Salesforce Certified Platform Administrator Flashcards

There are 60 multiple-choice/multiple-select questions, plus up to five additional unscored questions used for research purposes, so a candidate may see up to 65 questions total.

68% for the English version and 65% for the Japanese version.

It is a proctored exam that can be taken onsite at a testing center or through an online proctored environment.

Configuration and Setup, Object Manager and Lightning App Builder, Sales and Marketing Applications, Service and Support Applications, Productivity and Collaboration, Data and Analytics Management, Automation, and Agentforce.

Six or more months of hands-on experience as a Salesforce Administrator.

Once per year, by completing one maintenance badge (Trailhead module) tied to a release.

The certification expires, since each maintenance badge is due one year from when it becomes available.

Three: Spring, Summer, and Winter, and maintenance badges are aligned to these release cycles.

A Permission Set is a collection of settings and permissions that extends a user's access without changing their Profile, allowing admins to grant additional access to specific users flexibly and in combination with multiple permission sets.

The Role Hierarchy automatically grants record access upward to a user's managers, while Sharing Rules extend record access to users based on criteria or public groups, independent of role.

Organization-Wide Defaults (baseline), Role Hierarchy, Sharing Rules, and Manual Sharing, layered with Permission Sets/Profiles for object and field-level access.

A Profile is a single, required baseline of permissions assigned to each user, while a Permission Set Group bundles multiple Permission Sets together so they can be assigned to a user as one unit.

It controls whether a field is visible, editable, or read-only for users based on their Profile or Permission Set, independent of object- or record-level access.

A Profile controls what a user can do (object, field, and system permissions), while a Role primarily controls what data a user can see via the role hierarchy and reporting structure.

Flow Builder, Salesforce's point-and-click automation tool that replaced Workflow Rules and Process Builder as the recommended automation tool.

Screen Flows (user-driven, interactive), Record-Triggered Flows (fire on record create/update/delete), Schedule-Triggered Flows (run at a specified time), and Platform Event-Triggered Flows/Autolaunched Flows (invoked by other processes).

A declarative rule that evaluates data as it's saved and displays a custom error message and blocks the save if the specified formula logic evaluates to true.

It's the setup interface for creating and managing custom and standard objects, fields, relationships, page layouts, and other object-level configuration.

A Lookup Relationship loosely links two objects without affecting record deletion or security, while a Master-Detail Relationship tightly links records so the detail record inherits the master's sharing/security and is deleted when the master is deleted.

A template that defines which objects and fields are available when building a report, determining the set of records and related data a report can pull from.

A Report returns a detailed, filterable list or summary of records, while a Dashboard visually presents data from one or more reports as charts, gauges, or tables for at-a-glance insight.

A Queue lets a group of users share ownership of records (like cases or leads) so any member can claim and work on unassigned records.

They automatically route new Leads or Cases to the appropriate user or queue based on defined criteria such as territory, product, or case type.

Salesforce's online marketplace for third-party apps, components, and consulting services that extend and integrate with the Salesforce platform.

A Sandbox is a copy of a production org used for development, testing, and training without affecting live data or configuration.

Change Sets allow admins to migrate configuration changes (metadata) between related Salesforce orgs, such as from a sandbox to production, without using code deployment tools.