answer & explanation

    Answer: C
    Journalism is one of the Usage Policy's High-Risk Use Cases, requiring a qualified professional's review before content is disseminated and disclosure to the audience that AI was involved, which option C satisfies. Option A checks the draft against style, not the factual review the policy requires. Option D has the model verify its own draft, which is not the independent qualified review the policy calls for — a model checking itself is still model output. Option B discloses only reactively, after publication and only if a complaint arrives, rather than to readers before or at publication as the policy requires.

  3. 10. A spreadsheet contains customer names and account numbers, and policy restricts sharing regulated personal data. What is the best response?

    • A. Remove or anonymize the identifiers in line with policy before using the data
    • B. Upload the file unchanged, since Team and Enterprise data is not used for model training
    • C. Upload it in an incognito chat and instruct Claude not to retain the account numbers
    • D. Rename the columns and the file so the regulated fields are harder to spot
    Show answer & explanation

    Answer: A
    Domain 6 applies data-sensitivity and privacy controls to the data itself. Option A removes or masks the regulated identifiers before they leave the controlled system, which is what the policy requires. Option B cites a true training exclusion, but the policy restricts sharing the data at all, and no-training is not the same as permitted disclosure. Option C misuses incognito mode; it keeps a chat out of history and memory, it does not make an upload of regulated data compliant. Option D obscures labels while the names and numbers remain in the file.

  4. 11. A recruiter wants Claude to rank candidates using historical hiring decisions that may contain bias. What should happen first?

    • A. Run it inside a private Project so the ranking method stays hidden from candidates and reviewers
    • B. Let the model's ranking be the final hiring decision, with a recruiter notified after the fact
    • C. Automate the ranking, since past hiring outcomes are an objective record of who succeeded
    • D. Assess the data, criteria, legal and policy risks, and require appropriate human oversight
    Show answer & explanation

    Answer: D
    Employment decisions are a high-risk use under Anthropic's Usage Policy: a qualified person must review the output before it is acted on, and affected people must be told AI was involved. Historical hiring data can encode past bias, so option D examines data, criteria, and legal exposure and keeps a human in the loop. Option C treats biased outcomes as ground truth. Option A hides the method, which defeats the disclosure and review the policy requires. Option B makes the model the sole decision-maker, exactly what the human-in-the-loop requirement prohibits.

  5. 12. Claude drafts medical information for a public handout. Which workflow is most responsible?

    • A. Publish once the draft reads confidently and Claude has cited its sources
    • B. Delete the citations so the handout reads like plain patient-friendly guidance
    • C. Add a footer asking readers to verify each claim after the handout is published
    • D. Use approved sources and require qualified human review before publication
    Show answer & explanation

    Answer: D
    Healthcare content is a high-risk use case under Anthropic's Usage Policy, which requires a qualified professional to review such material before it is disseminated. Option D grounds the draft in approved sources and adds that clinical review. Option A treats fluent wording and the presence of citations as accuracy; neither is. Option C shifts verification to the public after the risk has already been created. Option B removes the trail a reviewer would use to check claims, making the review harder rather than the handout safer.

  6. 13. A school administrator wants to use Claude to score short-answer responses on a district placement exam and generate each student's placement recommendation. What does the Usage Policy require for this academic-testing use case?

    • A. Publish the placements to students and parents immediately, and let a teacher review only the small number of scores that a parent later formally appeals
    • B. A qualified educator reviews each AI-generated score and placement before it is finalized, and students are told AI was used to help score the exam
    • C. Skip educator review entirely for any student who scored above the class median, since those particular results are assumed unlikely to contain an error
    • D. Tell students about the AI scoring only in the printed exam handbook distributed at the start of the school year, months before the exam is even scored
    Show answer & explanation

    Answer: B
    Academic testing is listed among the Usage Policy's High-Risk Use Cases, so a qualified professional — here, an educator — must review the AI-generated score and placement before it is finalized, and students must be told AI is being used, at the start of the process rather than buried elsewhere, which is option B. Option A only reviews after a parent appeals, which is review after finalization, not before. Option C skips review for a subset of students based on their own score, which is not a review at all for that group. Option D places the disclosure in a handbook distributed months before the exam is even scored, not tied to the actual use of AI on that student's exam, which does not satisfy an upfront, connected disclosure.

Prompting and Task Execution

21 questions
  1. 14. A customer support lead notices that reply drafts from Claude read differently depending on which team member requested them, even though the underlying issue is the same each time. Which change is most likely to produce a consistent voice across drafts?

    • A. Add a one-sentence system-prompt role, such as 'You are a senior support specialist for a SaaS billing team,' so tone and behavior stay consistent across requesters
    • B. Ask each team member to write their own version of the reply and have Claude only check the grammar afterward
    • C. Increase the effort setting on the model so every draft gets more reasoning before it is written
    • D. Turn on extended thinking so Claude works through the reasoning behind each support ticket in its own words before sending any reply to the requester
    Show answer & explanation

    Answer: A
    Anthropic's prompting guidance recommends giving Claude a role in the system prompt, even a single sentence, to focus tone and behavior for a specific use case; that is option A. Different requesters produce different drafts because nothing anchors the voice, and a role prompt fixes that anchor regardless of who asks. Option D adds reasoning depth, which affects thoroughness, not voice consistency. Option C raises effort, a cost and latency lever, not a tone control. Option B pushes the inconsistency back onto the team instead of fixing the prompt, and still leaves no shared voice for Claude's own drafts.

  2. 15. A marketing associate asks Claude to draft a launch email but receives a generic response. Which revision is the best first step?

    • A. Restate the same one-line request in capital letters with MUST and CRITICAL for emphasis
    • B. Add the audience, goal, product facts, tone, constraints, and requested output format
    • C. Turn on extended thinking and ask for ten times the length, with no added context
    • D. Delete every constraint from the prompt so Claude can choose the campaign strategy itself
    Show answer & explanation

    Answer: B
    Anthropic's prompting guidance opens with 'Be clear and direct' and 'Add context to improve performance': a generic draft is the symptom of a prompt that never said who the email is for, what it must achieve, or what the deliverable looks like. Option B supplies exactly those missing inputs. Option A adds emphasis, not information, and the guidance for current models is to dial back capitalized MUST/CRITICAL language. Option C asks for reasoning depth and volume, neither of which fills a context gap. Option D removes the little direction the prompt had, so the draft drifts further from the campaign.

  3. 16. A request to analyze 80 interview transcripts, find themes, compare roles, and draft an executive brief keeps producing incomplete output. What should the associate do?

    • A. Ask Claude to skip reading the transcripts and infer the likely themes from the role titles
    • B. Remove the transcripts from the chat so a shorter context leaves room for the full answer
    • C. Resend the identical request until a single response happens to cover every step
    • D. Break the work into stages with a defined output and review point for each stage
    Show answer & explanation

    Answer: D
    Task decomposition is a Domain 1 objective: a request that asks for theme extraction, cross-role comparison, and an executive brief in one turn gives Claude no checkpoint, so parts get dropped. Option D sets a deliverable per stage that the associate reviews before the next stage starts. Option C repeats the same overloaded request and changes nothing about why it fails. Option A discards the evidence the analysis exists to examine, so any themes would be invented. Option B removes the source material rather than the overload; a brief written without the transcripts cannot be checked against them.

  4. 17. Claude's first draft follows the requested structure but misses two mandatory policy points. Which next prompt is most useful?

    • A. Open a new chat, paste the identical prompt, and rely on a fresh context to restore the points
    • B. Identify the two omissions, restate the relevant policy requirements, and ask for a revised draft
    • C. Ask for a friendlier tone in the revision without pointing to the two missing policy items
    • D. Ask Claude to rate its own draft against the policy and treat a high self-rating as approval
    Show answer & explanation

    Answer: B
    Iterating a prompt means giving diagnostic feedback: name what is missing and the requirement it must meet, then ask for the revision. Option B does that and hands Claude the policy language to satisfy. Option D substitutes self-assessment for review; a model's confidence rating is not evidence that the two points were covered. Option A throws away the working structure and the feedback, and a fresh context has no reason to produce the omitted points. Option C changes register, not substance; the two mandatory points stay absent in a friendlier draft.

  5. 18. An associate needs help brainstorming possible workshop themes before choosing one. Which instruction best fits that task type?

    • A. Score each candidate theme from 1 to 10 and return only the numbers, with no rationale for any score
    • B. Produce the single best theme, justify it in one paragraph, and omit the alternatives you considered
    • C. Draft the stakeholder approval memo and the facilitator guide for a theme before one has been chosen
    • D. Generate several distinct themes, state the audience need each serves, and avoid selecting a winner yet
    Show answer & explanation

    Answer: D
    Domain 1 asks candidates to adapt the prompting strategy to the task type. Brainstorming calls for divergent output: several options, each tied to the need it serves, with the choice deferred to the human, which is option D. Option B converges immediately and hides the alternatives the associate wanted to compare. Option C is drafting work for a decision that has not been made, so the memo would rest on a theme nobody chose. Option A strips the reasoning that makes options comparable; bare scores say nothing about why a theme fits the audience.

  6. 19. A recruiting agency wants every job posting Claude drafts to follow the same structure, reading level, and level of detail, no matter which recruiter requests one. What is the most reliable way to steer that output?

    • A. Write one long paragraph of instructions describing the ideal posting in the abstract, without showing a sample posting
    • B. Include three to five example postings, wrapped in example tags, that show the target structure and tone
    • C. Ask Claude to imagine what a senior recruiter would write, without providing any sample postings to follow
    • D. Tell Claude the postings must sound professional and let it choose the structure and detail level each time
    Show answer & explanation

    Answer: B
    Examples are one of the most reliable ways to steer format, tone, and structure; Anthropic's guidance recommends three to five relevant, diverse examples wrapped in example tags, which is option B. Option A describes the target in the abstract, and abstract description is a weaker steering signal than demonstrated examples. Option D states one adjective, professional, and leaves structure undefined, so postings will still vary by recruiter. Option C asks Claude to imagine a standard without ever showing one, which reintroduces the same inconsistency the agency is trying to remove.

  7. 20. A legal operations analyst pastes a client contract, drafting instructions, and a sample clause into one plain paragraph, and Claude's redline conflates the sample clause with the actual contract text. What should the analyst change in the prompt?

    • A. Repeat the drafting instructions twice, once before the contract text and once again after the sample clause at the end
    • B. Ask Claude to read the entire paragraph twice before it starts drafting the redline
    • C. Wrap the contract, the instructions, and the sample clause in separate, clearly named XML tags
    • D. Delete the sample clause from the prompt so only the contract and the instructions remain
    Show answer & explanation

    Answer: C
    Wrapping distinct content types, instructions, context, examples, and input data, in their own clearly named tags keeps Claude from conflating them, which is option C. Option D removes the sample clause instead of separating it, losing the example the analyst wanted to demonstrate. Option A repeats the instructions but leaves the contract and the sample clause running together in the same untagged block, so the conflation persists. Option B adds a rereading instruction without changing how the content is structured, which does not address why the two texts got mixed.

  8. 21. A retail financial analyst asks Claude to calculate the variance between budgeted and actual spend across twelve line items in one pass, and two of the resulting subtotals come back wrong. Which prompt change is most likely to fix the errors?

    • A. Ask for the same calculation again in a brand-new chat with no other changes, and use whichever version of the twelve subtotals arrives first
    • B. Request a shorter answer overall so Claude spends less time writing out and rechecking each of the twelve line items
    • C. Switch to a system prompt that gives Claude the role of a certified public accountant reviewing the budget
    • D. Ask Claude to work through each line item step by step and verify the subtotals against the stated figures before the final answer
    Show answer & explanation

    Answer: D
    Manual step-by-step reasoning helps most on tasks with several intermediate steps that are easy to skip, such as multi-line variance math, and asking Claude to check its own answer against the stated figures catches errors before they reach the final table; that is option D. Option C adds a role, which shapes tone and framing, not arithmetic accuracy. Option B shortens the answer, which removes the room needed to show and check each calculation. Option A reruns the same unstructured request and hopes for a better outcome by chance, rather than changing what would cause the subtotals to be checked.

  9. 22. A hospital-network data analyst asks Claude for an executive summary and keeps receiving bulleted markdown lists, even though the recipients read the email on a mobile client that renders markdown as literal asterisks and pound signs. What is the best instruction to fix this?

    • A. State directly that the summary should be written in flowing prose paragraphs, with no bullet points or headers
    • B. Tell Claude not to use markdown, not to use bullet points, and not to use headers anywhere in the reply
    • C. Ask Claude to convert its usual bulleted answer into plain text afterward, in a separate follow-up message once the draft is done
    • D. Turn off extended thinking so Claude spends less effort deciding how to structure the response
    Show answer & explanation

    Answer: A
    Anthropic's guidance is to tell Claude what to do rather than what to avoid; stating the desired positive form, flowing prose paragraphs, is a clearer format instruction than a list of prohibitions, which is option A. Option B lists three things not to do without saying what the output should look like instead, which is the weaker framing the guidance warns against. Option D changes reasoning depth, not formatting, and list structure can persist regardless of the thinking setting. Option C accepts the wrong format first and asks for a manual conversion afterward, adding a step instead of preventing the mismatch.

  10. 23. A construction-firm project manager writes a prompt full of capitalized directives, such as MUST flag every delay and CRITICAL escalate immediately, and now Claude marks nearly every task as urgent, even minor scheduling shifts. What should the project manager do?

    • A. Add even more capitalized directives so the truly important delays stand out from the minor ones
    • B. Rewrite the instructions in normal phrasing that states the specific condition when escalation is warranted
    • C. Ask Claude to ignore its own training and treat every task on the schedule as equally important
    • D. Remove all instructions about delays and escalation so Claude reports on tasks neutrally instead
    Show answer & explanation

    Answer: B
    Anthropic's current guidance is that heavy capitalized emphasis, such as MUST and CRITICAL, can cause behaviors to overtrigger on current models, and normal phrasing that states the actual condition works better; that is option B. Option A adds more of the emphasis that is already causing the overtriggering, which would make the problem worse, not better. Option D removes the escalation criteria entirely, so Claude has no basis for flagging real delays either. Option C asks for an internal state change Claude cannot perform through a prompt instruction; the fix is the wording of the criteria, not a request to disregard training.

  11. 24. A litigation paralegal pastes a forty-page deposition transcript, then a one-line question about a specific admission, at the end of a single prompt, and the answer misses testimony from early in the transcript. What restructuring is most likely to help?

    • A. Split the one-line question into two shorter questions asked in two separate messages
    • B. Summarize the deposition in one paragraph before pasting the full transcript underneath it
    • C. Move the transcript to the top of the prompt and place the question about the admission after it
    • D. Repeat the same one-line question three times at different points inside the prompt
    Show answer & explanation

    Answer: C
    Anthropic's long-context guidance places long documents and inputs near the top of the prompt, above the query and instructions, because queries placed at the end can measurably improve response quality on multi-document and long-document tasks; that is option C. Option D repeats the question rather than repositioning the transcript, so the document still follows the query. Option B adds a summary but keeps the transcript after the question, the ordering the guidance advises against. Option A shortens the question without moving the transcript, so the structural problem the paralegal is seeing remains.

  12. 25. A municipal policy analyst needs Claude to answer detailed questions about a ninety-page ordinance without drifting from what the document actually says. Which prompting technique best grounds the answer in the source text?

    • A. Ask Claude to answer from memory first and check the ordinance only if the answer seems uncertain
    • B. Summarize the whole ordinance in three sentences before asking any detailed follow-up question
    • C. Ask for the shortest possible answer so there is less room for the response to drift from the source
    • D. Ask Claude to quote the relevant passages into a quotes section before writing the analysis
    Show answer & explanation

    Answer: D
    For long-document tasks, asking Claude to first quote the relevant passages, for example into a dedicated quotes section, before doing the analysis grounds the response in the source text and reduces drift; that is option D. Option A reverses the order, answering from memory first and checking only when uncertainty is already suspected, which is exactly the pattern the quoting technique prevents. Option C shortens the answer without adding any grounding step, so a short wrong answer is just as likely as a long one. Option B summarizes the whole ordinance broadly, which does not connect a specific detailed question to the exact clause that answers it.

  13. 26. A software support engineer's integration used to prefill the assistant turn with an opening brace to force JSON output, and after upgrading to a current-generation model the identical request now returns a 400 error. What is the correct fix?

    • A. Replace the prefill with the Structured Outputs feature and a defined JSON schema
    • B. Retry the identical request repeatedly until the 400 error eventually stops appearing
    • C. Keep the prefill but move the opening brace into the system prompt instead of the last turn
    • D. Downgrade every workflow back to an older model so the prefill trick keeps working
    Show answer & explanation

    Answer: A
    Prefilled assistant responses are no longer supported starting with Claude 4.6-generation models, and a request with a prefilled last-turn message returns a 400 error on those models; the documented migration is to use Structured Outputs to constrain JSON output instead, which is option A. Option C still relies on a prefilled final-turn trick, just relocated, and does not address why the newer model rejects it. Option D avoids the error by giving up the newer model's capabilities rather than adopting the supported replacement. Option B retries a request that will keep failing for a structural reason, not a transient one.

  14. 27. A sales operations analyst wants Claude's call-summary output to start immediately with the summary, with no 'Sure, here is the summary' preamble, but the old trick of prefilling the reply no longer works on the current model. What should the analyst do instead?

    • A. Ask Claude to delete the first sentence of its own reply after generating the whole summary
    • B. Add a direct system-prompt instruction telling Claude to respond directly without preamble
    • C. Lower the model's effort setting so that shorter replies are generated across the board
    • D. End the user prompt with an unfinished sentence for Claude to complete as its reply
    Show answer & explanation

    Answer: B
    Since prefilling the last turn is no longer supported on current-generation models, the documented replacement for skipping a preamble is a direct system-prompt instruction, such as asking Claude to respond directly without preamble, which is option B. Option D is another form of the unsupported prefill approach, just phrased as an unfinished sentence, and would fail the same way. Option A asks Claude to generate the unwanted preamble and then remove it itself, an extra step that does not stop the preamble from being produced. Option C changes reasoning depth and overall length, not the presence of an opening pleasantry.

  15. 28. An operations manager at a logistics company asks Claude, in one request, to review twenty-five vendor contracts, extract the payment terms, compare each against a standard template, and flag every deviation, and the response consistently stops partway through. What should the manager do?

    • A. Resend the exact same overloaded request twice in a row and merge whatever each response covers
    • B. Ask Claude to skim the contracts instead of reading them fully so the whole review finishes faster than the full read would
    • C. Split the work into stages, extraction, comparison, and flagging, each with its own defined output to review
    • D. Ask for a shorter final report so less text has to be generated overall by the model
    Show answer & explanation

    Answer: C
    A single request that asks for extraction, comparison, and flagging across twenty-five contracts overloads one turn with no checkpoint, so parts get dropped partway through; breaking the request into staged sub-tasks with a defined output and a review point at each stage produces a more complete result, which is option C. Option D shortens only the final report, not the multi-part task that is failing to finish. Option B trades completeness for speed on the very documents the review depends on. Option A repeats the identical overloaded request twice and hopes the gaps do not line up, rather than changing the structure that is causing them.

  16. 29. A manufacturing training coordinator gives Claude a scrambled internal procedure document and asks it to reformat the steps into the correct operating order, but the output repeatedly places a safety check after the step it was meant to precede. What prompt change is most likely to fix the ordering?

    • A. Ask Claude to guess the most logical order using general manufacturing knowledge alone
    • B. Remove the safety check from the procedure so there is nothing left to place incorrectly
    • C. Request a shorter procedure overall so fewer steps have to be placed in order
    • D. Give the correct step order as explicit sequential numbered instructions in the prompt
    Show answer & explanation

    Answer: D
    Anthropic's clarity guidance is to give sequential, numbered steps in the instructions whenever order matters, since Claude otherwise has to infer sequence rather than follow a stated one; that is option D. Option A asks Claude to infer order from general knowledge instead of the coordinator supplying the actual required sequence, the gap causing the misplacement. Option C shortens the procedure but does not supply the ordering information that is missing. Option B removes the safety check that keeps getting misplaced rather than fixing its position, which drops a required step from the procedure entirely.

  17. 30. An editorial coordinator's entire prompt reads 'make this better' pasted above a draft article, and the returned revision changes things the coordinator did not want touched. What is the most useful next prompt?

    • A. Rewrite the request with the specific problems to fix, what must stay unchanged, and the intended audience
    • B. Repeat 'make this better' a second time so Claude tries a different revision this time
    • C. Ask Claude to make the article better in a way a colleague with minimal context would approve of
    • D. Paste the draft a second time without the instruction, since the article speaks for itself
    Show answer & explanation

    Answer: A
    Anthropic's stated golden rule is that if a colleague with minimal context would be confused by an instruction, Claude will likely be confused too; 'make this better' gives no specifics, so option A supplies the missing problems, constraints, and audience the vague prompt omitted. Option C literally invokes the golden rule's phrasing but still never states what to fix or preserve, so the confusion remains. Option B repeats the identical vague instruction and gives Claude no new information to act on. Option D removes the only instruction that existed, leaving Claude to guess the goal from the draft alone.

  18. 31. A call-center quality assurance manager's example replies all show an apologetic tone for angry callers, and Claude now opens every reply, including ones for callers who are simply asking a question, with an apology. What is the best fix to the example set?

    • A. Remove the examples entirely and describe the desired tone only in the written instructions
    • B. Add examples that cover calmer, neutral calls alongside the existing angry-caller examples
    • C. Keep the same set of examples but add a separate note telling Claude not to apologize
    • D. Reduce the example set to a single angry-caller example so the pattern is repeated less often
    Show answer & explanation

    Answer: B
    Examples should be diverse enough to cover the range of real cases without teaching an unintended pattern; a set that only shows angry callers teaches Claude that every reply opens with an apology, so option B adds calmer, neutral examples to correct the imbalance. Option D shrinks the set but keeps only the angry-caller pattern, so the same unintended generalization persists. Option C keeps the skewed examples and adds a prohibition that fights what the examples are actually demonstrating. Option A removes the examples, which are one of the most reliable tone-steering tools, instead of fixing what they demonstrate.

  19. 32. A junior developer at a fintech startup asks Claude to fix a reported bug, and the returned patch still fails on the same edge case described in the bug report. Which follow-up prompt is most likely to catch the remaining defect before it ships?

    • A. Ask for a completely different approach to the fix without referencing the original bug report again
    • B. Ask Claude to explain the fix in plain English for a non-technical reviewer to read
    • C. Ask Claude to verify the patch against the specific edge case in the bug report before finalizing it
    • D. Ask Claude to shorten the patch so it is easier for a human reviewer to read through
    Show answer & explanation

    Answer: C
    Asking Claude to check its own answer against stated criteria before finishing reliably catches errors, especially on coding and math tasks, so option C directs that verification at the exact edge case the patch is still failing. Option A discards the specific failure case for a fresh approach, with no guarantee it addresses that case either. Option D asks for brevity, which does not confirm whether the edge case now passes. Option B produces an explanation for a different audience, not a check of whether the patch actually handles the reported case.

  20. 33. A podcast producer asks Claude to write show notes and adds one line explaining that the notes will be read aloud by a text-to-speech narrator, so ellipses and parenthetical asides should be avoided. Why is adding that reason likely to work better than stating the bare rule alone?

    • A. It makes the prompt longer, and longer prompts are automatically processed with more extended thinking regardless of the model's effort setting
    • B. It gives Claude a role to adopt, which is a separate and unrelated technique from stating a reason
    • C. It forces the whole request into a numbered, strictly sequential instruction format that Claude must follow in order
    • D. Claude generalizes from an explained reason better than from an unexplained rule, including to related choices the rule never listed
    Show answer & explanation

    Answer: D
    Anthropic's guidance on adding context is that explaining why an instruction matters, such as noting that text-to-speech will read the notes aloud, helps Claude generalize better than a bare rule alone, which is option D. Option B mislabels the technique; stating a reason is the 'add context' practice, distinct from assigning Claude a role in the system prompt. Option A is not how the reason functions; a longer prompt does not by itself trigger more thinking, and thinking depth is not what fixes formatting choices like ellipses. Option C describes a numbered-steps technique, which addresses ordering, not the rationale behind a formatting constraint.

  21. 34. A manufacturing supply-chain analyst asked Claude to 'summarize the report' and received a summary of the wrong section, the raw-materials appendix, when the analyst actually needed the finished-goods forecast section. What is the most effective next step?

    • A. Revise the prompt to name the finished-goods forecast section specifically, rather than the report as a whole
    • B. Resend the identical request unchanged and expect a different section to come back next time
    • C. Ask Claude to summarize the entire report, appendix included, so that nothing important gets left out of the summary
    • D. Switch to a different model and resend the same one-line request completely unchanged
    Show answer & explanation

    Answer: A
    The first draft went wrong because the prompt never named which section mattered, so a scope-adding revision, naming the finished-goods forecast specifically, is the direct fix, which is option A. Option D changes the model but keeps the same underspecified request, so the new model has no more information about which section to summarize than the last one did. Option C expands the request to the whole report instead of narrowing it to the needed section, reintroducing the ambiguity in a different form. Option B repeats the identical vague request and hopes for a different, uncontrolled outcome rather than fixing what caused the wrong section to be picked.

Output Evaluation and Validation

30 questions
  1. 35. A grants officer has two Claude-drafted case-for-support paragraphs built from the same facts, both intended for the same program officer at one foundation: one leads with need, the other with impact. How should the two be compared?

    • A. Pick whichever paragraph is longer, since it gives the funder more supporting detail to consider
    • B. Apply one shared rubric scoring evidence strength, clarity, and call-to-action, since both target the same reader
    • C. Ask Claude which paragraph it thinks reads better, and use that stated preference to choose
    • D. Split the comparison into separate criteria for two different audiences before scoring either paragraph at all
    Show answer & explanation

    Answer: B
    Audience-specific criteria matter when drafts are written for different readers; here both paragraphs target the same program officer, so one shared rubric on evidence, clarity, and call-to-action is the correct comparison, which is option B. Option D applies the audience-split method to a case where there is only one audience, which would produce two criteria sets for a reader who needs just one. Option A rewards length rather than the qualities that make a case-for-support persuasive. Option C has the model that wrote both paragraphs also pick the winner, rather than scoring against defined criteria.

  2. 36. Claude summarizes a newly issued regulation and cites a precise subsection. What should happen before the summary is sent to a compliance team?

    • A. Trust the citation because Claude had web search on when it wrote the summary
    • B. Verify the subsection and the summary against the official regulation
    • C. Ask Claude to rate its own confidence and send if the rating is high
    • D. Have Claude reformat the summary as a formal memo, then send it unchecked
    Show answer & explanation

    Answer: B
    Language models can produce specific-looking details, including subsection numbers, that are wrong; that is the hallucination pattern named in Domain 2. Option B checks both the citation and the summary against the authoritative text before a compliance audience relies on it. Option A treats a tool setting as verification; web search can surface a source, but it does not confirm that this summary reads it correctly. Option C relies on self-reported confidence, which is not an accuracy signal. Option D improves presentation while leaving correctness untested.

  3. 37. A project update is factually accurate but omits the budget risk and the decision deadline. Which evaluation finding is most precise?

    • A. The output has a completeness problem
    • B. The output has an audience-fit problem
    • C. The output has a hallucination problem
    • D. The output has an accuracy problem
    Show answer & explanation

    Answer: A
    Domain 2 separates accuracy from completeness. Nothing in the update is false, so the defect is that information the reader needs for the decision, the budget risk and the deadline, is missing; that is option A. Option C would require fabricated content, and none is present. Option D would require a false statement, and the update is factually accurate. Option B concerns detail level and vocabulary for a particular reader; the update's problem is omitted facts, which would be missing for any audience.

  4. 38. Two Claude drafts contain the same facts. One is for engineers and one is for executives. What is the best way to compare them?

    • A. Pick the draft with the higher word count, since more detail serves both readers
    • B. Apply one shared rubric to both drafts so the intended reader does not affect the score
    • C. Use audience-specific criteria for detail, terminology, decisions, and next actions
    • D. Ask Claude to grade both drafts and keep the one it scores higher on writing quality
    Show answer & explanation

    Answer: C
    Domain 2 includes editing, adapting, and comparing outputs for the intended audience. Engineers need mechanism and terminology; executives need the decision, its risk, and the next action, so the yardsticks differ, which is option C. Option A rewards length, and the executive draft should usually be the shorter one. Option D outsources judgment to the model that wrote the drafts and scores prose, not fitness for a reader. Option B guarantees a wrong result for one audience, because a single rubric cannot value brevity and depth at the same time.

  5. 39. Claude produces a table of vendor claims gathered from several sources. Which validation plan is strongest?

    • A. Delete the source links so reviewers judge the table on layout and readability
    • B. Check that the table is internally consistent and that every row follows the same format
    • C. Accept any claim that appears in two or more of the sources Claude retrieved with Research
    • D. Trace each material claim to its source, check dates, and flag conflicting evidence
    Show answer & explanation

    Answer: D
    Validation tests provenance, freshness, and disagreement. Option D does all three: each material claim is traced to where it came from, its date is checked, and conflicts are surfaced rather than smoothed over. Option B tests format, not truth; a tidy table can be uniformly wrong. Option C confuses repetition with confirmation; vendor marketing is copied across sites, and two pages restating one press release are still one source. Option A removes the very trail a reviewer needs, so nothing in the table could be checked afterward.

  6. 40. A compliance analyst gets a Claude-drafted summary of a new sanctions rule that cites "31 CFR 594.201(a)(3)(ii)" for a key exemption. Before the analyst advises a client on it, what should happen?

    • A. Accept the citation because Claude had access to a regulatory database when it drafted the summary
    • B. Pull the actual regulation text and confirm the cited subsection supports the exemption as summarized
    • C. Ask Claude to re-check its own citation and treat a confident restatement as sufficient confirmation
    • D. Forward the summary to the client with a footnote noting it was AI-drafted, without checking the citation
    Show answer & explanation

    Answer: B
    A citation is not proof that the underlying claim is accurate; the subsection and what it actually authorizes must be checked against the regulation itself before the analyst relies on it. Option A treats database access as verification, which it is not — access does not guarantee the passage was read correctly. Option C substitutes the model re-asserting its own answer for an independent check against the source text. Option D adds a disclosure, which is good practice for AI-assisted advice, but disclosure does not substitute for confirming the cited subsection actually says what the summary claims.

  7. 41. A journalist's Claude-drafted profile includes a quote attributed to a company executive from "a 2024 interview," but the journalist does not recall giving Claude that transcript. What should happen before publication?

    • A. Publish the quote as written, since its phrasing closely matches the executive's known public statements
    • B. Ask Claude whether the quote is accurate and publish it once the response confirms that it is
    • C. Locate the original interview transcript or recording and confirm the exact wording before publishing
    • D. Soften the attribution to "reportedly said" instead of tracking down the original recorded source
    Show answer & explanation

    Answer: C
    A quote that sounds plausible is exactly the hallucination pattern this domain warns about: specific-looking, confidently stated content that may not be grounded in any real source. Option C is the only step that checks the quote against an actual record. Option A judges plausibility by style, not by evidence. Option B asks the model that produced the quote to grade its own accuracy, which is not independent verification. Option D changes the framing so the claim reads as unconfirmed, but a wrong quote attributed to a named person is still false regardless of the hedge word used.

  8. 42. A finance associate's Claude-generated memo states "Q3 gross margin improved to 42.7 percent, driven by input cost declines," citing the internal P&L as its source. Before this number goes into a board deck, what should the associate do?

    • A. Trust the figure because the memo names the internal P&L as the source it was drawn from
    • B. Ask Claude to double-check its own math on the margin calculation and simply accept the recheck
    • C. Round the figure to "about 43 percent" so the exact number does not need to be independently verified
    • D. Recompute gross margin from the actual Q3 P&L and confirm it matches 42.7 percent before use
    Show answer & explanation

    Answer: D
    A number that names its source is not the same as a number confirmed against that source; the memo could misread a line item or apply the wrong formula. Option D is the only action that independently reproduces the figure from the underlying financial statement. Option A treats a source citation as proof rather than a claim to be checked. Option B asks the same model to re-verify its own work, which does not catch an error in how it read the P&L in the first place. Option C avoids verifying the exact figure by blurring it, but a board deck built on an unverified number carries the same risk whether it is precise or rounded.

  9. 43. A customer-support lead has 200 archived chat transcripts and needs to score how empathetic and on-brand the tone of each Claude-assisted reply is, a subjective quality that varies by conversation. Which evaluation method fits?

    • A. A model-graded rubric using a 1-5 Likert scale applied consistently across the transcripts
    • B. Exact match against a fixed library of pre-approved canned responses for each customer issue type
    • C. ROUGE-L text-overlap scoring between each transcript and the product FAQ page's wording
    • D. Embedding cosine similarity computed between pairs of transcripts to check how similar they are
    Show answer & explanation

    Answer: A
    Tone and empathy are subjective quality dimensions, and the evaluation guidance names model-graded rubrics on a Likert scale as the fit for exactly this kind of criterion; that is option A. Option B is for categorical tasks with one correct answer, and a reply's wording legitimately varies while still being empathetic. Option C measures text overlap with a reference document, which says nothing about tone. Option D measures how similar two transcripts are to each other, not whether either one is empathetic or on-brand.

  10. 44. A researcher is about to roll out a new Claude prompt that summarizes grant compliance reports across dozens of grant types and wants confidence it will hold up before it goes into production use. What should the researcher build first?

    • A. One sample report, read once, with a quick judgment on whether the summary looks reasonable
    • B. A test set of diverse, realistic cases, including edge cases, tied to defined success criteria
    • C. Nothing extra; if the prompt reads clearly on the first try, it is ready to roll out
    • D. A request asking Claude to grade its own summary output with no held-out cases to check against
    Show answer & explanation

    Answer: B
    Evaluation guidance is explicit that measurable success criteria and a diverse test set, including edge cases, come before a workflow ships, not after; that is option B. Option A checks one case and calls it representative, which a report type never seen in that one sample would fail silently. Option C skips evaluation entirely based on first impression, the failure mode the test-set practice exists to prevent. Option D has the model that produced the summaries also judge them, with no independent cases to catch a systematic blind spot.

  11. 45. A product manager's internal tool uses Claude to sort incoming support tickets into one of six fixed categories, and needs an accuracy check that scales to thousands of tickets a day. Which grading approach fits this task?

    • A. A model-graded Likert 1-5 rubric scoring how well-written each ticket classification is
    • B. ROUGE-L overlap between the assigned category name and the ticket's body text
    • C. Exact match between the assigned category and the ticket's correct, labeled category
    • D. Embedding cosine similarity between this ticket's classification and last week's classifications
    Show answer & explanation

    Answer: C
    Sorting into one of a fixed set of categories is a categorical, single-correct-answer task, and the grading approach named for exactly that is exact match; that is option C. Option A applies a subjective quality scale to a task that has one right label, not a spectrum of quality. Option B measures word overlap, which is irrelevant to whether the assigned category is the correct one. Option D checks similarity between unrelated tickets over time, which says nothing about whether any single ticket was classified correctly.

  12. 46. A content marketer is testing whether Claude's one-paragraph article summaries stay close to a set of human-written reference summaries across several hundred blog posts, and needs an automated score to compare prompt versions at that scale. What should the marketer use?

    • A. Exact match between the generated summary and the reference summary text
    • B. A binary pass/fail rubric checking only whether a summary exists for each post
    • C. A model-graded Likert scale rating each summary's creativity
    • D. Automated ROUGE-L text-overlap scoring against the reference summaries
    Show answer & explanation

    Answer: D
    Summaries are free-text and will never match a reference word for word, so the named approach for this case is automated text-overlap scoring such as ROUGE-L; that is option D. Option A demands identical text, which no acceptable paraphrase would produce, so it would fail good summaries along with bad ones. Option B only checks that output exists, not whether it resembles the reference in content. Option C grades a trait, creativity, that is not the property being tested; the marketer wants closeness to a reference, not inventiveness.

  13. 47. A paralegal reviewing a Claude research memo finds it cites "Smith v. Halloran, 2019" for a procedural point, but a search of the firm's case-law database turns up no such case. What is the correct next step?

    • A. Treat the citation as unverified and flag it, pending a further search of the case-law database
    • B. Assume the case exists in a jurisdiction the firm's database does not cover, and cite it exactly as written in the memo
    • C. Ask Claude whether the case is real and accept a confident restatement that it is, without any independent search
    • D. Remove the case name from the memo but keep the underlying procedural point in without any citation at all
    Show answer & explanation

    Answer: A
    A specific-looking citation that cannot be located is the hallucination pattern this domain names directly: invented, confident-sounding detail with no real source behind it. Option A keeps searching the authoritative database and, failing that, marks the citation unconfirmed rather than treating absence of proof as proof. Option B invents a justification for a citation that has not been found anywhere. Option C asks the source of the possible error to also be the judge of it. Option D keeps an unsupported legal point in the memo instead of resolving whether it has any real authority behind it.

  14. 48. An HR generalist must check several hundred AI-drafted policy acknowledgment emails for one fixed requirement: does each email include the mandatory equal-opportunity statement, yes or no. Which evaluation approach fits?

    • A. A model-graded Likert 1-5 rubric scoring the warmth of each email's tone
    • B. A binary pass/fail rubric checking specifically for the required statement
    • C. ROUGE-L overlap between each email and last year's email template
    • D. Exact match between the full text of each email and one master template
    Show answer & explanation

    Answer: B
    The requirement is a single yes/no compliance check, and the grading approach named for exactly that is a binary pass/fail rubric; that is option B. Option A scores a quality spectrum, tone, for a task that only needs a presence check. Option C measures general text overlap with an old template, which would flag emails as different even when the required statement is present and correctly worded. Option D would fail nearly every email, since acknowledgment emails legitimately vary in wording while still containing the required statement.

  15. 49. An insurance claims lead receives three Claude-drafted versions of the same denial letter and must pick one before it reaches a policyholder. What is the best way to choose among them?

    • A. Merge all three drafts into one letter that includes every detail from each version
    • B. Let Claude compare the three drafts and select whichever one it prefers
    • C. Score each draft against the same accuracy-and-clarity rubric and choose the strongest scorer
    • D. Pick the version with the most supporting detail, since it covers the most possible objections
    Show answer & explanation

    Answer: C
    Comparing drafts against a defined rubric, rather than defaulting to length, is how a comparison stays evidence-based; that is option C. Option D rewards the longest draft on the assumption that more detail is better, when a denial letter also has to be clear and legally sound, qualities length alone does not guarantee. Option B has the model that generated the drafts also judge them, which is not independent evaluation. Option A combines every detail from three drafts into one letter, which is likely to produce a longer, less clear document rather than the strongest one.

  16. 50. An editor asks Claude for the founding year of a small regional bank for a historical sidebar, and Claude states a specific year with no hedging. The editor is not sure the year is correct. What is the best next step?

    • A. Accept the year as given, since Claude stated it without expressing any hedging or uncertainty
    • B. Publish the sidebar using "circa" language to soften a date that might turn out to be wrong
    • C. Ask a second model the same question and use whichever of the two answers sounds more precise
    • D. Re-prompt so Claude can flag uncertainty, then verify the year against a record before publishing
    Show answer & explanation

    Answer: D
    A confident tone is not evidence of accuracy, and a model that is not prompted to flag uncertainty may state a guess as if it were fact; that is the reasoning behind letting Claude say it does not know rather than guess. Option D both invites that signal and still checks the date independently, which a confidence flag alone cannot substitute for. Option A treats the absence of hedging as proof. Option B softens the wording rather than resolving whether the year is right, so a wrong date can still reach readers, just phrased more cautiously. Option C compares two unverified guesses and picks by tone rather than checking either against a record.

  17. 51. A financial analyst needs Claude to answer specific questions about a 150-page loan agreement without inventing terms that are not actually in the document. What prompting approach reduces that risk?

    • A. Ask Claude to quote the relevant passages from the agreement before answering each question
    • B. Ask Claude to summarize the entire agreement first, then answer questions from that summary
    • C. Place the question above the agreement text at the start of the prompt
    • D. Increase the maximum output length so Claude has more room to explain its reasoning
    Show answer & explanation

    Answer: A
    For long-document tasks, asking Claude to quote the relevant passages first grounds the response in the actual text and reduces drift from the source; that is option A. Option C reverses the recommended order for long documents, where the source material should come before the query, not after. Option B adds a layer of paraphrase between the answer and the original wording, so an error in the summary would carry into every later answer. Option D gives more space for explanation but does not connect any part of that explanation back to specific text in the agreement.

  18. 52. A research assistant receives a Claude-drafted competitive-landscape report that ends with a "Sources consulted" list of ten URLs. What should the assistant conclude about the report's accuracy from that list alone?

    • A. The sources-consulted list is itself sufficient proof that the report's claims are accurate as written
    • B. The list is not proof of accuracy by itself; key claims still need to be checked against those sources
    • C. The sources list adds nothing useful to the report and should be removed before it circulates
    • D. The report's overall reliability can be scored simply by counting how many sources are listed
    Show answer & explanation

    Answer: B
    A list of sources shows what Claude consulted, not that every claim in the report correctly reflects what those sources say; that distinction is option B. Option A treats the presence of a source list as verification, when the report could still misstate or overstate what a listed source actually said. Option C throws away exactly the trail a reviewer would use to spot-check the claims. Option D substitutes a count for a check; ten weak or repetitive sources are not more reliable than three that were actually read and matched to the claims.

  19. 53. A product manager has Claude generate five variants of the same product description and wants to check they are consistent in tone and claims before asking for fifty more from the same prompt. What is the most fitting check?

    • A. Exact match between each variant and one designated reference variant
    • B. ROUGE-L overlap between each variant and the original spec sheet
    • C. Embedding cosine similarity computed across the five variants
    • D. A binary pass/fail rubric checking only for the presence of a price
    Show answer & explanation

    Answer: C
    Consistency across multiple outputs, rather than a match to one fixed answer, is what embedding cosine similarity is named for in the evaluation guidance; that is option C. Option A demands identical wording to a single reference, which penalizes any acceptable paraphrase even when tone and claims are consistent. Option B checks fidelity to the spec sheet, a different question from whether the five variants are consistent with each other. Option D checks for one field's presence, not whether tone and claims line up across the variants.

  20. 54. A technical writer needs every code example generated for an API reference page to be valid JSON matching a fixed schema before it is published. What is the current, reliable way to enforce that?

    • A. Prefill the start of the response with an opening brace to force JSON formatting
    • B. Ask Claude to double-check its own JSON is valid and accept a confident confirmation
    • C. Manually reformat any invalid JSON that reviewers happen to notice, without changing how it is produced
    • D. Use Structured Outputs to constrain generation to the schema, then validate the returned JSON against it
    Show answer & explanation

    Answer: D
    Structured Outputs constrains the response to conform to a given schema, which is the current, reliable mechanism for machine-parseable output; that is option D, still paired with validating the result. Option A relies on the older prefill trick, which is no longer supported on current-generation models and returns an error rather than forcing the format. Option B substitutes the model's self-report for schema validation. Option C only catches errors a reviewer happens to spot and leaves the generation method itself unconstrained, so the same mistakes recur.

  21. 55. A pharma regulatory coordinator reviews a Claude-drafted label-change summary: every claim in it is true, it covers every required labeling section, but it is written in clinical terminology that a patient-facing audience will not understand. Which evaluation finding is most precise?

    • A. The output has an audience-fit problem
    • B. The output has an accuracy problem
    • C. The output has a completeness problem
    • D. The output has a hallucination problem
    Show answer & explanation

    Answer: A
    Nothing in the summary is false and no required section is missing, so the defect is that the register and vocabulary do not match the intended reader, which is exactly what an audience-fit finding names; that is option A. Option B would require a false statement, and the summary is factually correct. Option C would require a missing required element, and every section is present. Option D would require fabricated content not grounded in any source, and the terminology, while inaccessible, is not invented.

  22. 56. A retail operations analyst reads a Claude-generated inventory report stating "Warehouse B holds 1,240 units of SKU 4471," a figure the analyst has not independently seen elsewhere. Before using it to decide on a reorder, what should the analyst do?

    • A. Accept the number as reported, since it is stated precisely rather than as a rough estimate
    • B. Ask Claude to recheck its own count and accept the confirmation it returns
    • C. Pull the warehouse inventory system's actual record for SKU 4471 and confirm the count matches
    • D. Round the figure to "about 1,200" so the reorder decision relies on a less exact number
    Show answer & explanation

    Answer: C
    A precise-looking figure is not evidence it is correct, so the analyst needs to check it against the system of record before a reorder decision depends on it; that is option C. Option A mistakes precision for verification; a wrong number can be stated just as exactly as a right one. Option B asks the same source to re-confirm its own figure rather than checking an independent record. Option D avoids the exact number without resolving whether either the precise or the rounded figure is actually correct.

  23. 57. A paralegal is about to file a Claude-drafted motion and must decide how much independent verification it needs before filing. Most of the document reuses firm boilerplate, but several sentences state case-specific facts and statute references. What is the right approach?

    • A. Verify only the parts of the motion that happen to read awkwardly or informally in tone
    • B. Skip verification entirely, since most of the surrounding language is reused firm boilerplate text
    • C. Verify only the introduction and the conclusion, since the body follows a standard, pre-approved firm template
    • D. Verify every citation, statute reference, and case-specific fact that is not already known boilerplate
    Show answer & explanation

    Answer: D
    The verification effort a draft needs scales with what in it is novel or consequential, not with how the language reads; that is option D, which targets exactly the citations, statutes, and case-specific facts that could be wrong. Option A judges by writing style, which has no relationship to factual correctness. Option B assumes reused language means the new, case-specific content added around it is also safe, which does not follow. Option C checks two sections by position in the document rather than checking the sections that actually contain unverified, case-specific claims.

  24. 58. A customer-analytics summary states "churn fell to 4.2 percent last quarter," when the churn dashboard actually shows 5.8 percent; every other statement in the report is correct, the tone is appropriate, and all required sections are present. Which evaluation finding is most precise?

    • A. The output has an accuracy problem
    • B. The output has a completeness problem
    • C. The output has an audience-fit problem
    • D. The output has a hallucination problem
    Show answer & explanation

    Answer: A
    One statement in the report is factually false against the actual dashboard figure, while every section is present and the tone fits the reader, so the precise finding is an accuracy problem, option A. Option B would require a missing required element, and nothing is missing here. Option C would require a tone or detail-level mismatch for the reader, and neither is present. Option D fits fabricated content invented with no basis; a wrong number drawn from misreading a real dashboard is a factual error grounded in a real source, which is more precisely an accuracy defect than an invented one.

  25. 59. A nonprofit comms coordinator has two versions of the same Claude-drafted impact report coming up: one for a public newsletter and one attached to an internal board memo. Before either goes out, what should the coordinator do?

    • A. Approve both versions after one read-through, since the coordinator wrote the original prompt itself
    • B. Define criteria such as accuracy, tone, and completeness, then check both against a small test set
    • C. Approve either version if it "feels right" and roughly matches last year's newsletter tone and voice
    • D. Skip evaluation on the internal version entirely, since it will not be seen by the general public
    Show answer & explanation

    Answer: B
    Evaluation guidance calls for defining measurable success criteria and testing against them before something ships, rather than approving on a read-through; that is option B, applied to both versions before either is used. Option A substitutes one person's impression for a defined check. Option C uses a vague, subjective feeling and a prior year's tone as the bar, neither of which is a measurable criterion. Option D treats internal distribution as low-risk enough to skip evaluation, but a board memo with inaccurate or incomplete figures carries its own real consequences.

  26. 60. A marketing analyst has Claude draft 40 product descriptions from one spec sheet and needs a scalable way to check that materials, dimensions, and price were not altered from the spec sheet before bulk-publishing them. What is the best approach?

    • A. Trust descriptions that include more product photos, since more visual detail suggests more careful drafting
    • B. Approve any description that stays under a set word count, since shorter drafts are less likely to add invented detail
    • C. Spot-check a sample by exact-matching each description's fields against the spec sheet, expanding the check on errors
    • D. Ask Claude to grade its own batch of descriptions for factual drift from the original spec sheet
    Show answer & explanation

    Answer: C
    Materials, dimensions, and price are precise, categorical fields, which is exactly what exact-match checking suits, and sampling first with expansion on failure keeps the check scalable; that is option C. Option A and option B both use a surface trait, photo count or word count, that has no logical connection to whether the stated facts match the spec sheet. Option D has the model that produced the descriptions also judge whether they drifted from the source, which is not an independent check.

  27. 61. An auditor receives a Claude-drafted memo interpreting a new accounting standard and recommending a treatment for a specific client transaction that will feed into a signed audit opinion. How much independent verification does this output need before the auditor relies on it?

    • A. Only verification triggered if a junior staff member happens to raise a concern about the memo later
    • B. None at all, since the memo's chain of reasoning is internally logical and easy to follow start to finish
    • C. Verification against the standard's actual text, proportional to what the signed opinion depends on
    • D. None beyond a read-through, since the memo already cites the standard by its exact section number
    Show answer & explanation

    Answer: C
    The verification an output needs scales with the stakes and novelty of what it will be used for; a memo feeding a signed opinion needs its interpretation checked against the actual standard and firm guidance, which is option C. Option D treats a section citation as if citing it were the same as it being applied correctly. Option B treats internal logical consistency as proof of correctness, when a reasoned argument can still start from a misreading of the standard. Option A makes verification contingent on someone else happening to notice a problem, rather than being a defined step before reliance.

  28. 62. A customer-support ops manager is comparing a Claude-drafted knowledge-base article against the existing human-written article on the same topic, deciding whether to replace the original. What is the right way to run the comparison?

    • A. Define criteria first, such as accuracy, completeness of steps, and readability, then score both articles
    • B. Replace the human-written article automatically whenever the Claude draft turns out to read shorter
    • C. Let support agents vote informally in a shared chat channel, with no defined criteria to vote against
    • D. Keep whichever article currently ranks higher in internal search results, regardless of its actual content
    Show answer & explanation

    Answer: A
    Comparing two outputs meaningfully starts with defined criteria applied to both, which is option A: accuracy against the product documentation, whether every step is covered, and whether it reads clearly. Option B uses length as a proxy for quality, which can favor an article that is shorter because it skipped a step. Option C collects opinions with no shared standard, so agents could be reacting to different things. Option D uses a search-ranking signal that reflects indexing and past traffic, not whether the article's content is correct or complete.

  29. 63. An investor-relations associate reviews a Claude-drafted summary of a competitor's earnings call, which states a specific forward guidance number in one sentence. Before that number goes into an internal briefing, what should the associate do?

    • A. Trust the number since the summary reads professionally and cites the earnings call as its source
    • B. Check the guidance number against the actual transcript or press release before including it
    • C. Attribute the figure generally to "recent reporting" instead of confirming it against the call
    • D. Ask Claude for its confidence level in the number and treat a stated high confidence as verification
    Show answer & explanation

    Answer: B
    A specific number attributed to an earnings call needs to be checked against the actual transcript or release before an internal briefing relies on it; that is option B. Option A treats professional-sounding prose and a named source as proof, neither of which confirms the figure is right. Option C changes the attribution to something vaguer without resolving whether the number itself is correct. Option D substitutes the model's self-reported confidence for an independent check, and a stated high confidence is not evidence the figure is accurate.

  30. 64. A government-affairs analyst gets a Claude-drafted summary of a proposed bill that states its estimated ten-year fiscal impact as "$4.3 billion," attributed to the official budget office estimate. Before that figure is used in a client briefing, what should the analyst do?

    • A. Use the figure as stated, since it is attributed to a named, credible source
    • B. Broaden the figure to "several billion dollars" so an unverified exact number is not repeated
    • C. Look up the official budget office estimate directly and confirm the $4.3 billion figure matches it
    • D. Ask Claude to restate its source for the figure and treat a consistent restatement as confirmation
    Show answer & explanation

    Answer: C
    Naming a credible source is not the same as the figure correctly reflecting what that source says, so the number needs to be checked against the actual estimate before a client briefing depends on it; that is option C. Option A accepts the attribution as sufficient without reading the underlying estimate. Option B avoids repeating a specific number without resolving whether it, or any other figure, is correct. Option D asks the model to repeat its earlier claim, which confirms consistency with itself, not accuracy against the budget office's actual publication.

Product and Model Selection

19 questions
  1. 65. A developer needs an assistant to read a codebase, edit several files, and run the test suite as part of fixing a bug, all within their own repository. Which product surface is built for that job?

    • A. A Claude Project holding the repository as uploaded knowledge, so every chat in the project can reference the code while the developer edits it manually
    • B. Claude Code, since it reads a codebase, edits files, and runs commands, available in the terminal, IDE extensions, a desktop app, and on the web
    • C. Claude Cowork, since it works directly in a user's files and connected apps as a working session, the same description Anthropic gives to Claude Code
    • D. An Artifact opened in the same chat, since artifacts support in-place editing and version history for code the developer is likely to reuse
    Show answer & explanation

    Answer: B
    Claude Code is the agentic coding tool that reads a codebase, edits files, runs commands, and integrates with dev tools, available across the terminal, IDE extensions, a desktop app, and the web, which is exactly this bug-fix workflow: option B. Option A's Project knowledge base lets chats reference uploaded files, but it does not edit the repository or run the test suite; the developer would still do that work by hand. Option C describes Cowork accurately as a working session in a user's files and connected apps, but Anthropic distinguishes Cowork's general office work from Claude Code's developer-focused agentic coding inside a codebase, which is what running a test suite requires. Option D's artifacts support in-place editing and version history for content in the chat window, but they do not execute commands or run a test suite against a repository.

  2. 66. An operations manager wants an agent to reorganize contract files in Google Drive, draft the accompanying emails in Gmail, and route final versions through DocuSign, without touching a code repository. Which surface fits this working session?

    • A. Claude Code, since its MCP connections can reach Google Drive, Gmail, and DocuSign the same way any other agentic surface can
    • B. A single chat with each contract file pasted in turn, since the task only needs short back-and-forth replies about each document
    • C. Claude Cowork, described as 'Claude Code for the rest of your work,' which works directly in a user's files, folders, and connected apps such as Google Drive, Gmail, and DocuSign
    • D. A Claude Project configured with a Google Drive connector, since Team and Enterprise projects can be shared with Can view or Can edit permissions across every folder the connector reaches
    Show answer & explanation

    Answer: C
    Anthropic describes Claude Cowork as 'Claude Code for the rest of your work,' built to work directly in a user's files, folders, and connected apps such as Google Drive, Gmail, and DocuSign rather than a chat back-and-forth, which matches this multi-app task: option C. Option A names a real connection method, MCP, but Claude Code is positioned as a developer-focused agentic coding tool for a codebase, not the office-file working session this manager needs. Option B loses the direct file-and-app action Cowork is built for, and pasting dozens of contracts one at a time does not scale to reorganizing a folder or routing signatures. Option D's Project sharing permissions govern who can view or edit a project's knowledge; the described capability to act on files and route them through DocuSign as a working session belongs to Cowork, not a Project's connector.

  3. 67. Engineers want to embed automatic ticket replies inside their own support-ticket backend, calling a lookup-order-status function and returning a reply without any person opening a Claude app to do it. Which approach fits?

    • A. A shared Claude Project with the backend's lookup logic documented as project knowledge, since every chat reply would then reference the same source
    • B. Claude Cowork connected to the ticket system through a connector, running as an unattended background session inside the desktop app
    • C. Claude Code invoked from a terminal script on a schedule, since Routines already run recurring jobs like PR review in the cloud
    • D. The Claude API with a custom lookup-order-status tool defined, so the backend calls it directly and Claude returns a tool_use block the backend executes
    Show answer & explanation

    Answer: D
    Tool use lets the API call functions the application defines: the backend sends a tools array, Claude responds with a tool_use block naming the function and arguments, the backend executes it, and returns a tool_result, all without a person opening a Claude app; that is option D. Option A's Project knowledge is read within chat conversations by people using the app, not invoked programmatically from a separate backend's automatic reply loop. Option B's Cowork is a working session inside Anthropic's own desktop, web, or mobile app acting on a user's files and connected apps, not a headless component embedded in another system's request-response cycle. Option C's Routines run recurring Claude Code jobs such as a scheduled PR review inside a codebase; they are not built for a per-ticket backend integration returning replies to a support system.

  4. 68. A workflow sends the same long system prompt, tool definitions, and reference document on every one of ten thousand requests a day, with only the final user question changing each time. What should the team enable to cut cost and latency?

    • A. Prompt caching with an explicit breakpoint after the stable prefix, so repeated requests read that prefix from cache instead of reprocessing it
    • B. The Batch API for every request, since its 50% discount applies to the whole prompt regardless of how much of it repeats between requests
    • C. A switch to Claude Haiku 4.5 for all ten thousand requests, since a smaller model always costs less to reprocess the same repeated prefix
    • D. A 1-hour cache TTL set on Claude Fable 5.1 specifically, since only the largest current model supports caching a repeated prefix
    Show answer & explanation

    Answer: A
    Prompt caching is built for exactly this pattern: a stable long system prompt, tool set, or reference document reused across many requests with only the final turn changing, cached at a breakpoint and read back at roughly a tenth of the base input price; that is option A. Option B's Batch API discount is about tolerating asynchronous processing, not about the prompt repeating; it does not specifically target the reprocessing cost of an unchanged prefix, and this workflow returns replies per request rather than overnight. Option C changes model size, but every model still reprocesses the full repeated prefix at full price without a cache breakpoint, so a smaller model does not remove the repeated-processing cost. Option D is not model-specific: any of the current models supports caching, and the 1-hour TTL is simply the higher-priced alternative to the 5-minute default, not a Fable 5.1 exclusive.

  5. 69. A team needs thousands of short, routine reply drafts, and speed and cost matter more than deep reasoning. What selection principle best fits?

    • A. Use a faster, lower-cost model that meets the tested quality threshold
    • B. Send all drafts to Claude Haiku 4.5 without evaluating a sample, since the task repeats
    • C. Route every reply to Claude Fable 5.1 at high effort to maximize draft quality
    • D. Pick Claude Opus 5 because the top tier name signals the best fit
    Show answer & explanation

    Answer: A
    Domain 3 aligns model selection with cost, speed, and quality. Anthropic's model guidance recommends starting efficiency-first for high-volume, straightforward tasks: begin with Claude Haiku 4.5, test on a sample, and upgrade only if a capability gap appears, which is option A. Option C pays the highest per-token price and the slowest latency in the lineup for drafts that need no deep reasoning. Option D chooses by tier label rather than by measured fit. Option B picks a plausible model but skips the evaluation that proves it meets the threshold.

  6. 70. A recurring research project needs stable instructions and a maintained set of reference documents. Which product feature is the best starting point?

    • A. A new standalone chat per task, with memory carrying the references
    • B. A Research run each time, re-gathering the reference set from the web on demand
    • C. A Claude Project configured with instructions and knowledge sources
    • D. A published Artifact that embeds the confidential reference documents for reuse
    Show answer & explanation

    Answer: C
    Projects hold two durable things: project instructions and a project knowledge base that every chat in the project reads, which is exactly what recurring research with a stable brief needs; hence option C. Option A leans on memory, which saves topics Claude notices rather than a curated document set, and each project has its own memory space anyway. Option B rebuilds the reference set from the open web on every run, so the sources drift and are never maintained. Option D publishes confidential documents into a shareable artifact, a data-handling failure, not a workspace.

  7. 71. A long conversation now contains outdated assumptions that keep influencing new answers. Which action is most appropriate?

    • A. Paste earlier chats into the thread so Claude has even more history to weigh
    • B. Summarize the valid context and restart with a clean, explicit brief
    • C. Drop the task requirements so nothing conflicts with the earlier turns
    • D. Keep the thread going and trust the 1M-token context window to outrank old turns
    Show answer & explanation

    Answer: B
    Domain 3 covers context limits and memory: knowing when to restart, summarize, or persist. Stale assumptions in a long thread keep steering answers, so option B carries forward only what is still true and states the task fresh. Option D mistakes capacity for relevance; a larger context window still contains the outdated turns and gives them weight. Option A adds more history, including more stale material, to the problem. Option C removes the requirements that define the task while leaving the outdated assumptions in place, which inverts the fix.

  8. 72. An analyst must choose between a quick chat response and a structured artifact for a stakeholder deliverable. What should drive the choice?

    • A. Whether the stakeholder will accept the first draft unreviewed
    • B. Whether the artifact panel looks better in a screen share
    • C. A team rule that every deliverable uses the same format
    • D. How the audience will review, reuse, and revise the output
    Show answer & explanation

    Answer: D
    Domain 2 includes selecting output formats: artifacts, inline text, or structured data. Claude creates an artifact for content that is substantial, self-contained, and likely to be edited or reused; a quick inline answer suits a one-time reply. So the deciding factor is option D. Option B is appearance, not workflow. Option C forces one format onto tasks with different review and reuse needs. Option A is the wrong goal: a stakeholder deliverable should be reviewed regardless of format, and the format choice does not change that duty.

  9. 73. A platform team's evaluation set shows Claude Opus 5 at higher effort still misses steps on a multi-week refactor spanning dozens of interdependent services. Which model should the team evaluate next for this specific workload?

    • A. Switch to Claude Sonnet 5, since it offers the best combination of speed and intelligence for everyday development tasks
    • B. Switch to Claude Haiku 4.5, since its near-frontier intelligence at the lowest per-token cost should still clear the eval bar
    • C. Evaluate Claude Fable 5.1, which Anthropic positions for demanding reasoning and long-horizon agentic work once Opus 5 at higher effort still falls short
    • D. Rerun Claude Opus 5 with thinking disabled, since removing the reasoning overhead usually recovers the steps a long, interdependent multi-service refactor misses
    Show answer & explanation

    Answer: C
    Anthropic's own model guidance says to start with Claude Opus 5 for most workloads and move to Claude Fable 5.1 for demanding reasoning and long-horizon agentic work, or when evals on Opus 5 at higher effort still fall short, which is exactly this team's evidence. Option A moves to Sonnet 5, the model built for everyday speed and cost efficiency, a step down in reasoning depth from the model that already fell short. Option B moves to Haiku 4.5, the fastest and cheapest model with a smaller 200K context window and no adaptive-effort control, even less suited to a long, interdependent refactor. Option D removes thinking rather than adding capability; Opus 5 only allows disabling thinking at effort high or lower, and cutting the deliberation the eval showed was needed does not recover missed steps.

  10. 74. A support team runs thousands of routine ticket classifications a day on Claude Haiku 4.5. A sample review finds it reliably misses tickets that need a nuanced escalation flag buried in ambiguous wording. What is the appropriate next step?

    • A. Keep Haiku 4.5 and add more few-shot examples to the same prompt, since a faster and cheaper model should always be preferred for every high-volume workload regardless of the error the sample review found
    • B. Switch the full ticket volume straight to Claude Fable 5.1, since it is Anthropic's most capable model and will not miss an escalation again
    • C. Turn on Batch API processing for the same Haiku 4.5 requests, since the 50% discount will offset the cost of the escalations it misses
    • D. Test Claude Sonnet 5 on the same sample, since a demonstrated capability gap justifies moving up from the fastest model rather than staying on it or jumping to the top tier
    Show answer & explanation

    Answer: D
    Anthropic's model-selection principle is to start with the fastest, cheapest model that meets a tested quality bar and upgrade only if a capability gap appears, rather than defaulting to the top-tier model by name alone. The sample review found exactly that gap, so option D tests the next tier up. Option A keeps the model that already failed the eval; more examples do not add the reasoning depth Haiku 4.5's manual, non-adaptive thinking lacks for ambiguous escalation cues. Option B skips the incremental step and pays Fable 5.1's $10/$50 per-MTok rate, the highest in the lineup, before confirming a mid-tier model cannot close the gap. Option C's batch discount lowers cost per token; it does nothing to fix a demonstrated accuracy problem in what the model decides to flag.

  11. 75. An analyst must extract every clause referencing supplier liability from a single 700,000-token vendor contract archive in one pass, a task that does not require deep multistep reasoning. Which model choice fits both the context requirement and the cost profile?

    • A. Claude Fable 5.1, since demanding, long-horizon work always calls for the most capable and most expensive model regardless of the task
    • B. Claude Haiku 4.5, since it is the fastest and cheapest model in the lineup and should be tried first regardless of the document's length
    • C. Claude Opus 5, since only the model Anthropic recommends as the default starting point for most workloads can be trusted with a single-pass extraction from an archive this large
    • D. Claude Sonnet 5, since its 1M-token context window covers the archive and its price undercuts Opus 5 and Fable 5.1 for a task that does not need their deepest reasoning
    Show answer & explanation

    Answer: D
    Fable 5.1, Opus 5, and Sonnet 5 all share a 1M-token context window, so the extraction fits any of them, and the task is a straightforward pass rather than demanding reasoning, so Sonnet 5's lower price is the fitting choice: option D. Option B fails outright: Haiku 4.5's context window is 200K tokens, well short of 700,000, so it cannot hold the archive at all no matter how cheap or fast it is. Option C treats Opus 5's status as a good general starting point as a requirement for large documents, but Sonnet 5's window already covers the archive at a lower per-token price. Option A applies the guidance for demanding, long-horizon agentic work to a single-pass extraction that needs neither Fable 5.1's reasoning depth nor its $10/$50 per-MTok price.

  12. 76. A finance team needs to classify ten thousand independent expense-report line items overnight, with no one waiting on an individual response and the whole batch due only by morning. Which approach minimizes cost?

    • A. Submit all ten thousand items as fast as possible through the standard real-time API on Claude Opus 5, since speed matters most for a large batch
    • B. Submit the requests through the Batch API, which prices at roughly half the base per-token rate for workloads that can tolerate asynchronous processing
    • C. Enable a 1-hour prompt cache on each request, since caching always cuts cost by the same margin the Batch API offers for large workloads
    • D. Raise the organization's requests-per-minute usage tier first, since a higher tier lowers the per-token price charged for high-volume batches
    Show answer & explanation

    Answer: B
    The Batch API prices at about half the base per-token rate specifically for workloads that can tolerate asynchronous processing, and an overnight batch with no one waiting on an individual reply is that case exactly: option B. Option A pays the standard real-time rate on the most expensive model in the lineup for a task with no latency requirement, the precise situation batch pricing exists to discount. Option C's caching discount applies to a repeated shared prefix read from cache; ten thousand distinct, independent line items have no long common prefix to cache, and its discount margin is not interchangeable with the Batch API's. Option D's usage tier governs requests-per-minute, input-tokens-per-minute, and output-tokens-per-minute limits, not the per-token price, so raising it would not lower the bill.

  13. 77. An engineer asks Claude Sonnet 5 to debug a failure that could stem from several interacting causes, wants Claude to work through hypotheses before answering, and does not want to hand-manage a fixed token budget for that reasoning. What should they rely on?

    • A. A fixed budget_tokens cap set manually for extended thinking, since that is described as the current mechanism on Claude Sonnet 5
    • B. Prefilling the assistant's final turn with a '<thinking>' tag so Claude continues directly into its visible reasoning before the answer
    • C. Adaptive thinking, which lets Claude Sonnet 5 decide whether and how much to think based on an effort setting and the complexity of the query
    • D. Manual chain-of-thought prompting asking Claude to separate <thinking> from <answer> tags, since that is the most reliable technique on current models
    Show answer & explanation

    Answer: C
    On current models including Sonnet 5, thinking is adaptive: the model decides whether and how much to think based on an effort setting and the query's complexity, with no fixed budget for the engineer to manage; that is option C. Option A's manual budget_tokens cap is the older, deprecated mechanism, not the current one on Sonnet 5. Option B's prefilled assistant response is no longer supported starting with Claude 4.6-generation models and returns an error rather than starting a reasoning block. Option D's manual chain-of-thought prompting is described as a fallback for models or configurations where thinking is off, not the most reliable technique on a model whose adaptive thinking is already available.

  14. 78. A team running Claude Haiku 4.5 wants to increase its reasoning depth for a subset of harder requests by raising the model's effort parameter, the same way they already do on Claude Sonnet 5. What should they know before making that change?

    • A. Haiku 4.5 ignores the effort parameter silently and keeps its adaptive thinking at the default level regardless of the value sent
    • B. Haiku 4.5's context window is 1M tokens like Sonnet 5's, so raising effort mainly affects context usage rather than reasoning depth
    • C. Raising effort on Haiku 4.5 costs the same as switching that same request to Claude Opus 5, since both models are described as adding an identical fixed per-token reasoning surcharge to every request
    • D. Haiku 4.5 uses manual extended thinking rather than adaptive thinking and does not support an effort parameter, so the team needs a different control or a different model for that subset
    Show answer & explanation

    Answer: D
    Claude Haiku 4.5's thinking is extended and manual, not adaptive, and it does not support an effort parameter at all, so the team's plan will not work on this model as written: option D. Option A invents a silent fallback to an adaptive default that Haiku 4.5 does not have, since it has no adaptive thinking mode to fall back to. Option B is factually wrong: Haiku 4.5's context window is 200K tokens, materially smaller than the 1M-token window on Fable 5.1, Opus 5, and Sonnet 5, and window size is unrelated to whether an effort parameter exists. Option C invents a shared surcharge; Haiku 4.5 is priced at $1/$5 per MTok input/output and Opus 5 at $5/$25, distinct price points with no documented equivalence for raising effort.

  15. 79. A lead engineer needs three unrelated modules in a large repository refactored at the same time, each independent of the others, and wants the work done inside Claude Code as quickly as possible. Which Claude Code capability fits?

    • A. Subagents, so a lead agent can spawn multiple agents to work the three independent modules in parallel and merge the results when each finishes
    • B. Hooks, so a shell command runs automatically before or after each edit to enforce the same refactor pattern consistently across all three modules
    • C. A single CLAUDE.md update describing all three modules in detail, so one sequential session covers the whole refactor faster than before
    • D. Routines, so the three module refactors run together as a recurring scheduled job in the cloud once a week until they are finished
    Show answer & explanation

    Answer: A
    Claude Code subagents let a lead agent spawn multiple agents to work on different parts of a task in parallel and merge the results, useful for isolated, independent workstreams, which is exactly three unrelated modules: option A. Option B's hooks run an automatic step such as linting around edits; they enforce consistency, they do not split independent work across parallel agents. Option C's CLAUDE.md sets standing project context read at the start of a session; describing all three modules there does not make one sequential agent work them any faster. Option D's Routines are scheduled, recurring cloud runs such as a weekly dependency audit, not a mechanism for parallelizing a one-time refactor the engineer wants finished now.

  16. 80. Several engineers on a team keep re-explaining the same multi-step deploy-to-staging process to Claude Code in slightly different words each time they need it run. What should the team create so the process is defined once and reused consistently?

    • A. A hook that runs the deploy script automatically after every commit anyone on the team makes, regardless of who is committing or what changed
    • B. A Skill, such as a shared /deploy-staging command, packaging the multi-step workflow so the whole team defines and reuses the same process
    • C. A CLAUDE.md entry listing the deploy steps in prose, trusting each engineer to phrase the request identically to how the file describes it
    • D. A subagent dedicated to deployment, spawned automatically in parallel with each engineer's own main coding session every time one starts
    Show answer & explanation

    Answer: B
    Skills are reusable, packaged workflows, such as a shared /deploy-staging command, that let a team define a process once and reuse it consistently instead of re-describing it each time: option B. Option A's hook enforces an automatic, non-negotiable step around every commit regardless of intent, which is a different problem from giving engineers one shared, invocable deploy command they choose to run. Option C keeps the process as prose in a file read at session start, still asking each engineer to phrase a request in a way that reaches it, exactly the inconsistency the team wants to eliminate. Option D's subagents are for isolated, independent parallel workstreams, not for packaging one shared, repeatedly invoked deployment procedure.

  17. 81. A team wants a linter to run automatically before every commit Claude Code makes, with the step guaranteed regardless of whether Claude remembers to include it in its plan. Which Claude Code feature enforces that?

    • A. A CLAUDE.md instruction telling Claude to always lint before committing, read at the start of every session in that repository
    • B. Auto memory, since Claude Code saves learnings across sessions as it works and would eventually remember to lint every time
    • C. Hooks, which run shell commands such as a linter before or after Claude Code actions, enforcing the step regardless of what the model decides
    • D. A subagent dedicated to linting, spawned automatically in parallel with the main coding session on every commit the engineer makes to that repository
    Show answer & explanation

    Answer: C
    Hooks run shell commands before or after Claude Code actions, such as auto-formatting after every edit or running lint before a commit, and are the way to enforce an automatic, non-negotiable step distinct from an instruction the model could skip: option C. Option A's CLAUDE.md sets standards and context Claude reads at session start, but it remains an instruction the model could still skip under a competing priority, not a guarantee. Option B's auto memory saves learnings across sessions as Claude works; it is not a mechanism for compelling a specific command to run before a specific action. Option D's subagents split independent work into parallel workstreams; they do not gate the very commit already in progress on a required check.

  18. 82. An analyst wants Claude to read open Jira tickets and post a summary to a Slack channel as part of an agent workflow, without the team building custom integration code for each of the two systems. What should they use?

    • A. A Claude Project with Jira and Slack export files uploaded manually each morning as static project knowledge for every chat to reference
    • B. Structured Outputs configured to match Jira's ticket schema exactly, since that guarantees the response Claude returns is valid JSON
    • C. Manual chain-of-thought prompting asking Claude to list the Jira tickets and draft the Slack summary in separate labeled sections
    • D. The Model Context Protocol, an open standard connecting Claude to external tools and data sources such as Jira and Slack directly
    Show answer & explanation

    Answer: D
    The Model Context Protocol is an open standard for connecting Claude to external tools and data sources such as Google Drive, Jira, and Slack without custom integration code per system, which is exactly what this workflow needs: option D. Option A's uploaded exports are static and one-directional, stale as soon as a ticket updates, and unable to post a message back into Slack. Option B's Structured Outputs shapes the JSON schema of Claude's own response; it has no mechanism to read a live Jira ticket or write into a Slack channel. Option C's chain-of-thought prompting organizes Claude's reasoning in labeled sections of a single reply; it does not connect to either external system or move any data between them.

  19. 83. A backend service parses Claude's reply as JSON and previously relied on prefilling the assistant's last turn with a stray opening brace to force JSON-only output. That prefill trick now fails on the newest models. What should replace it?

    • A. Structured Outputs, which constrains the response to conform to a given JSON schema without needing a prefilled partial response at all
    • B. A longer conversation history, so repeated examples of valid JSON in earlier turns eventually train this single request to comply on its own
    • C. Claude Cowork, since it produces real outputs directly in a user's files and connected apps instead of chat text a backend has to parse
    • D. Manual chain-of-thought prompting that separates a <thinking> block from an <answer> block, then parsing only the text inside <answer>
    Show answer & explanation

    Answer: A
    Structured Outputs constrains Claude's response to conform to a given JSON schema and is the modern, reliable way to get machine-parseable output, explicitly replacing the older trick of prefilling a partial response like an opening brace; that is option A, and it is also Anthropic's stated migration path now that prefilled last-turn messages return an error on 4.6-generation-and-later models. Option B's longer history is not a documented fix and does not constrain the final response to a schema, so malformed output can still slip through. Option C's Cowork is a working session that acts on a user's own files and connected apps; it has no role in a backend service's own JSON-parsing request-response pipeline. Option D's tagged reasoning separates thinking from a final answer in prose, but the answer block itself is not schema-constrained and can still fail to parse as valid JSON.

Troubleshooting and Optimization

4 questions
  1. 84. A prompt that worked last month now produces inconsistent reports. What is the best first troubleshooting step?

    • A. Compare inputs, instructions, sources, expected format, and recent workflow changes to isolate the variable
    • B. Regenerate the prompt from scratch with a prompt-generator tool before reproducing the failure
    • C. Add several few-shot examples, switch on extended thinking, and change the model in one revision
    • D. Assume the model changed and open a support ticket before checking what else in the workflow moved
    Show answer & explanation

    Answer: A
    Diagnosis starts by making the failure observable and changing one thing at a time; that is option A. A report that worked and now does not usually reflects a changed input, source document, or instruction, and the comparison finds which. Option B discards the evidence, and a regenerated prompt may reintroduce the same fault. Option C changes three variables at once, so even a fix teaches nothing about the cause. Option D fixes on one suspect first; a model update is one possibility among several, and the cheaper checks come earlier.

  2. 85. Claude follows the requested tone but repeatedly omits one section of a report. Which change is most targeted?

    • A. Remove the report template so Claude decides the sections for itself each time
    • B. Replace every reference document in the project's knowledge with newer versions
    • C. Add an explicit section checklist and require a completeness check before finalizing
    • D. Raise the effort level and ask for a more creative draft without changing the outline
    Show answer & explanation

    Answer: C
    The observed fault is structural completeness, so the targeted fix names the sections and verifies them: option C. Anthropic's prompting guidance is to control the format explicitly and state what a complete output contains. Option B changes the sources, which affect content accuracy, not whether a section appears. Option D adds reasoning depth and creative license to a problem of omission; more thinking does not add a section nobody asked for. Option A removes the only structural cue and makes omissions more likely, not fewer.

  3. 86. A workflow's output is accurate, but reviewers spend time reformatting it for the same template every week. What is the best optimization?

    • A. Add a second reviewer to share the reformatting without changing what Claude produces
    • B. Specify the reusable template and validate that the generated structure matches it
    • C. Cut the fact-checking step, since the output has been accurate for several weeks
    • D. Ask for longer prose each week so reviewers have more text to fit into the template
    Show answer & explanation

    Answer: B
    Optimization removes repeated low-value work while keeping quality controls. Reformatting every week is a stable, describable step, so the fix is to put the template in the instructions and check conformance: option B. Option C trades a quality control for time and does not touch the actual bottleneck. Option D increases the volume reviewers must reshape. Option A spreads the manual work across more people instead of eliminating it, raising cost for the same output.

  4. 87. After a successful prompt revision, what should the team do to make the improvement persist?

    • A. Keep the fix in the associate's own chat history and rely on memory to carry it into the team's work
    • B. Delete the earlier evaluation criteria so the new prompt is not judged against the old standard
    • C. Apply the fix to every workflow immediately and skip retesting, since it already worked once
    • D. Update the shared instructions or template, document the reason, and test it on representative cases
    Show answer & explanation

    Answer: D
    A durable improvement lives in the maintained configuration, not in one conversation: option D puts it in the shared project instructions or template, records why, and checks it on representative inputs before everyone relies on it. Option A strands the fix in personal history; memory is per user and per project, so colleagues never receive it. Option B removes the yardstick that showed the fix worked, so future regressions go unnoticed. Option C generalizes from one success and skips the testing that distinguishes a fix from a lucky run.

Workflow Integration and Solution Design

13 questions
  1. 88. An HR team's recruiters each write their own prompt for screening-question summaries, so quality and structure vary widely between recruiters. What should the team do to make the process consistent?

    • A. Ask every recruiter to copy the best-performing recruiter's chat history into their own account each time a role opens
    • B. Let each recruiter keep customizing their own prompt, since screening styles differ by role
    • C. Store the standard prompt in a single recruiter's personal project so others can ask to see it
    • D. Package the process as a shared Skill the whole team can invoke so it is defined once and reused consistently
    Show answer & explanation

    Answer: D
    Domain 4 covers packaging a workflow so it runs the same way across a team instead of depending on individual habit. A Skill is a reusable, packaged workflow a team can share so a process is defined once and reused consistently, which is option D. Option B keeps the exact inconsistency the team is trying to fix, since letting each recruiter customize restates the current failure as a plan. Option A copies conversation history, which is personal and not a shareable, invocable process definition. Option C stores the prompt in one person's private project, so the rest of the team still depends on that one recruiter being reachable rather than on a workflow everyone can run directly.

  2. 89. A DevOps engineer wants Claude Code to read open Jira tickets and update a deployment tracking board as part of a release pipeline, without manually copying ticket details between apps. What should they set up?

    • A. Connect Claude Code to the Jira and deployment-board systems through MCP servers so it can read and write them directly
    • B. Paste each Jira ticket's text into the chat by hand before every release so Claude has the current status of every open item
    • C. Ask Claude to guess the current ticket status from the release notes instead of checking the tracker
    • D. Give Claude a single hook that only formats release notes, and check Jira separately by hand
    Show answer & explanation

    Answer: A
    Domain 4 covers connecting Claude Code to the external systems a workflow actually depends on. The Model Context Protocol lets Claude Code connect to servers such as a ticketing system, so it can read and write Jira and a deployment board directly as part of the pipeline, which is option A. Option B keeps the manual copying the engineer wants to remove, just moved into the chat window. Option C has Claude infer status instead of reading the source system, producing a guess where a live lookup exists. Option D uses a hook for the wrong purpose; a hook enforces a fixed script action like reformatting text, it does not give Claude read or write access to an external ticketing or tracking system.

  3. 90. A legal operations team wants Claude to read redline comments across dozens of contract files stored in a shared drive, propose consistent edits, and route the finished draft through a signing tool, while an attorney still signs off before anything is sent. Which setup fits?

    • A. A single chat where each contract is pasted in one at a time, with no connector to the drive or the signing tool
    • B. A Claude Cowork session connected to the drive and the signing tool, with attorney sign-off kept before sending
    • C. An Artifact containing all the redlined contracts, published and shared with the attorney for review
    • D. A project instruction telling Claude to sign and send contracts once the redlines look consistent
    Show answer & explanation

    Answer: B
    Domain 4 covers matching the integration surface to a multi-file, multi-app working session while keeping the required human control. Claude Cowork works directly in a user's files, folders, and connected apps such as a shared drive and a signing tool such as DocuSign, which fits dozens of contracts and an external signing step; keeping attorney sign-off before sending preserves the needed check, which is option B. Option A drops the connectors the team explicitly wants, back to one file at a time with manual copying. Option C uses an artifact, a side panel for a single self-contained document, not a mechanism for working across many drive files and an external signing system. Option D removes the attorney's sign-off and lets Claude finalize contracts, exactly the control the team wants to keep.

  4. 91. A retail ops team is automating purchase-order drafting through a tool connected to a supplier system. Draft purchase orders under $500 rarely need changes, but a mis-sized order above $25,000 has previously caused a warehousing problem. Where should the mandatory human review sit?

    • A. On every draft purchase order regardless of size, so nothing reaches the supplier unseen
    • B. Only on purchase orders under $500, since those are the ones generated most often
    • C. On purchase orders above the $25,000 threshold, where a sizing error has real downstream cost
    • D. Nowhere, once the supplier system confirms the order was received without an error message
    Show answer & explanation

    Answer: C
    Domain 4 places a control at the step where an error would cause harm, sized to the actual risk. The purchase order is submitted through a client tool the team's own application executes, and that call is exactly where a review gate can be inserted; a mis-sized order above the threshold has already caused a warehousing problem, so option C puts the required review there while letting routine small orders move faster. Option B reviews the low-stakes, high-volume orders and leaves the costly ones unchecked, inverting the risk. Option A reviews everything at the same rate, spending scarce reviewer time on orders that rarely need a change. Option D treats a successful system receipt as proof the quantity and price were correct, but a confirmation only means the order arrived, not that its size was right.

  5. 92. A team wants to add Claude to a customer-escalation process. What should it define before automating any step?

    • A. The exact wording of the escalation replies Claude will send
    • B. Which Cowork permission mode, Manual, Auto, or Skip, each step will run under
    • C. A go-live date and the connectors to enable before the current process is reviewed
    • D. Inputs, decision points, risks, owners, handoffs, and success measures
    Show answer & explanation

    Answer: D
    Domain 4 starts with requirements and use-case analysis: map the process before changing it. Option D names what has to be known to decide where Claude assists and where a person stays accountable. Option A designs the output before the process; wording is downstream of decision points and owners. Option B is a configuration choice that presupposes the steps are already defined; picking Manual, Auto, or Skip approval before the map exists is premature. Option C schedules and tools a launch for a process nobody has yet examined.

  6. 93. Claude drafts meeting summaries well, but action owners are sometimes assigned incorrectly. What is the best workflow change?

    • A. Distribute every summary automatically, since most owner assignments are correct
    • B. Remove the owner and deadline fields so the summaries contain no assignments
    • C. Add a project instruction telling Claude to guarantee that every owner is correct
    • D. Require a human participant to confirm owners and deadlines before distribution
    Show answer & explanation

    Answer: D
    Domain 4 places a control where an error would do harm. Misassigned owners create missed work, so option D inserts a focused check at the distribution step while keeping the drafting gain. Option A accepts a known error rate on the field that matters most. Option B removes the useful content instead of correcting it; a summary without owners does not drive action. Option C asks for a promise the model cannot keep; an instruction changes phrasing, not the model's ability to know who agreed to what in the room.

  7. 94. A stakeholder asks what value Claude adds to a research workflow. Which explanation is strongest?

    • A. It should replace the analysts and reviewers in the workflow, since Claude Cowork can carry a task through to a finished report
    • B. It guarantees that every claim in the research is accurate, because Research mode attaches citations to each finding
    • C. It can accelerate defined synthesis tasks, while source validation and final decisions remain assigned to named reviewers
    • D. It removes the need to define requirements, since a well-configured Project infers the brief from the uploaded documents
    Show answer & explanation

    Answer: C
    Domain 4 asks associates to communicate Claude's value and its limits. Option C names the task it speeds up, the benefit, and the controls that stay with people, which a stakeholder can hold the team to. Option B overstates: Research citations make claims easier to check; they do not make them true. Option D inverts the dependency; a Project applies a brief, it does not discover one, and vague requirements produce vague synthesis. Option A promises replacement of the reviewers who catch errors, which misrepresents both the tool and responsible use.

  8. 95. A pilot reduces drafting time but increases correction time. What should the team do next?

    • A. Measure total cycle time and error types, then redesign the weak step before scaling
    • B. Roll the pilot out to every team now, since drafting time was the target metric
    • C. Treat correction time as a reviewer problem outside the pilot, and report only the drafting gain
    • D. Freeze measurement at launch so the pilot is judged on the drafting result already recorded
    Show answer & explanation

    Answer: A
    Domain 4 measures workflow value end to end. A faster draft that needs more fixing may cost more overall, so option A looks at total cycle time, classifies the errors, and fixes the step that produces them before more teams inherit it. Option B scales a net loss because one local metric improved. Option C moves the cost off the books; correction time is part of the same workflow. Option D stops learning at the moment the data becomes useful, so the weak step would never be identified.

  9. 96. A customer-success lead is designing an escalation workflow where every ticket must be logged to the CRM before Claude drafts a reply, even during a busy queue. Which mechanism most reliably guarantees that step happens every single time?

    • A. Add a project instruction asking Claude to log the ticket first and then draft the reply
    • B. Turn on extended thinking so Claude reasons through the logging step before it answers
    • C. Leave the tool's triggering behavior on auto so Claude judges case by case whether logging is worth the time
    • D. Configure a Claude Code hook that runs the CRM logging command automatically before the drafting step runs
    Show answer & explanation

    Answer: D
    Domain 4 asks where to place a control that must never be skipped. A hook runs a shell command before or after a defined action, so the logging step executes outside the model's discretion every time; that is option D. Option A is an instruction, and an instruction is a request the model can still miss under load, which is exactly the failure the lead wants to close. Option B adds reasoning depth, not a guaranteed action; thinking harder about whether to log is not the same as logging. Option C keeps the default auto trigger, which lets Claude decide per ticket whether the tool is worth calling, the opposite of a non-negotiable step.

  10. 97. An operations manager has mapped a refund-approval process end to end. Drafting the customer-facing refund explanation is low risk, but approving the payout is not, since payout decisions are a finance matter. Where should the required human check point go?

    • A. Require human approval only on the drafted explanation, since customers read that text directly before any payout is decided
    • B. Skip human approval entirely once the workflow has run correctly for a month without incident
    • C. Require human approval at both steps equally, since any Claude output could contain an error
    • D. Require human approval only at the payout-approval step, and let Claude draft the explanation without a review gate
    Show answer & explanation

    Answer: D
    Domain 4 places a control where an error would cause harm, not evenly across every step. Payout approval is a finance decision, one of the Usage Policy's High-Risk Use Cases requiring a qualified professional to review it before it is finalized, so option D puts the required gate there and lets the low-risk draft move faster. Option C spends review effort on the draft explanation at the same rate as the payout, slowing the safe step without reducing the real risk. Option A puts the gate on the wrong step; a wording issue in a draft is cheap to fix, while an unreviewed incorrect payout has already left the business. Option B removes the review after a clean streak, but a clean history does not bound the size of the next error.

  11. 98. An engineering manager is migrating forty independent internal services to a new logging library, where each service's change is self-contained and none depend on another's edits. How should the team structure the Claude Code work?

    • A. Spawn subagents to work the independent services in parallel, with a lead agent coordinating and merging the results
    • B. Run one agent through the services sequentially in a single long session, editing one file at a time
    • C. Connect an MCP server to the repository and let read and write access alone parallelize the migration across every service
    • D. Use a single hook that rewrites every logging call across the whole repository in one shell command
    Show answer & explanation

    Answer: A
    Domain 4 covers using Claude Code's coordination features to fit the shape of the work. Forty independent, self-contained changes are exactly the isolated workstream case subagents are built for: a lead agent assigns and merges parallel work, which is option A. Option B treats independent work as if it were sequential, so the team pays full serial time for no dependency reason. Option D substitutes a single scripted hook for judgment on forty distinct codebases, and a hook enforces a fixed step, not variable code migration. Option C confuses a connector to an external system with parallel execution capacity; MCP grants access to read and write a system, it does not split or coordinate the work across services.

  12. 99. A finance team wants a Claude-generated weekly expense reconciliation summary delivered every Monday morning, including weeks when the analyst who normally runs it is on vacation or the office is closed. What should they set up?

    • A. A single detailed chat prompt the analyst reruns manually from memory each Monday
    • B. A project instruction telling Claude to remember to produce the summary on its own each week
    • C. A scheduled Claude Code routine that runs the report in the cloud on a recurring schedule
    • D. A Claude Cowork session the analyst opens by hand whenever they remember the deadline
    Show answer & explanation

    Answer: C
    Domain 4 covers integrating Claude into workflows that must run on a fixed cadence without a person present to trigger them. A routine is a scheduled, recurring Claude Code run in the cloud that keeps executing even when the user's machine and the analyst are both offline, which is option C. Option A depends on the analyst's memory and availability, exactly the failure vacation weeks expose. Option B asks Claude to remember and self-initiate a task, but the model does not wake itself on a calendar; something still has to trigger it. Option D is a working session a person opens manually, so it inherits the same single point of failure as option A.

  13. 100. A platform team wants every pull request against their internal repository automatically reviewed for obvious issues and routed to the right owner before a human ever opens it, as a fixed step in their existing pipeline. What should they build?

    • A. A weekly Claude Cowork session where someone manually opens each week's pull requests
    • B. A shared Skill that a reviewer has to remember to invoke on each pull request by hand
    • C. A single long chat where pull request diffs are pasted in whenever a reviewer has time
    • D. A GitHub Actions integration that runs Claude Code's review and triage on every pull request
    Show answer & explanation

    Answer: D
    Domain 4 covers wiring Claude into an existing CI/CD pipeline so a step runs automatically for every event, not only when someone remembers to start it. GitHub Actions and GitLab CI/CD let Claude Code automate PR review and issue triage as part of the pipeline itself, which is option D. Option B still depends on a person remembering to invoke a skill, the same trigger problem the team is trying to remove. Option A schedules a person's time, not an automatic per-pull-request check, and a week is too coarse for a step meant to run before a human opens the request. Option C is manual pasting with no trigger at all, so pull requests without an available reviewer get no review.

2026 statistics

Key facts: Claude Certified Associate exam

Questions
60
Time limit
2h
Passing score
720/1000
Exam fee
$99
Governing body
Anthropic

This free Claude Certified Associate practice test has 150 original questions written to Anthropic's official content outline, last checked against it on September 16, 2026, 100 of them listed on this page and the rest loaded by the drill. Every question shows a worked explanation, and nothing here requires a signup.

The questions are grouped under seven outline areas: Configuration and Knowledge Management, Governance, Risk, and Responsible Use, Prompting and Task Execution, Output Evaluation and Validation, Product and Model Selection, Troubleshooting and Optimization and Workflow Integration and Solution Design.

As of 2026, the Claude Certified Associate exam fee is $99.

How the Claude Certified Associate practice bank covers the outline

150 questions across 7 outline areas — the same areas the page's sections use.

Counts are the live question bank, grouped by the outline area each question was written to.

150 questions across seven outline areas. The largest, Output Evaluation and Validation, holds 30 questions (20%); the page's sections follow the same split.
Exam format and study resources

About this free Claude Certified Associate practice set

This independent set contains 150 original questions, spread across the seven domains of the Claude Certified Associate – Foundations blueprint in proportion to their published weights. It is designed for practice and does not reproduce live certification items.

The official CCAO-F exam has 60 multiple-choice and multiple-response items, a 120-minute limit, and a scaled passing score of 720 on a 100–1,000 scale. The largest blueprint area is Output Evaluation and Validation at 21%, followed by Workflow Integration and Solution Design at 16% and Governance, Risk, and Responsible Use at 15%.

Use the topic filter to practice one domain, then switch to a mixed set. For each missed question, identify the decision you overlooked: task framing, validation, product or model selection, workflow design, configuration, governance, or troubleshooting. Check Anthropic's current certification page before registering because eligibility and program details can change.

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Official sources

Primary documents used to verify the exam details shown on this page.

Last verified against the official exam content outline:

Frequently asked questions

How many questions are on the Claude Certified Associate – Foundations exam?

The CCAO-F exam has 60 items. The item formats are multiple choice and multiple response, and each multiple-response item states how many responses to select.

How long is the Claude Certified Associate exam?

The official time limit is 120 minutes.

What score do I need to pass the Claude Certified Associate exam?

The passing score is 720 on a scaled range from 100 to 1,000. The result report includes pass or fail status, a scaled score, and percent-correct information by domain.

Is this the official Anthropic practice exam?

No. These are independent, original practice questions. Anthropic says the practice exam from its previous platform was retired; the official exam guide includes sample questions that demonstrate item format and style.

Who can register for Claude certification?

Anthropic currently limits certification access to people at Claude Partner Network organizations and requires a recognized partner-company email address. Check the current official eligibility rules before planning an exam date.